Embassy Healthcare

1. Very good(5) Warm and kind. Gave a smooth and quick transition to an apartment. Good follow-up. 2. Very clean and well organized (5). Her apartment was refreshed with paint, carpet, lighting, and kitchen countertop. 3. The community overall is very friendly and gives caring attention to new arrivals(5). 4. Quality of care is good. (4) 5. The administration is very good and has a solid level of check-ins and support. 6. Food is okay, but it could be much better. They are severely short staffed, and the Chef is by himself with someone to assist in managing the front of the house. They both work very hard and need to be better supported. If that happens, I am sure the food quality will increase. The front of the house person does a beautiful job setting the dining room. (3) 7. Great level of activities and plenty of variety(5) 8. Great value for the money. (5) Another suggestion I would make is that my Mom has a should condition that limits her pulling herself up to use stairs. The transperson is a bus, and so she has to hire uber or a driver to get errands done or to doctors' appointments.

They have been the best across the board. Food staff and everything has been fantastic. Yes, we would absolutely recommend Seasons Largo to other families based on the experience so far.

I'm very impressed with the staff which is caring and attentive to the memory care residents. Whether helping feed them or leading group activities or engaging them in conversation, they interact with each person at the appropriate level for their individual situation.

Our family has really enjoyed my mom's stay at Tessera of Brandon, they take wonderful care of her and ensure that she is safe. We have peace of mind knowing she is there. The staff is very attentive and loving towards not only my mom, but my family as well.

My mom has adjusted well. Food is great. There are different activities every they which keeps her interested in staying there even when I come to get her. At least every other week they have an outing to either shopping or lunch in a local restaurant. She enjoys these a lot! Tessera didn't have the room I wanted from the beginning but they were very flexible in accommodating my Mom and making sure she was comfortable. [name removed]and [name removed] communicate well with me via text as needed. Very accommodating and attentive with my Mom. Cleaning staff is friendly and detailed. If there is a last minute outing they text me to make sure we are aligned and I know where my Mom is at all times.

The leadership at Seasons Largo are very responsive to inquiries and forthcoming with providing additional information they think will be useful. Matt Threadgill reached out to me as soon as Erin Klancar reached out to him regarding our need. He was willing to provide a virtual walk thru because I was traveling for work. Wendy Haskins, the DON, even offered to complete an assessment over a weekend if we didn't get an extension on Mom's rehab coverage by her insurance company so we wouldn't have to pay money out of our pocket. As soon as we indicated we wanted to move forward with moving Mom to their facility, we were welcomed to the Seasons Largo family. All of the employees, despite their role, made an effort to not only know my Mom's name but also her family members. They greet us by our first names and consistently reassure us that Mom's needs will be addressed. They have made the experience so exciting for the residents and their family. This week everyone was celebrating ALF Week by following the dress theme of the day. We are very pleased and everyone who visits Mom have commented on how friendly the team is and how happy the residents seem.

Caring, helpful staff. Clean facility. The entire facility is devoted to memory care and they cater to the needs of the individual. The memory care residents are not marginalized like they can be in a multi-use (in a place that also has assisted living and independent living) facility.

Everything is included in the price of the room and they are very clean and friendly. It is the nicest place I have seen. I like that they check on the patients frequently and make sure they get their meals and prescriptions. They help them bathe every two days. The place was very clean and roomy. I found the staff to always be friendly.

Beautiful place as well as beautiful people and staff. Yes we would recommend this community to other families, they get a 10. I have already recommended it to many people

Very friendly and helpful office staff (though there has been turnover recently and we are hoping the new office staff will be as wonderful as [name removed] and [name removed] were) Warm environment among residents Regular activities/outings Good location Excellent value for the money

From the very beginning of our inquiry about seasons [name removed], [name removed] and the staff were extremely patient , informative , knowledgeable, and honest . They made the process easy to understand, accommodated our father in laws needs , and provided timely information to help us make a final decision. The facility is top notch and the staff is all friendly and compassionate. From the reception area staff to the amenity staff… all welcoming and enthusiastic. Seasons is truly a special place .

Northridge is the perfect blend of independent living yet supports in food, house cleaning, transportation, etc. It was exactly what we were looking for at an affordable price. I would recommend to anyone who asked.

The Regent of Newport News is a former hotel that has been newly renovated into an assisted living facility—and the transformation is exceptional. It bears no resemblance to the typical, often outdated image of a senior living facility. Regent of NN is stylish yet contemporary, both on the exterior and in its welcoming lounge and gathering areas. The resident rooms are thoughtfully designed with practicality and comfort in mind, well-suited for senior living. The staff is friendly and courteous, creating a warm and respectful environment. However, their use of technology—particularly for forwarding, tracking, and managing important paperwork—could benefit from significant improvements to meet modern standards. That said, the absence of the kinds of complaints we experienced at my mother’s previous facility suggests that Regent is meeting, if not exceeding, expectations when it comes to being a caring, proactive, and responsible assisted living provider.

We looked at seven memory care facilities and selected Seasons Largo. It was designed in conjunction with the Byrd Alzheimer’s Center at USF and it felt the most like home. The staff is great and very attentive making for a good experience for our loved one.

Overall excellent he complains about the food sometimes but they're taking very good care of him. The staff are very friendly, very patient and go out of their way to help when asked.

I researched five facilities in the area, and The Seasons of Largo stood out the most. My father didn't want to leave his home; however, after only a couple of days at the facility, it turns out he really enjoys staying there. They have a lot of activities and I see other residents enjoying themselves. The staff really cares about the residents and I hear it from not only my father, but from other residents and their families. The staff also communicates very well. I highly recommend this facility.

The facility is top notch. It is always clean. The staff is always smiling and treat my mom like family. Alot of them including the laundry staff check in and say hi to her before they leave for the day. Hospice and pt workers always tell me how happy mom is and how great the staff is with her every time they call.

Our Dad lived at Lakeview, Darlington and our entire family couldn't have been more pleased with this facility. The entire staff was incredibly caring and compassionate. Every employee made him and our family feel welcomed and cared for, from the holiday dinners and parties to the everyday visits and entertainment they were all so kind, friendly and helpful. The beautiful country setting, the nicely decorated facility and beautiful outdoor areas make it even more impressive! We are so grateful we found this facility for Dad. Thank you all!

My mother-in-law loves the meals and the dining experience. We like the staff very much as well. Everyone there is very kind and helpful.

Using A place for Mom allowed me to keep my cool and sanity while moving my Mom to a new ALF. The kindness and support from [name removed] was amazing and consistent. The staff at Tessara are caring and supportive. I appreciate that they help provide knowledge and understanding of the process of dementia. My Mom feels safe and is happy living there.