Five Star Senior Living

This was a nice community and a very private location. A community more in the center of activity is preferred.

We toured this community when we were looking into care options for a loved one. This place looked very nice based on what we saw during our tour. Everyone was friendly and the facility itself was clean and attractive. We also got a chance to try the food, and it was good!

We loved them, every single piece was great. They hung the pictures, everything we needed. They are very responsive, and keep everything clean. Even out of state the communication is good with the family. The size of their apartment is enormous and the service is really wonderful. They are really, really good. They make everyone feel really, really special.

They are very good. I am very pleased with the establishment. They keep it very clean, and the staff is friendly. They respond quickly if there is ever a concern or a request. They have plenty of activities, and the food seems to be good. We chose them based on their reputation.

Caring for older people is a calling and cannot be faked. Starting with Denise,The Director,and Carried through by the entire staff is a True Kind and competent approach. I am not easy to please and am a devoted only child. I adore my 91 year old Father and am beyond satisfied with his new home..The facility,staff,level of care and especially the Food is simply the best.

My loved ones have really enjoyed living here. They love the location and feel very safe and secure. They live independently live within the community, so they do not need many of the care services offered. There is a great open atmosphere that allows residents to socialize with different types of events and gatherings. There are also transportation options to the local doctor's offices and grocery stores. They also love the food! Worth checking out!

We've been very pleased with our experience with The Wellstead of Rogers. Even during the search process they were very responsive and great with follow-up. I appreciated that they really did the research to see if they could handle my loved one's specific care needs. The staff are fabulous, they're all very caring and professional, and they keep the place looking well kept and clean.

We moved our family member here after a very unpleasant experience with another community, and it has been amazing so far. We haven't found anything wrong with it! The staff has gone above and beyond to help us and make things easy for us. They are very caring and giving. The food is phenomenal and the community is beautiful. Our family member has been there just over a month and has loved it. Definitely check it out!

Liked the fact that they paid all the utilities. Less cost than Rose Arbor (and they didn't pay all the utillites. Keca was very helpful in giving me ideas for financing

Our experience with NewSeasons at New Britain was a good one. It's a very pretty place, and they do a good job keeping it clean and well kept. It has a cheerful atmosphere, and the staff are friendly, professional, and very responsive! The only complaint I've heard from my loved one is that the food service could use improvement, meal quality is hit or miss.

My first experiences are all about the search, review, visits, and meeting the staff (directors and caregivers.) Over a few months we reviewed many, visited a few, and concluded that The Heartlands of SP offered the best value. The Heartlands folks were best able to articulate and offer a plan for my 93 year old Mom's last years. They have relationships in place with other providers to accommodate her inevitable declines. My mother will require a lot of assistance in the future, and Heartlands seems more than able to deal with all her issues. We found a lovely corner room that offers great cross ventilation, and we're allowed to decorate to suit Mom. I can not yet offer review of their care services because she has not yet moved in. I do have high hopes and expectations based on interviews with all the key staff. Also, current residents of Heartlands I spoke with expressed satisfaction, comfort, and high praise for the facility. The residents are happy; this alone has to be good.

The nursing home part of this community was excellent. My loved one wasn’t there very long, but the staff was very friendly and it was clean. The care was excellent. My loved one was planning on going into the independent living, but unfortunately, that never got to happen.

The staff really works with you to get in there. The food is good. We haven’t had any trouble with laundry services or with parking. The people that work there really stand out about this community. Residents can age in place here.

So far so good but it's only been a few days that she's been in the facility.

This facility is on my short list.

My dad has been a member of this community for just over a week and he seems to be adjusting very well, which, I'm sure for a 97 year old it isn't the easiest thing. Everyone has been so welcoming and kind, doing all they can to ease any of his anxiety.

It's all going well, we do like it, they were very accommodating. They are very nice, and we are happy with it. We weren't very happy with the last place we were. This place is good though, I give it five stars.

They are very clean, and the staff is very friendly a five plus. They are very impressive. They were very proactive in working with us to make sure we were happy, and that we had the room we wanted. This is still very new for us, but it is going well so far. We are pleased.

Mom was ready to move in at the 1st visit. Cristy was a dream to work with and the staff and residents are truly happy to be there. A Big Bang for the buck.

My parents moved to Clearwater Commons this year, after several years being in their own home with in home services. This was a great option for a while, but with increasing physical, cognitive and safety needs, we made the move to Clearwater. I was VERY concerned about how they would acclimate! I need not have worried: Clearwater has been a great experience for all of us. It started with the flexibility to create their living space at Clearwater in a similar style/color as their home. Mr. Keys made the room look perfect for them, and did so quickly and to the time frame I was told. Chris made the leasing process go quickly and smoothly, and we had a choice of rooms. Nursing/assistants have been super with medication distribution and checking vitals. Caregivers make sure physical needs like showers, dressing etc are done and my parents are always well groomed and looking great. Physical and occupational therapy work with them and check in with me as to specific needs and suggestions. The office staff is wonderful and the building is well supervised. Security is excellent: My husband accidentally forgot to sign my dad out when he took him somewhere, and it was noted right away and I was called. My parents LOVE the food and I also eat with them often and can attest that the food is FRESH and well done. It is not canned/prepackaged stuff. It is HOMEMADE and features fresh fruits and vegetables. The variety on the menu is great. The servers know my parents' names and what they like to order. The other residents have made an obvious effort to greet all of us. There are plenty of activities: most recently, after a beautiful Easter meal, live music was provided, featuring music form the 40's and 50's and I love a video clip I took of my dad singing along. He has short term memory loss, but he knew the words to those "Oldies!" The location of Clearwater is great for us because my parents had lived not 5 minutes away, and know the area. I live close by and it is convenient for me to drop by any time, and I do, which is helpful to see the management of the place at various times. It is consistently well run. The court yard garden is going to be lovely once the blooms come out, and I encourage you to walk through... Although my parents no longer have a pet, they are allowed, so I can bring my dog by for a visit. I still need to be an active participant in their care and business, but this move has given me great peace of mind, knowing that they are well monitored and safe.