Elegance Living, LLC

All the staff I have encountered have been extremely kind and supportive. Overall, a very positive experience considering all we are going through with mom's transition and declining health. Room is small, but we knew that moving in. The bathroom is on the larger side so that helps with maneuvering around

The overall experience has been good everything but her clothes keep coming up missing and I have to buy new ones. The staff are great working with the people and room sizes are good size.

I had an excellent experience overall. The sales associate was very knowledgeable and the staff was very welcoming.

We were met by [name removed] and found her to be very personable, and eager to assist us. She led us on a tour of the grounds and facilities and was very familiar with the complete day to day operations of the Plantation. She was able to answer all our questions and more. We were completely satisfied and impressed with not only [name removed] but the appearance and atmosphere of St Augustine. The complete experience was positive in every way.

Very nice and clean facility. The staff has always been very friendly and caring.

Very knowledgeable and empathetic staff. [Name Removed] was great help. We are in the learning phase for next steps and found great comfort in Symphony.

The staff is great, very friendly and caring. The facility is always clean, and there are no smells. They offer a lot of activities and entertainment. My mom is happy there! She says this is a nice place. The rooms are great! Nice size with a small kitchen area with a little window out to the hallway. It feels like home. Big windows for natural light and a private full bathroom.

The way you have handled [name removed] it has really helped me out. How clean the place is. And friendly everybody is it makes you feel like your home.

I would recommend. The experience was extremely helpful

We recently moved our 92 year old Mom to Symphony after a hospitalization that rendered her more vulnerable to living on her own as she had been. My brother and I looked at several assisted living facilities before deciding on Symphony and I’m relieved and happy to report that we made the right decision. Symphony has been so responsive to my Mom’s needs. There is considerable communication with the family especially in the first few weeks. They were prompt to address any concerns and alter my Mom’s care plan as needed. The most important thing is that our Mother is totally happy ! She loves the activities and is constantly involved in something. In fact, it’s hard to reach her on the phone!! She told me we made the right choice for her and that’s so reassuring to hear . The staff has been wonderful from the top down. [name removed] [name removed]& [name removed] eased our transition , the aides are attentive and [name removed] is great. The entire staff is committed to creating a wonderful environment for Mom

[name removed] was wonderful and very informative. The facility was great. They had plenty of features and options for the residents. The apartments were very nice. I wish I was older so I could stay there.

Great communication from staff, not just during admissions process, but even now (as Mom is a resident), they give us daily updates and offer advice and support. They individualize her care. We have experience in both their AL and Memory facilities- and at both- it is evident the entire staff know their residents very well. And they are kind and patient and receptive. We could not be more impressed with the Director and her team!

Very welcoming staff. I would recommend

The staff is great! They are very caring and helpful during this transition we had to make. From what I have seen they treat the residents kindly and respectfully.

The residents seemed happy, facilities clean and residents have access to exercise equipment when they want. This is as much of a review as I want to write, really really really really really really .

I would give the facility a score of five in all of the either categories. What we like the most about the community is the friendliness and competence of the staff team. Yes, we would recommend Symphony Square to other families based on the experience

Reputation and close to home is why I chose them. I would recommend to others.

Friendly, courteous, caring and knowledgeable. A nice feeling of community exists at Symphony.

I like the friendliness of the staff, the happy hour entertainment, seasonal décor and transparency of staff when family member has a medical issue. They always call me if dad falls.

A lovely facility, more like a big house than a facility. Always clean, lively furnishings and friendly, helpful staff. There are many levels of need per residents, so each one has a different experience. My Mom has found friends at her level.