Encore

Our mother recently moved into the Randall Residence. The staff was very helpful in making the transition a positive experience. Everyone was caring and treated us with warmth and kindness. During the registration process leading up to my mother’s move, [names removed] were super helpful and made this difficult transition very easy for us. Our family is happy that we chose Randall knowing that our mother is receiving excellent care. Kudo's to the entire staff.

My mother has lived in the memory care community for more than 5 years. Choosing it was one of the best decisions we ever made. The staff at Revere Court is excellent. They are very caring and patient. My mother has received excellent care. The facility has done an excellent job of keeping residents safe and connected with their loved ones during the pandemic.

My father has lived at Revere Court for over 6 years and I can't say enough good things about that decision. The staff is amazing and enriching on a daily basis. We love the community and so blessed they care for our loved ones in our absence.

The staff at Revere Court of Crystal Lake are loving and caring. They take special care to give my mom individualized care and attention.

Our family had an unexpected need for help for a favorite uncle, and those of us who could help lived on the West coast. We called several places in McHenry, including Randall Residence, while our uncle was in the hospital. We needed to have everything ready for him so he could be transferred to rehab and then to assisted living. Our first contact was with the front desk, who referred to the Director of Sales & Marketing. The director was better than we ever could have expected. It was like speaking to a good friend or a friendly neighbor. She sent us the information the same day, and spoke with us several times before we arrived. When we took the tour, it was like meeting up with an old friend. Our uncle was given the same tour a few days later so he could choose where he wanted to be. The concierge, medical rep and maintenance man were all so very helpful, and made our Uncle feel welcome and comfortable. The day we moved him, each person who would be treating him visited.

We chose Countryside Manor because it is beautiful inside and out and you can tell that is is well kept. The people here all looked happy and they had all sorts of things to do as well. The room sizes here are very spacious. It is a very nice place and I would like to go there myself. I would highly recommend to others looking.

very nice place. this is my choice for my mom. now i just have to talk her into it. really liked the patio door to the back yard

Words don't express how pleased we our with the Revere Court staff. You can't help but notice the little things the staff does to be sure their residents are cared for. From ensuring that no resident is left by themselves to a smile or wave as they move through the halls. Pre-Covid there were always activities going on to keep the residents engaged. Special shout outs to [name removed]. Management handled the Covid pandemic very well and should be commended on the low infection rate among staff and residents. We get calls from the nursing staff when necessary to report on the health of our mom. The building and grounds are well cared for. Choosing a care facility can be stressful but we have no regrets with Revere Court and can recommend them without hesitation.

My mom has lived at Revere Court of South Barrington for over 2 years. During this stressful last year, I am so grateful for all the extraordinary efforts the Revere team has done to keep Mom safe. The communication and care has been top notch and more than I could have hoped for! Every time I do a video chat or social distant and safe indoor visit, my mom is happy and clearly well cared for. Thank you Revere Court of South Barrington for being there for my Mom.

Revere Court is a great fit for my mother. She has been there for 4 1/2 yrs. and is always treated like a member of a close family. Smiles and hugs are in abundance. She is provided with well-balanced meals and outstanding care. The facility is well maintained and clean. This would not be possible if it weren't for the exemplary leadership of the director and her administrative assistants.

My brother has been a resident of Revere court for several years. , Except this past year , I go 4 times a year to visit him, as I live in Pennsylvania. I have never been concerned for his care, cleanliness or well being. Mike suffers from FTD which can be problematic or the staff. I have never seen him or any patient treated with anything but respect and dignity. He enjoys the food and looks forward to meals. I usually have a meal with him and the food is excellent. He is always clean and well groomed. The communication from the nursing and administrative staff is superb. The last year has been very difficult for them at Revere Court and I am amazed they have have been able to keep everyone healthy. It is a credit to their diligence! I can't imagine my brother being better cared for. I am truly grateful.

This is an excellent home. My mom and dad had been here for over two years and after visiting several other homes, this was by far the cleanest, most welcoming place. The staff has treated my family and I with nothing but compassion and respect. The food is top notch and the care my parents receive is phenomenal.

We were so lucky to find this Memory Care facility. After trying several places, we got lucky to find Revere Court. They have been the most accommodating, loving place for my mother. We don't know what we would have done if hadn't found this place when we did. just their track record through this pandemic crisis should be enough to make them a top pick. Very clean, nice staff without excessive turnover.

Very nice facility as well as apartment size. It may be a little to big as far as my parents getting around due to an arthritic ankle, but everything else looked great!

The community is well kept up and from what I saw everything was very clean and the staff is very helpful. They are quick to resolve any issues. I would definitely recommend this community to others

We chose Randall Residence because we needed someplace for mom that had a strong memory care program. The price point also helped us get here because they were cheaper than others we looked into. They are chef prepared meals and my mom enjoys them. She does not normally participate in anything, and she participates in almost every activity that they provide here. They have a Facebook page where they share the activities and some pictures so we can see what she is up to. I would definitely recommend to others looking.

Love the community!

I love everyone and everything here at Hartland place.

One of the best places I've been to.

Everything is great. Treated very well!