Five Star Senior Living

We chose Five Star Residences because of the convenient location, at the time they were having a move in special, and it came recommended to us. I think that the rooms are a good size, they were pretty comparable to others that we saw. She has a really nice size closet and bathroom, but I do wish the kitchen was a bit bigger. I look at the activities schedule every month and they seem to have a lot going on for the residents who want to participate. I would recommend to others who are looking as long as you can advocate for your loved one.

They have a lot of activities going on and our first impression right on the bat was just how friendly the staff and residents are.

Stratford Court of Palm Harbor was very nice, and our second choice. The staff was very nice, and the facility was very nice. The reason why we chose another place is the décor at Stratford Court was just too dark. The place we chose was more open, bright, and airy.

A lot of the people in the community were a lot older. Other than that the food is wonderful the community is wonderful and the personnel is wonderful . We are just the youngest here and thought there would be more younger people.

Be very careful with what the person who is going to live there really likes. My loved one is not into activities or anything like that. I think she would have a better time if she would try to participate. Some of the staff are extremely nice, and some not very nice. But they do respond well to any questions or concerns that I've had. We have 24-hour care supplementing theirs, which is not any fault of theirs. My loved one just has a lot of needs. I think they keep the facility very clean, and it's a good place overall.

The people are very friendly, and it's a very clean facility. It's more of a family atmosphere. As far as outings, they told us that if you needed to go to a specific shop, just let them know a couple of days in advance and they would go. But that hasn't been the case. They do still go on outings, but not based on requests.

Of all the places we toured, Stratford Court of Palm Harbor was probably our ultimate choice, and if we could have afforded to, we would have gotten our loved one in there. It was very plush, they were very organized, and it was a very friendly atmosphere. There was a beautiful walk right beside the water on the canal. However, the rooms that she could afford were very oddly set up - they were angular and triangle-shaped. The other rooms were beautiful, just nothing that she could afford.

We chose Fountainview because it was much nicer and cleaner than some others we looked into. The facility has a very homey feel to it and the staff were professional. The person that I worked with was unbelievably helpful, I was impressed. The apartment sizes are very nice and spacious. I would recommend to others looking.

We had a very good tour with The Palms. All of the staff who showed us around were great. It just came down to the fact that they did not have the type of room that she was wanting.

I feel like it's too enclosed. There's a not a lot to do. They have a little living room area and an outside courtyard. But I don't ever see anything goin on in the courtyard or anybody using it. One time, months ago, they had a singer come in and sing Sinatra songs, but I haven't seen anything like that since then. Sometimes a staff member will play games with them or do trivia questions. They don't take them anywhere. So I guess my biggest complaint is with Covid, there's not a lot going on. The residents don't seem to be very happy. But I feel that the staff are very attentive. They keep things very clean. My loved one doesn't have to wait when she has a need. They give them their meds on time and take them to meals on time. She hasn't had any complaints about the food. She likes the staff. I just wish there was more to do. Also, mobility is an issue. Because the facility is so small, there's no place for her to park her scooter. And because of that, she feels like they discourage her using her scooter. When I've talked to them, they say they're concerned that she can't control it.

The community is very homey, comfortable, and overall a good place. There should be more interaction with the aids and getting daily needs taken care of like bathing and cleaning. I would recommend this community to others based on my experience.

Our loved one was only there for about a month, and due to their health they were not really able to participate in the activities and they also weren't the biggest fan of the food. The care services would be a 10 star and we would recommend to others.

The cleaning services have been very good and on time. There were some issues with medication management with pain medications when my loved one needed them due to an injury. Sometimes she would have to wait for a while and time management could have been better regarding the medications. My loved ones one complaint was that the food was so good that they were gaining weight.. not a bad thing! For the most part the people are very kind and caring. When my loved one first moved in there was an issue with internet but it was fixed after a few weeks. The maintenance is better than most. My loved one has continued to rehab while here and came in on assisted living and she is now ready for independent living again. All the people involved have brought her a long way.

I really liked this facility. The facility that we went with was just closer to the house. Great facility and very good tour.

Our family had a tour experience and the sales person was extremely good, they were offering up all the deals to get us to move our loved one in. However it is an older facility, which made it just feel old. We did not like right when you walked in, people were crowding around it felt congested. Also they AC was attached to the windows in the apartments which were small, we know our loved one would of not been able to work that AC unit and we would of preferred to have central air.

We chose Morningview at irving Park because it is a smaller community with more personalized care and friendly staff. They also had a room available with a patio that opened to up a courtyard that was really pretty. The room sizes are on the smaller side, but it is adequate. I would recommend to others looking.

Overall, it's a very nice, friendly, clean place that I think anybody would be happy living in. My loved one seems happy there for the most part. I think the staff try to do the best they can for her when she voices a concern. They seem like good people overall. She likes the food generally. For the most part, it's been a pretty good experience.

I liked the facility. It was very nice, clean, and up-to-date. It was in our top two at decision time. But they weren't able to work with us on the price. And another downside is it was a bigger community than I would have liked for our loved one.