Dominion Senior Living

The only thing they can improve on is their entry and exit into the facility, because somebody has to be there to let you in and out and sometimes that is not very convenient, depending on what time you are there. You have to wait until someone comes to the door. Everything else seems to be fine though.

So far I have been very happy with the care of my dad. He had a fall from his bed one night, they called me. They used a lot of common sense. They bandaged his arm. They took care of him. The facility is very, very clean. It never see any mess. The staff has been great. They are always friendly and willing to help. The residents seem happy. I also appreciate "A Place For Mom". Very pleased with the organization.

So far I've heard only positive things from my loved ones about the care and staff at Wellspring! It's a nice looking place, and the staff are all very friendly and really go out of their way to help the residents and their families. We've had some difficulty getting things sorted out with the insurance company, but Wellspring is really putting in a lot of effort and helping in any way that they can in working with our insurance.

This community was very nice and it reminded me of a ski lodge in Colorado. There was a waitlist due to the community have a small population.

It's one of the nicest places around. They're very caring. The aides and nurses are very good. Initially we had some learning curves, but we're past those now, and they're doing a very good job taking care of my loved one. They also allowed me to put a camera in her room, which was nice. Not because I was concerned about the care, but more so I could see how she's doing daily. She also tends to be picky about food and socializing, and she's partaking of both of those things at Dominion.

I really like it here. I've gotten to know people, and it's everything that I expected. The food is good. The people are very friendly. There's lots to do, in fact, so much we can't get it all in! They hold meetings and ask for our input on what activities we would like to do, or things we would like to change in the community, etc. And every resident is invited to come, not just a select few. It's close to shopping centers if you can drive. And if not, they will take you in a bus. They'll also take you to doctor's appointments if you need them to. The head people are very much involved with all of us. We were just in a Christmas parade. They decorated the bus, and most of us rode in the bus and waved and had a good time. And they have things like this going on all the time.

This is a great place. They keep all the residents in the same unit. They have church services on Sunday, they will even let someone from your own church come in. Pam, the nurse is able to be connected to the VA which helps care for my loved one further. The community supplies the bed and furniture without additional cost. They have monthly calendar of activities for the residents.

Overall we're very pleased with the facility and care at Dominion. We would, however, like to see the quality of food improve along with an effort to cook eggs to order for breakfast. Also, how hard would it be to offer ice cream as an alternative to the pre-arranged dessert? No other complaints what so ever.

We really like this community. The staff seem to enjoy what they are doing. They are attentive and get to know the residents as soon as they come in. There is a community feeling. The community is clean. The food is adequate, however they are making strides to improve it. They had more activities when mom first moved in. I would recommend this community.

The food is sub par. Repetitive, and not very well seasoned. Occasionally good, but sometimes very bad. Very disappointing because one of the reasons my daughter chose Everlan for me was that she was told the food was good. In fact, I will be moving into an apartment in May, and am looking forward to cooking for myself. I should have graded the food even lower. It's been bad the last few days-I have fixed a snack in my apartment, rather than going to the dining room for two days.

I like that its a locked unit and has small resident population of ~40 or residents. Its very convenient and has a very homey feel to it. The staff are super friendly, they take residents on outings and do fun activities, they have family celebrations for the holidays, and the food is good for a facility.

Mother is no longer at dominion. She has been moved to a place that can help her more now that she is immobile. Dominion was a wonderful place . I highly recommend the Crossville facility. Helpful to the family and the loved one.

My family and I had a wonderful time tonight. We loved listening to the carolers and eating the food. It has been a good place for my grandparents and I am glad they are here! The atmosphere is warm, welcoming, and truly feels like home. The staff is attentive, compassionate, and always willing to go the extra mile to ensure residents are comfortable and happy. The facility is clean, modern, and well-maintained, with plenty of amenities that cater to the needs of seniors.

The nurses and aides are great. They are all very caring towards the residents. Also, it is a small community and that's nice. Food is awful. They need a much better cook and someone who knows how to put recipes together. I have complained about this to administration.

The staff is very caring, helpful and friendly. Room sizes and amenities offered are great.

The facility was kept extra clean, and the decor and design of the facility provided a very comfortable home-like feel. All the staff were kind and friendly. We do wish they allowed cameras in the room to provide watchful eyes from a work station, to watch for falls and other problems. Our mother fell apparently getting out of bed and broke her femur. It would have been helpful if it was recorded so we could know what caused the fall, or how long she lay there before someone found her.

We have no complaints with Dominion, but we moved our loved one to [community name removed] which is closer to our family. We would recommend this community to other families based on the experience we have had.

Excellent staff handling hard situations. This is not just a job, but more of a calling for these professionals. It's not an easy one, as most family members know firsthand. Rooms may not always be pristine, but their jobs are tough. Family members can pitch in and help with that. I'd rather have confidence in the care of my loved one than the neatness of their room. Memory Care has its own nurses' station within this locked unit, supported by attentive aides. Like any other facility, family members should be a frequent presence and build rapport with paid staff to get special insights regarding the care and current condition/changes with their loved ones. Spend a day there with your family member and you will learn what it takes to care for residents with this disease. Participate in the many activities offered to residents and learn what each activity is designed to provide residents with: Emotional, Environmental, Intellectual, Spiritual, Vocational, Physical, Nutritional and Social Wellness. I thank God every day for Dominion.

We have used Dominion Senior Living of Richmond twice now, for respite care for my loved one. This facility is a great place and is always clean. It is expensive, as they all are, but the care is great. The staff is so good, sweet and very kind. I would recommend Dominion Senior Living of Richmond to others.

Dominion Senior Living of Bristol is a very clean, convenient facility. They seem to be short staffed as most, if not all, other LTC facilities are these days. However, the staff that is there seem to really get to know and care about the residents. [names removed] are wonderful to work with!! They're always having special events, outings, and activities for the residents. I'm pleased with how much better my mother is doing since being at Dominion. The facility, [name removed] in Knoxville, was horrible so this place has been the best thing for my mother. I always see family and friends visiting residents which is another good thing for the entire community.