Five Star Senior Living

Morningside of Sterling is visually attractive inside and out and I would recommend the facility to other families.

I would say that the care was lacking, most of the time they were short staffed, when my mom would hit her alarm for help , she'd wait about 45 minutes before someone would assist her. That was very frustrating to my mom and I. I probably would recommend them, only for assisted living residents. The problem was that my moms dementia was getting worse and she was just getting care for assisted living not memory care.

Staff and everyone here is very friendly and do their best to help each other.

I would recommend it to others- staff is friendly and takes good care of my Aunt. They have limited activities but enough to keep her active. They are responsive and helpful. I don't have to worry about her and know she is being cared for.

Many residents to have left because of no proper care or assisted living. New residents pay less than long time residents. Need more activities after dinner at 7:00 PM.

My loved one was previously a resident at The Haven at Carolina Place. Everything about The Haven at Carolina Place, the facility and the staff, was great. However, the management was so poor that it detracted from everything else.

Easy accessibilty to washer& dryer and trash containers. Elevator right place. Entertainment if want and library with other things to do. Stores not to far.

My loved one is currently a resident at Summit Place of South Park and overall the experience at this facility has been good so far. We moved our loved one here from the previous facility due to needing more attention/care and so far things are going well.

Our overall experience is good. The staff friendliness is mixed, some cheerful and engaging, others just doing their job and don't seem to have any interest in knowing the residents. Cleanliness is good, meals are satisfactory but not exceptional. Transportation services are excellent, and activities are varied. Overall, the residence has provided the services we expected.

The staff at Overlook Green Senior Living are very kind and always helpful. The housekeeping is okay...they seem to stick to the published schedule. Communication with the family is good, they keep the family informed about my dad's situation. The move in process was easy. The food is okay...there are not a ton of options compared to some other places. Overall, I would recommend Overlook Green Senior Living to others.

Too far to exit to take dog out, to access transportation, etc. Swimming pool too small. Apartment nice. I had to provide my own housekeeping because none was available. Meals were nice and on time. Dining room well organized. Staff was not readily apparent.

It is a great facility that has taken good care of my mom and I'd recommend it to any family that's looking for someone to care for their loved ones. This facility doesn't feel or look like a nursing home or memory care facility. You can tell there was a lot of thought and love put into making the facility feel like a community so the residence feel at peace and at home.

The Somerford House and Place Hagerstown community is clean, and the staff are friendly.

Everyone is very helpful and friendly. I would rate the meals a 5 on a scale of 1-10. Outdoor space is very nice. Need a better covered area for smokers. Activities are plenty and have some really good entertainment that comes in. Receptionist are great.

Most of the staff is friendly, but some really aren't. Perhaps a rating of a 4 is more appropriate. The physical therapy team is fantastic. Quality of care - I gave a rating of a 3 as they are sometimes late bringing meds, which is simply unacceptable. Some caregivers were rough with assisting with dressing and showering. The management team seems sincerely interested in improving which is a plus. Meals - food seems mediocre at best as I've heard comments from several residents. Appears to be served cold on a pretty regular basis. Simple things like ice, ketchup, and jelly not always available.

Forwood Manor turned out to be a good transition for my friend. There are minimal safety features, fall alert and some pull-chains and a dining room for meals. It doesn't have the level of intrusiveness that assisted living has. The apartment is generously sized and we were thrilled with the patio door leading to the outside for the dog, they are pet friendly. Everyone has been very nice, we've had a few maintenance issues that could have been addressed more quickly, but other than that a good fit so far.

Staff was nice however a few staff members would get too involved with my mom and even give her their personal cell number . My mom was having some attitude and mental issues and would tell the staff things that were not accurate and instead of coming to me they would try to help her with personal manors.

The overall experience, the cleanliness, the friendliness of the staff has all been positive, positive, and positively awesome. My mother-in-law is currently in independent living, but she really needs to go to assisted because of her dementia. But there is not an assisted room available. Food is amazing !!!! A few more activities would be nice. Not everyone plays cards. Cost is pretty similar to every other place

Highly recommended facility. Friendly, plenty of activities, and clean.

My loved one is currently a resident at The Court at Palm Aire and the overall experience has been good. [Name removed], in admissions and marketing, is amazing. The facility has had a lot of staff turnover in other departments.