Discovery Management Group

The staff, from the Executive Director, assorted Dept heads, Housekeeping, Maintenance.. they have all been excellent to deal with. Any questions/issues that have arisen are pleasantly and swiftly addressed.

Its been a year since we were there, but we would give the overall experience a 5. Glassford Place was very quaint and well managed, while my mother in law lived there. We moved her because she is too active, and the facility is more restricted.

Can’t say enough about the Palms. The clean and beautiful living arrangements make for a warm and comfortable experience for both the residents and guests. But more importantly, what you will notice after spending some time on property; is the warm and caring staff that make all the difference between the Palms and the other senior assisted living facilities. Exploring The Palms as a place for Dad, I found that from the director of sales to the head of nursing, a knowledge and understanding that made for an easy decision out of what could have been an extremely emotional and difficult one! [name removed]

They have done a great job in taking care of my mom and we would recommend Bell Oaks Place to other families who may need a place for their loved ones.

I came to The Conservatory two years ago. I chose it because I liked the looks of the place and how friendly the staff and residents were. If you partake in only a few of the many activities offered you can be kept busy. We have maid service and I can’t say enough good about the service I get. We have movies in our own theater and special guest lectures. Our book club is a great place to discover books and discuss the monthly selection. We get two meals a day and they are great times to meet new people and learn about your neighbors. With all the people here there are many very interesting people and they all have life stories and have had jobs that are very interesting. One of the big social events is the three PM, Tuesday,Thursday and Saturday wine parties in the Safari Lounge each week. There is always something to do if you choose to participate. This is my home and I would not be doing all these things if I was in an apartment or other place without the amenities offered here.

I enjoy living at The Palms, the staff is friendly and helpful. I enjoy the activities and have made a few good friends; they are very considerate and easy to talk too My apartment is nice. My family chose The Palms and I'm happy they did!

I moved to The Palms at Bonaventure about a year ago and I love the ability to be social! They provide all different kinds of opportunities to meet people and have fun. I particularly enjoy the weekly happy hour event and all of the big monthly events. The staff is caring and helpful, and the overall atmosphere is fun!

I visited this community for my mom. I lived in Arizona, and she lived in Ventura and we were looking for more care for her as she was aging. In the end, Mom ended up moving to Arizona, but the level of warmth, care, and follow-up by the team was phenomenal. They invited us to have lunch, which was good. The community is truly beautiful. I loved the trails out back and the beauty of it being a little outside the city with parks, views, and serenity. I also really loved all of the directors and their level of care. We will move to the Palms if we go back to Ventura!

I think the staff generally cares for the well-being of the residents. They do call them by their names and do tend to know the specifics of each resident and their needs. I am pleased when they address them individually and it is obvious that they know exactly what to do, when the Memory Care patients are upset or needs to be directed. They do a good job at redirecting and making them happy. Something to get used to is they allow the dignity and freedom of the resident to come and go as they please through the memory care area is actually a good thing. so clean donated clothes that look great but maybe weren't hers ends up being OK and having the freedom of the resident to walk as much as they want and go wherever they want in the secure area is also OK. It just takes a family that has not been used to this, a little bit to get used to once you see that you're loved one is really acclimating just fine. If she was happy clean and fed, I didn't care anymore what she was wearing as long as it fit and it was clean. I'm really assuming that people donate clothes all the time and if they happen to fit her, they put those in her closet.

My mom is very happy and well taken care of! Everyone is pleasant and friendly, staff and residents. Very clean facility and the food I've had has been very good! Not a big deal but there is one separate bill each month for meds not covered by insurance. You can't bring your own (Advil, vitamin d, etc) . I was unaware for a bit. The bill was sent to my moms Aston address and she doesn't use that one.

Barnes Place is a very nice place. My husband liked it there as long as I was with him every day and I was. Money would have become a problem if he would have been there long term. It was the nicest place we visited.

I've had a few people ask me just that! I tell them it's a great place! My MIL loves it there! They are very friendly, very attentive, and helpful with anything we need. There's so much to do every day- they'll never be bored. It's a bright, clean, homey facility.

The resident facility is really quite impressive. There is a huge emphasis on quality care to both residents and visitors. The level of customer service provided and cleanliness are second to none. I strongly recommend you take a look if you need these services.

This site has been nothing short of amazing. The staff is so kind and helpful, always willing to go the extra mile for anyone. The facility was very clean and welcoming. They always did everything they could to make residents feel welcomed and at home.

We chose Morada Cedar Hill because we liked having a barber on site, the scheduled rides, and a doctor that makes visits - they are all great amenities!

The nursing have kept us updated on my mom's health concerns. She'll be 92 next month and is experiencing a decline. Their attention to detail has helped us response to her conditions sooner.

There is a concierge on duty 24/7 so if you need help at 2am there is someone available. I feel safe here and other residents agree. Residents are also friendly. We have a lot of fun. No strangers - people introduce themselves to you. When I was new older residents taught me the ropes. When we don't see someone for a couple of days we check on each other. Older residents make the new ones feel welcomed. Front doors- where the concierge is - are open during daylight hours. After that you need your card to get in. Visitors must be allowed in by the Concierge. Entry through all other doors are strictly by resident card.

They are very helpful & still continue to be. I have already referred Allara to uncle & 2 of my father's neighbors. So far my dad is very happy there.

We've experienced some problems but they have worked to fix them. All the staff have been very friendly. The food could be better. That's our biggest complaint. But I think they try to make food that everyone likes.

All a number 5. However, all of the assisted living facilities are understaffed, so elderly may not be getting best care. Based on the experience, we would recommend Heartis Suwanee to other families.