Experience Senior Living

Excellent

I am so happy that I am now a part of this community. I have found new friends and am very satisfied with my living accommodations. This has become a very good change at this time in my life.The staff has been at and are now my family. Looking forward to many more events and sharing my life with everything and everyone.

Encourages us to participate. Wonderful people. Everyone has been so helpful and caring about our feelings. Our exercise classes are great. We have movies, bingo with prizes, we go on road trips with picnics and food.

I am glad and thankful to be in a safe and secure place where I can have my dog, Buster, with me.

Love It ... It's the Perfect place for her ! Thanks for your help in this matter ! It's a little concerning that they apear to be going through some Management changes, but I'm very pleased with the service, attention, facilities and programs they have !

My mom is very happy at Demaree. The staff are all pleasant. The food is excellent. My mom has gained some weight back that she had lost because of poor quality of food at another facility. I also thank A Place for Mom for all their help.

High rating. Very nice facility and knowledgable and caring staff. Truly a beautiful facility.

The visit was a delight. [Removed] was very informative. Hopefully mon and stepdad will get accepted and live a long and happy life here.

We chose Sugar Fork Crossing because it was more attractive and it had nice open spaces for activities and a courtyard as well. The facility is all one level so that makes things easy to navigate. Everything has been pretty good except for some of the medication dispensing - it seems like things get lost in translation sometimes. Overall I would recommend Sugar Fork Crossing to others.

Nice accommodations. Nice people. Overall I feel comfortable, safe, and at peace. Appreciate having my cats - my buddies!

The staff have gone above and beyond to make my dad comfortable and a feel of “home”. They have helped me as a daughter to deal with the changes in his health and memory.

Loving and caring staff make us feel well cared for. Lots of activities keep us busy. I would recommend to others depending on their level of care.

What we like the most about the community is that it is very clean, everyone is very nice, enough activities to keep you as busy as you want to be.

Always room for improvement. Always get a friendly greeting from the staff. Communication could slightly improve for medical staff. Very helpful. My bother has little compliments. Not sure on the activities, brother hasn't seamed to settle in yet. As previously stated, Always room for improvement.

Staff is amazing. My mom loves the activities and games. Food is amazing. My mom has gained quite a bit of weight. That's what she needed. He is a gourmet chef on her birthday. You can ask for a private room and we did that for my mom's birthday. Only complaint is [name removed] has not returned my calls concerning my mom's care. We have quarterly meetings. Her overall expense went up and I questioned the care and I still haven't got answers. I had a phone meeting with her and she never called me. [name removed] and [name removed] is still there and they're amazing to work with and the staff. My mom's been there almost a year and she said it was a good decision. She's happy there. She's eating more and less depressed because she was widow and depressed and not eating at home. She has made friends also! During her birthday party, they help me decorate and had a birthday party for her! Invited others to join.

Homey environment. Plenty of activities and opportunities for socialization. Good variety for meals. Convenient partnerships with PT OT ST rehab and primary care physician. There has been some staff turnover but I suspect that is prevalent within the industry at all communities- our interactions with staff have been friendly. Overall safe environment that provides great care for mom

I would give SF a 4, only because to me a 5 is perfect and I can't give any organization a perfect score. Also, my Dad absolutely loves it there. My Dad loves the food, the food servers/cook, the staff for laundry and housekeeping, maintenance, and activities. He does not require medical assistance so cannot give a rating for that service.

Did not participate in the activities and assisted living is very expensive. However, The facility is beautiful, and maintained inside and out. The staff is nice but there seems to be a lot of turnover. I am sure that isn't unusual for these types of facilities. The administrative staff is kind and helpful. In my opinion the food and food service was not satisfactory.

All is good except the pharmacy they use. Medication doesn't come in as it should. Many times people go days without some of their medication and if a new medication is ordered it takes days before it gets started. Big problem when it's a antibiotic or something as important. Very unhappy with the medication aspect

First of all let me say, they have the greatest staff. They make your love ones feel loved. I personally felt loved. I would rate Assistant living at a A+. Memory Care I think needs more help in laundry and bathing. The love is still there. The Activity leaders were great, nurses great and food is delicious and the place is beautiful and bright. I would recommend Sugar Fork.