Commonwealth Senior Living

I like Heritage Commons and moved here four months ago. You have it all at this community, including great food, lots of activities, a movie theater, and more! Plus, it’s great that you have an emergency button in your room in case you need help. I feel like the staff keeps an eye on me, which is reassuring. I also love the location. You’re close to everything in Williamsburg and the surroundings are beautiful. Jody is as sweet as can be and the entire staff treats you like family. Everyone is so nice! Moving to Heritage Commons is the best thing I’ve done in a long time and I’m very happy with my decision.

They seem to know everyone and care a lot. They can give individual attention. They have a beautiful dining room, beautiful setting. We ate lunch there once and it was fine. There is a deck that overlooks a beautiful lake.

10:30 Monday, July 14; Support group - 3rd Tues/month, Familiar with LBD, Upbeat environment, Clean

I thought it was a well kept facility. It was great. The staff was very professional. They had good food. They were very responsive and attentive. We didn't really have any experience with the activities, but they did invite him to join. I think their billing needs a little bit of work. I would like to see an itemized billing.

It took a good couple weeks to get everything that they promised, but now that she’s pretty much got everything, she’s happy. You have to stay on top of them to make sure they do what they say they will. The food is wonderful, but there's too much of it. I’ve never had any trouble finding parking.

All of our experiences with this community have been great so far. We are definitely getting our money's worth. The staff has been great from the very beginning. From the interview to the follow through, they have been very helpful, accommodating, and understanding. The building is slightly dated, but it is bright and open and they are in the process of modernizing it. The food is also great. Definitely worth checking out!

I’ve been here at Heritage Commons since the beginning of this year and I couldn’t be more pleased! The staff, at every level, is gracious and helpful. The residents are friendly and welcoming from the very beginning. It is way beyond my expectations! Many activities, including bus trips to shopping and medical visits. BTW: Meals are great, as well!

They did a good job, everyone was so nice to me. I would recommend them, I would go there myself. The only suggestions I would give, is to maybe cut up some of the food, for those who are too embarrassed to ask, and if someone isn't doing well and they want to eat their dessert first, go for it. The other thing is that the dining room really is the common area. They have bingo twice a week, but other than that, they pretty much go their separate ways. It would be nice to have some more cozy areas for non structured socializing, like they have upstairs.

My mother is thrilled, she is very, very happy there. We liked the smaller setting, with the more one to one care. They will let her know when the activities are and they will even go get her. She is happy with the food, and how attentive they are. They were able to work with our budget too. They do her nails for free if she wants to do that once a week. Everyone knows her and that's what we like about it.

They've done a great job so far, we're very pleased with the service. I'd give them top marks across the board! The facility itself is clean and well kept, and the services and activities they provide are very good. The staff are friendly, professional, and always willing to help.

Elmcroft was a little more expensive than some of the others we were looking at. I did like the layout, being all on one floor. I also liked that they had a nice courtyard area, giving the residents a chance to walk around outside. It was also a little too far away for us, but really nice.

I like that they are specially trained for dementia and memory care. My loved one says next to being home he is happy there. I would like to see more staff, specifically the caregiver staff, it can take a while for someone to get to the residents, when they ring the bell. The food is not that good and the portions are pretty small. Communication between staff might be a little lacking. He is up going to activities, now and feeding himself and doing better than he has been in months.

The staff very helpful, outgoing and friendly. They seem to know everyones name it shows they care. I have not heard any complaints from other residents i find that to be comforting.

Elmcroft was an excellent choice for my parents. You can not find a more loving staff. It broke my heart when I realized I could not afford to keep them there for the rest of their life (since they do not accept Medicaid). I moved my parents to Lucy Corr (which has been a good experience for my dad, my mom passed away 2 months after their move). If I had the money we would have remained at Emcroft.

We all know that growing old is not the beautiful sunset of life that we wish it to be. I, personally, knew that I needed to move my mom closer to me than the 300 miles that separated us during her later years. I was becoming exasperated in my search for the perfect living conditions for Mom as she didn’t really have full assisted-living needs at this time. At long last, I was thrilled when I initially found Heritage Commons and their warm helpful personnel to aid us in our change. Mom moved in with ease and, within no time, was meeting new people. She had been in a much larger retirement complex which didn’t really enable close personal relations. The size of Heritage Commons is perfect and has that warm encircling feeling that a lot of aging men and women find difficult to find. This feeling also encourages them to take advantage of the many activities and excursions that Heritage offers. And as Mom is finding new friends at Heritage, she has also found a new younger friend in her own daughter!

We are very happy with it, they are very nice people. The only thing is the parking, if you go during the day parking is limited and it can be hard to park. The Value is very good! They were very reasonable compared to other places we saw. The food is good depending on personal taste and what the meal is that time.

We were very impressed with our tour. The folks living there seemed happy and relaxed. The staff (especially Dave Downey) were kind and very knowledgable. The building actually smelled nice and the food, served w/ wine, also smelled great. The cost, although high, was about the same as mom's place in NY.

I did like this very much and had a lot of trouble deciding between this one and the other one that I chose. I liked the staff a lot and they really cared about the residents. This was a little further away (not that much) and cost just a little more. Tough decision. It was nice and bright.

Last year it became evident that both of my parents (now in their early 90’s) were not able to continue doing many of the chores and other activities they were accustomed to over the past 25 years of my father’s retirement. Yet they still desired a level of independent living, but with some of the activities planned for them and some of their daily chores managed by someone else. After visiting all of the adult independent living facilities in our area we chose Heritage Commons. Besides offering meals, housekeeping services, in-house activities, as well as transportation services for medical, shopping, banks, etc., they also had three other important qualities we were seeking: central location, everything under one roof, and at a price that was both reasonable and did not include any buy-in fees or long-term leases. Both of my parents are very happy in their new living arrangements and enjoy their regular walks in the well-lighted and pleasant hallways, particularly on cold or rainy days, when going outside is not an option. We’ve found the staff to be attentive, friendly, and also very accommodating.

Friendly, informative staff.