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8.0
Review Score
626 Watervliet Shaker Rd, Latham, NY 12110
The staff has been really great. I am an hour and a half from them. I only go there a few times a month. I did have issues a couple times with them signing off that they were showering him and that didn't...
Elderwood Village at Colonie is a Latham, NY Assistive Living community that provides the right blend of supportive assistance, great amenities, and a personalized experience tailored to your needs.We are just minutes away from Albany, Schenectady, Troy and Saratoga County and all the area has to...
7 Chardonnay Dr, Fairport, NY 14450
Make sure your person moving in has clear needs I was just told this week, that's it's an additional charge for showering. Mom moved in in December. I wasn't aware of this . They are short staffed with...
Elderwood Village at Fairport is the assisted living community of choice in Fairport, New York. Located just 9 miles from the bustling city of Rochester, the Village of Fairport is known as the 'Crown Jewel of the Erie Canal' and has been named as one of the 'Best Places to Live' by Money...
76 Buffalo Street, Hamburg, NY 14075
In the middle of the village. [name removed] sits on the front porch as often as she can watching the world go by. Most complaints involve the behavior of the other residents. Housekeeping can be haphazard...
Located in the Village of Hamburg, New York, Elderwood Assisted Living at Hamburg offers an independent lifestyle, with caring personal attention. Special features include comfortably furnished living areas set in a historic Masonic temple. Enjoy peace of mind as you relax in your private one or...
580 Orchard Park Road, West Seneca, NY 14224
Facility is all private rooms. Nice sitting area outside during summer, under cover from sun and rain. Many activities and staff encourage residents participation. Nursing staff communicates resident's needs...
Elderwood Assisted Living at West Seneca offers an independent lifestyle with caring personal attention. The community in West Seneca, New York, features comfortable common spaces and private studio, one- and two-bedroom apartments. The backyard patio features a lovely koi pond and overlooks a...
151 Bennett Road, Cheektowaga, NY 14227
Really amazing. Staff has been unbelievably helpful and supportive and my loved one couldn't be happier after the transition. The only thing we can't really comment on is meals and dining, as that is not...
Elderwood Residences at Cheektowaga, a unique, conveniently located independent living patio home community near Buffalo in Cheektowaga, NY, is designed for seniors age 62 and older who want to enjoy retirement living without the commitment of home ownership. Enjoy the view from the private front...
2600 Niagara Falls Blvd, Niagara Falls, NY 14304
It seems like a nice nursing home. The attitudes of the employees seem generally positive and helpful. However my mom's health took a turn for the worse and she decided to go on hospice. She continues her...
Elderwood Assisted Living at Wheatfield is a assisted living community located in the tranquil town of Wheatfield, NY. Wheatfield is located in Niagara County, about 20-minutes from Niagara Falls, and home to about 18,000 people. Wheatfield is home to a local museum, shops and area stores, where...
505 Clubhouse Rd, Vestal, NY 13850
What I like the most about Elderwood Village is that they have very friendly and are responsive to mom's needs. It is a nice facility and I would recommend this community to other families based on the...
Elderwood Village at Vestal is an assisted living community located in historic Vestal, New York, tucked away in a residential area, offering the peace and quiet our residents want while also being conveniently located to all that Vestal has to offer. Elderwood Village at Vestal is an intimate,...
1404 Long Pond Rd, Rochester, NY 14626
The facility is very clean and has good food and activities. The move in process was very easy. I had good communication for most things. There has been some questions as to what day she is scheduled for a...
Elderwood Village at Greece is an assisted living community in scenic Rochester, New York. Known as the 'Flower City,' Rochester boasts stunningly beautiful blooms year round and hosts over 140 festivals and events through the spring, summer and early fall. With more than 100 family friendly...
5271 Main Street, Williamsville, NY 14221
I would recommend. We toured only two facilities and really liked Elderwood in Williamsville. My mom is very happy there. And I'm so grateful for the assistance I got from you.
Elderwood Village at Williamsville offers an independent lifestyle with a caring, personal touch. Our community, located close to the Village of Williamsville, features studio, one- and two-bedroom apartments with kitchenettes. Our experienced and attentive staff handles cooking, housekeeping and...
111 Ensminger Rd, Tonawanda, NY 14150
it's going okay with my loved one being here so far. i've personally spent some time at another Elderwood community and did not like it. they have several locations, and this one gets a FIVE!
While we may be new to the Elderwood family, our facility has been located in Tonawanda for over 20 years. Formally Tonawanda Manor, Elderwood Assisted Living at Tonawanda prides itself on the staff that have worked here for decades. Our administrator, Ann Marie, has been a part of our community...
229 Bennett Road, Cheektowaga, NY 14227
Overall our experience with Elderwood Assisted Living has been a good one. The staff is very compassionate, and they do a great job explaining everything that is going to be going on. We had a few difficult...
Elderwood Assisted Living at Cheektowaga is a assisted living community located in the growing town of Cheektowaga, NY. Cheektowaga is located in Erie County, close to Buffalo, and home to just over 88,000 people. Cheektowaga has a lot of great stores, shopping, and restaurants giving residents...
245 Bassett Rd, Williamsville, NY 14221
Staff is very friendly. Housekeeping and maintenance do an excellent job. Communication with family is lacking at times, but has definitely improved after my mom has been there for a few months. My mom...
Elderwood Village at Bassett Park offers exceptional assisted living services in the historic village of Williamsville, New York. As part of the Buffalo Metro Region, Williamsville is a great place to call home offering all the charm of small town living and the conveniences that come from being...
100 Crestwood Court, Wheatfield, NY 14304
They did a great job managing all the questions and also figuring out the right funding algorithm for my loved one to be there. They made it very simple to move in. And I gave them some challenges. My...
Elderwood Residence at Wheatfield is a unique patio home and apartment community designed for independent seniors who want to enjoy retirement living, but avoid the commitments of home ownership.
44 Ball St, Waverly, NY 14892
I looked at some other facilities and I liked Elderwood because everyone was nice and happy to show me around. It is also a smaller facility which fit what I was looking for. The room sizes here are very...
You have come to the right place. Elderwood Assisted Living at Waverly is a vibrant and quaint community that offers individualized attention to our residents needs along with a well balanced social calendar. Amenities include housekeeping, meals, scheduled transportation and case management. We...
101 Adirondack Dr Suite 201, Ticonderoga, NY 12883
This place is great! I have limited experience, but do have some idea of how things should be from past experience with a loved one in a facility. It's very affordable. It's a good place to economize....
200 Bassett Rd, Buffalo, NY 14221
4459 Bailey Ave, Amherst, NY 14226
111 Saint Gregory Ct, Williamsville, NY 14221
I have regularily been going there for over six years and It has never had a smell of any kind. It is very clean and the food is very good. I have had two relatives there, one of which is my mom. I...
Elderwood St. Gregory Court offers a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.Our peaceful setting, restaurant style dining experience, activities, and beautiful...
Review Score
343 reviewsOut of 10
5 star
46%
4 star
32%
3 star
14%
2 star
6%
1 star
5%
A Place for Mom has scored Elderwood Administrative Services with 8 out of 10 using our proprietary review score based on 46 reviews in the last 2 years. Over all time, Elderwood Administrative Services has 343 reviews with an average "overall experience" of 3.9 out of 5.
99% of the reviews here are for [Removed]. After Brookdale bought it, things really changed! Rooms are still incredibly small. No storage in the bathroom at all! Food quality is not worth $6000 a month! Don't believe what they say - there's NO raised garden. NO coffee shop, NO hiking trails, NO woodworking, blah, blah, blah. Whatever they promise, get in writing and prepare to pay for. And check on. EVERY TINY THING costs extra. There's no clock in the room. Forget to come to lunch on time and have to be reminded - $400 a month. And no chance to change that for 6 months (long after you acquire a clock!) Someone finally called the Health Dept about them serving SODA with meals. Now it's juices, milk, coffee, tea. Activities are pretty much a repetitive joke. The worst thing? All the great staff leave. Must be the way they are paid, scheduled, treated, managed, something. It's too bad.
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Elderwood Village at Colonie in Latham, NY
4.1
(46 reviews)
My mother in law was at Elderwood for almost three years. In that time, her laundry was misplaced, her apartment lightly dusted (not deep cleaned and never did they lift anything up to dust or vacuum under it), her magazines were misplaced or taken, and a couple of times she was given the wrong meds - but they did admit it which was good. The nurses NEVER witnessed her actually consuming her pills and when I would visit, I would lift her recliner to find an entire smorgasbord of pills that she had unknowingly dropped. Of all of these mishaps and mistakes, the very worst of all is that when she passed, NO ONE came to her services, sent a card, or offered condolences with a simple phone call. She was nothing more than a monetary figure to them and for that I will always be resentful. The management quoted one rent price and continuously raised her rent knowing she would not/could not leave. Beware of them and if you elect to place your parents here, be sure to visit often and be on top of things.
0.5
0.5
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0.5
Elderwood Assisted Living at Hamburg in Hamburg, NY
4.2
(20 reviews)
I'am completely unsatisfied Brookdale Fairport. The experience has been very confusing. They have promised many things they have not followed through with. I do not feel comfortable with my sister living in this community. If I could do it all over again, I would ask for print out of all the things they promise in the interview. Also I would like a print out of the nurses certifications. They are not to provide the level of care my sister needs, and it has been a horrible experience.
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0.5
Elderwood Village at Fairport in Fairport, NY
4.1
(39 reviews)
There are 18 total Elderwood Administrative Services Facilities.
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