Commonwealth Senior Living

So far things are working out well. We haven't had any major complaints so far. I would think if five is the best they would be right up there, about a four and a half. We are pretty happy with them so far.

I am an only child, so I really needed all the help I could get. With the help from A Place For Mom I started my task of getting my mom the care she needed as well as moving here closer to me so I could support her and help her with the transition from her home in Richmond. Angelia was most helpful in assisting me with al the arrangements needed to allow my mother a comfortable transition to her new home. I visit my mom 3-4 times each week now, because she is only about 10-15 minutes away. My mom after about 30 days is on track to understanding why she is where she is. All the folks at Churchland House really work hard and care for all their guests. Thanks so much for all you do!

I'm happy so far. I don't really have any complaints. The only thing I would like is some more activity on the weekends. I chose them because they were smaller, and just in the beginning stages, and I thought they would get to know him. I like that his room looks out over a pond with ducks and geese. They were comparably reasonable in price, and very accommodating.

It was a nice place, and definitely was an option we considered. Had a room not opened up at our first choice, this is where we would have picked. The biggest drawback for us, was the location and the traffic on the way here. This was our second choice place though, it seemed very nice.

I really liked it. There was one old lady who had a fur coat on. I thought that was really cute. They let people be who they are which is great. She had this illusion that she bought the place and no one ever told her anything. It was really cute. The biggest problem was the location. It was a little far from where we live. The other thing is that it was expensive. I would like a flat rate. I didn't like the way they did pricing.

We are pretty happy so far. We had one concern about a staffing shortage, but they are getting a new employee, so that seems to be being addressed. The people I spoke to when I was first choosing, I clicked with them, and that's one of the reasons we chose here. I also liked that they had the Montessori memory program, and it was just a nice place.

I could not be happier with the staff and cleanliness of this facility My mother is having difficulty adjusting to her new living arrangements, and all staff members are being extremely understanding and helpful. She is unhappy with the food, but the facility is willing to offer her alternatives.

Place for Mom was a really helpful and finding a place for my husband. All the places they gave me to look at were reasonable and clean.

Everybody has been great there at Elmcroft of Chesterfield. Dad's sense of time is somewhat displaced, and they tend to be a little late with their meals, so he tends to be overly dramatic about that. But the food is good, the staff is great.

My mom lived here for the last 4 months of her life or so. They were wonderful to her, and wonderful to us as we kept the vigil by her deathbed. She was in the Montessori unit in building 8. They provided her with dignity right up to the end. I am forever grateful for the care they showed my mom.

Overall, I think it's a very nice facility, I think the care is okay, it's hard for me to really assess because I'm not there very often. I can say that she gets her medcation very well everyday, but I don't know how frequently the nursing staff or the doctor sees her. When I ask my sister, the kind of answers I'm getting from her aren't very clear. She's a very private person and very selective on what she does. She had been in a place in New York before so she had the experience of what a facility is like and I think this facility is superior from a phsyical standpoint. The building is beauitful, well maintained, the activities they have are quite comparable to what they had in New York, she would say "they're all the same" but she's quite ciritcal. I don't think I could satisfy her wherever I put her, I'm never going to get her to say "this is wonderful," but as far as I'm concerned, you can't get a better value in this area.

In reality Willow Lake was chosen out of desperation, we were set to move to another place but circumstances led us here and I actually ended up liking Willow Lake better. It is hard to rate the value as I don't have much to compare it to, I looked at several different facilities but all provided different ranges of care services, so there was no real "apple to apple" value comparisons I could make. My mother likes Wilow Lake very much.

The staff that I have had contact with are very good, efficient, and caring. The facility is very clean. Room cleaners could do better re: floors walls . Kitchen staff generally have really good well balanced meals. I do think the weekend coverage is a little bit less than desired.

1. Overall experience 4- first impression was mostly positive and that didn't change over time 2. Cleanliness 4- building always appeared clean and unpleasant odors were usually minimal 3. Friendliness 4- my first impression of staff friendliness might have been a 3 but in hindsight I think they were just extremely busy. As we became more familiar the staff were friendly and helpful. 4. Quality of care 3- this score is not a reflection of attitude of the caregivers but instead speaks to the number of staff per patient and perhaps training and skill levels. I think the staff were doing the best they could with a limited workforce and limited resources. 5. Administrative staff 4- most were very helpful and willing to spend the time to answer questions 6. Food 3- the food in memory care was nourishing but not always appealing 7. Activities 3- activities for memory care seemed very limited however the capabilities of the residents had to be considered 8. Value for Money 4- I believe that overall Commonwealth at Bon Air presented a reasonable value for money

They have some exciting renovations happening now . The facility is nice . The apartments are upgraded . They just need better kitchen service, It takes a long time to get your meal and it's not quite enough food for my Dad. He does wish there were better games and maybe play more music.

Overall I have found Commonwealth to be very nice. The staff is very friendly and accommodating. Overall my needs are met and my friends who have visited me have felt the facility to be very welcoming and friendly. No place is perfect but I don't think I can find any place any better than Commonwealth. The price is pretty reasonable.

Had a couple issues with the staff, but the director took care of the issues. My aunt has adjusted to the change, which is hard for her, any change. The staff all know her. The dining room/kitchen staff all know her dietary issues of what she can't have and they usually do a great job. I've eaten there a few times and the food is good. Her hearing is very bad, but she doesn't miss bingo! She sits by the caller so she can hear the numbers being called. They have an activities director who is very good. Everyone is very friendly. The room is on the small side, but she has room for her bed, lift chair, bookcase, table, desk, and night stand. She has a bay window in her room. She loves looking out and seeing wild turkeys, squirrels, birds, and other wildlife.

Commonwealth went above and beyond to help make my loved one feel at home. She required a lot of one on one assistance and the staff was always willing to accommodate. The place immediately felt like home. Thanks to all those who made it happen

I love the fact that they take them out for like museum trips, dinner or lunch just a country drive and the staff I find is very friendly. I would definitely recommend Commonwealth Senior Living.

My mom got great care ,for her last days, with the Common Wealth staff support ,and hospice care!! Our experience was comfortable, from the perspective that she was in good hands and safe...