Five Star Senior Living

The Somerford House is a very clean community there are no fowls odors anywhere so very impressed. Some of the staff are absolutely great and some you can just tell they are there to do their jobs. The young gentlemen working the activities program is absolutely top notch. We have already recommended this community to families and we will continue to do so

There were nice people there

This was a very nice community. It was too big and too expensive for us.

I have only been a resident for three weeks, but so far I'm pleased and getting acquainted. It has been an adjustment to a more structured lifestyle than what I had. I have my own apartment and furniture, my car and my cat. I relocated to an area that I knew nothing about to be closer to family. Food is good and ample and presented well. The staff is friendly and responsive. Once a week housekeeping is a bonus. Facility is quite clean and maintained. It takes time to get acquainted, but participating in various activities helps.

Our family had an in person tour and it was a good tour experience, it was just not going to be the best fit for our loved one

We had a great tour experience with Overland Park Place. I felt that the facility would have been adequate for my loved one and what she was looking for, but the value for what you got and the location did not work out as good as another place we were looking at.

We toured Meadowmere & Mitchell Manor Oak Creek. They had a large complex of assisted living, which was a bit far away from the retirement/independent living. I thought that was odd. We had a good tour experience, they were very friendly. We chose another community because our main than was location & easy access, and Meadowmere did not have that.

The food could use improvement, it is not what it used to be according to the people who have lived and worked here for years. We have heard it used to be really good and now I would say that it is just mediocre. They could also use improvements on the activities that are offered. Other than those 2 things we would recommend Palms of Mt. Pleasant to others.

Caring staff, friendly residents who seem very happy living there.

We had a nice tour experience with Heartfields at Cary and found nothing wrong with it. We were happy with everything that we got to see and it would have been a perfectly fine choice for us if it came down to it. We just felt another place we were looking at fit our loved ones needs a bit better.

I would recommend the community to others for their loved ones. We have had a good experience with Morningside of Charlottesville. The staff are very helpful anytime we have questions or concerns about my loved one. My loved one seems to be happy with the activities offered. The community is able to provide medication management, dressing and bathing assistance as some of the care types.

This was our third choice, it was a good community.

The managing director and supervisor have been very helpful in dealing with complex family situations. As far as the care of my family member, some of the care staff are better than others , but overall I feel it's appropriate.

Morningside of Raleigh is a wonderful place. They've done a great job with my dad, and the staff is very friendly.

Morningside of Bellgrade is a wonderful, safe environment that's very well taken care of as well as their residents.

I thought the tour with The Forum at the Woodlands was very well done and the staff were all extremely professional.

We enjoy the staff not only being friendly to family but to our loved one as well, she has found friends amongst the staff. They are approachable and do respond to requests and concerns but not always in a timely manner. We have confidence in the nurse manager and her decision making, but we are not always confident in the decisions of others. We do think they could better improve their communication and alerting us on more things when it comes to decision making. Whenever we do have issues, we go to the director and they always listen, we never feel pushed aside. Our mother was welcomed immediately and really felt apart of things. We do not hear many complaints about the meals so we assume they are pretty good. We feel that our loved one is safe here.

We've had a few minor issues. I do think they need to hire more maintenance help. They have just one person, and requests can take a while to get to. Also, on the weekends there is not as much staff as during the week. But I think places are short-handed everywhere. For the most part, the staff is friendly and cooperative. They try to work with you and work out any issues. The main thing is if they're friendly to your loved one. I think they are for the most part. My loved one complains the food is not hot when it gets to her. When I've eaten with her a couple of times, I think it's been fine. She's been pretty satisfied with the activities. I think it's a good place to take your loved ones overall.