Concordis Senior Living Communities

I have real concerns about the enormous employee turnover and Management turnovers... makes me think that residents don't feel the homeyness and security they should if unfamiliar staff being part of a family if they are strangers.

I've told my friends that Glenbrooke is a great place to live. Staff & residents are friendly & we all look out for each other. I am very happy here & hope I can spend my remaining years here.

The Barrington staff is nice and the activities are great. I don’t participate much in the activities but there are many things to do on the calendar. The building is clean and the care staff is good.

It is a big adjustment moving from being independent to an assisted living facility, but the staff helped me greatly with this adjustment. The food is good, clean, and flavorful. I am comfortable here. I write down all the activities every morning so I have my schedule for the day. [name removed] makes all of the activities as fun as possible.

My mother has been in the memory care facility for 4 years now. The ladies there are very sweet, have taken great care of her, and have shown a real interest in her. She absolutely loves them and I feel safe with her being here.

The price is better here than other places and other places do not have your own personal garage. That's big for me. The staff is courteous. They are willing to do anything for you. They let me do some of the work here to keep me busy, which I need. All in all I believe this is a better quality community than anything around.

I am currently a resident at Lake Forest Park. I have been here for one month. The villas are great! If someone is not a full connoisseur, the place is fine and I would recommend it.

The staff ([name removed] and the staff) were very accommodating in every way. We also loved how beautiful the surrounding natural area. (Turkey Creek). I would absolutely recommend Blenbrooke at Palm Bay to others.

Mom has been @ Lexington place for 1 1/2 years - and her time there has been pleasant and the staff is very caring to her needs - the staff continues daily to provide Mom with her Care and needs - This past weekend I received a call from Lexington that Mom had fallen and was doing well but wanted her to get checked out at the near by Hospital - I was unable to pick-up her up and staff @ Lexington set-up non-emergency pick-up - and by the time I arrived at the hospital - Mom had already been seen - and all good news was received - Thanks to the staff at Lexington Place for providing updates when needed and great care my Mom is receiving

The staff at Glenbrooke are so kind, and it is so nice to not have to cook my own meals when I don't feel like it! Me and my little pouch are so happy to have made the move. The receptionist is absolutely amazing and are always so attentive.

[name removed] , the Community Relations Director, has been very responsive and helpful. The other residents I meet seem happy. Dad participates in many of the community activities and has made a lot of new friends. Alternate "always available" menu is appreciated. Dad has reported some difficulties communicating with the dining room staff, because many of the servers speak very little English. On several occasions, there has been no one at the front desk to admit us (family) when we arrived at the front door of the facility. I feel someone should be there at all times, for a number of reasons. Sometimes residents sitting outside have opened the door for us, but other times they are (understandably) reluctant to do so. Dad's apartment is quiet and has a beautiful view. It took a month for me to get my dad's phone number ported. I was told to disconnect his previous service, which took half a day to get done. About a week later, I found out that the number couldn't be ported because it wasn't in service! I then had to go replace the equipment I had returned, reconnect it at my dad's previous residence, have the service restored, and pay a [fee removed] connection fee before the porting process could begin. It took several weeks of back and forth between the PP staff, me, my dad, and my dad's doctor to get my dad's medication administration working smoothly. Overall Dad is safe, clean, fed, happy, and has a better life than he did at his house at this stage of his life.

I picked this community, because I went to 3 places and liked it the best. It has changed since new people took over in the fall. It's important to know it is a no lift facilty. Put my loved one in there because he was falling...no one ever told me to after the fact.

One major area of improvement is in the management and administration of medications. There were times when mom did not receive all her meds at the prescribed time, and when she called for the missing meds, they brought the needed ones PLUS the ones she was already given. There seems to be no registry in which to register the meds delivered and by whom. Therefore, there is no way to determine what she did and did not receive when. This could lead to overdosing or under-dosing a person who is unaware of what they did or did not receive. We've not had a repeat of the problem for awhile now, so perhaps the problem is solved.

Although my father was there briefly, everyone was very friendly and welcoming. There was a beautiful garden to walk and sit in. [name removed]and [name removed]are very caring and helpful.

The staff were nice during the tour and informative. We didn't see any residents and seemed like a ghost town to us. We wanted a community that didn't have a nursing home feel to it.

Some of the staff members are great and really care about the residents, and others are there just for a paycheck. I think that is universal everywhere though. The meals at the Barrington are usually pretty good and if you don't like "the special" for that meal, you can always request from a limited menu of other things such as an omelet, hamburger or grilled cheese. The Barrington has lots of activities for its residents if they are interested in participating, but my parents didn't really get much of an introduction/welcome, which I think would have helped them adjust better. The facility has been dealing with staffing issues, like other businesses, so sometimes are short staffed and things slip.

The Promenade is beautiful, actually closer to me, but geared more towards independent living. Maybe in the future they will be more equipped to care for dementia patients.

Don't think any facility that does this kind of work is wonderful based on the disease but Naples Green Village does better than most. Personal has been there for years and care as much as one can care, taking care of this type of individual.

There are some wonderful caregivers and workers here (reception, kitchen/dining, nurses, social director, etc.) A few that are real gems. I can’t thank them enough. They treat my dad so well even when he’s a grump. They are truly angels. And there are many very nice residents that make NGV a nice place. No place is perfect and the communication could sometimes be better, but overall they get things taken care of and my dad is doing pretty well. It helps if the resident gets involved and socializes but sometime just one pal can make a difference. And if the family is able to visit often you will get to know if this is the right place. And I think it can be the right place for many folks.