Cogir Senior Living

Maintenence request and all that is really good, it's fast, they only reason I didn't rate them a 5 is because of the timing. They have two live ins that manage the property and one fo the couples had been moved to another palce so the past month has been a struggle for the staff while they wait for the new managers to get there. They constantly have stuff going on, my mother doesn't really participate but they have an activities director. They're very attentive to the people, the know the poeple and the managers, right when you get on board they get to know you and they get me apprised on things. My mother is inbetween independent living and assisted living and the only reason she can live here is because they have an arrangement with a home care place and they have so many patients that use them so they're there all day.

The didn't have a room so quickly available (we had 3 days) but I liked it very much. I know they have a lot of Parkinson's things going on there, if we had more time we probably would have gone here, it was also more expensive.

It's great, I'm very happy there. The stratford ahs been meeting my needs fine, I really can't say any more than it has everything I need, they let me alone if I want to be alone, if I want to do something they have activities, the foods good and it's exactly what I needed and good for somebody that lives alone. The offer is always out there for people to come and stay for a couple of nights, try the food, and that's really the only way you can compare it to the other living communities out there. I went to this one first with the intent of going to others, they just offered everything I needed and I didn't need to look any furthur.

A true 5 star!!!***** I was looking for a home for my 85 year old Mother who has dementia and I believe I found the perfect spot for her at Redwood Heights. My first communication was with Rosalind and what an amazing lady. She spent over an hour on the phone with me and finally 2 years later and many, many phone calls and tears we finally got mom situated in her new beautiful home. I had looked at many others but they just didn't have that warm fuzzy feeling like Redwood Heights. It wasn't an easy task and we are still trying to get her acclimated. Every employee and staff member that we have come in contact with has been awesome. They have gone above and beyond trying to help Mom and believe me it has not been easy. She has wandered off a couple times and they have been spot on to get her back to her room and calmed down. From Mike, to Rosalind to Michelle, Gloria, Rhonda, Aaron, Scott, Vanessa, Jessica, Debra, etc. I can't even remember all of them but let me just say that we love all of them. Mom is not easy and they have made her feel so at home and she always says, "I love it here and everyone is so nice"! I would absolutely recommend Redwood Heights!

The Princeton Village - Nathan is the person who runs the show, and Melissa is the sales manager and they're both very caring, courteous and kind people. They took time to meet with her, and be with her. They're very helpful, although they have just one maintenance guy. Still. the apartments are in good repair and are very clean. They have a good laundry facility, exercise room, and a movie theater. I was really fortunate that the Princeton had a one-bedroom apartment available right when I needed it. The Princeton is also one of those places that, if you run out of personal funds, will continue to care for your loved one on Medicaid.

We recently moved a relative to Arte. It is a beautiful faciilty and the food is superb. Since it is not a capacity some things were less than perfect, but nothing is ever just perfect, the staff was more than willing to correct any issues and work with us to make sure all our relative's needs were met. It is now under a new management and great things are happening. Our relative is enjoying the activities and all they have to offer. He feels welcome, has made new friends and knows the staff cares for him. We have the peace of mind that he, although living independently, at over 88, is in a setting where he can thrive but then has help if needed. The new management is reaching out to the residents and their families for input on how to make it the best it can be. New residents are moving into the beautifully appointed apartments weekly. Be sure and take a tour when looking for such a place for yourself or a loved one. You will not be disappointed.

We had my father living there about 2 weeks. He died about 2 weeks ago, after being transferred from the hospital. I thought their level of care was excellent; They cooordinated with hospice and checked on him every hour. The staff were very welcoming to us. They were very professional - they have a private dining room, and they went over all the details with us. I have to admit that, not knowing what all this cost, it was competitive with others but it came to about $165 a day for both the care and the studio apartment. That was for a kitchenette, a chair and a sofa bed. The apartment was very bright and well-lit and the facilities were very well taken care of.

The only complaint I would have is there is not a smooth transition when you first move in. There is not a system in place to make sure new residents have their medications and no one seemed to have any answers. My mom wishes there was more to do, there are no arts and crafts, which she would like.

We chose this facility because of the great communication with sales team, and getting a price that was affordable. So far, my folks seem happy. The only thing they do not like is the laundry room.

Feels like home. I would highly recommend to others.

The staff is willing to help, took the time to answer questions and didn't make you feel rushed. There is a wide range of activities available but my parents haven't really taken advantage of that although what they did do they enjoyed. The meals have gotten mixed reviews some good, some awful but my sister liked the couple of items she tried.

Admin staff - there are issues with turnover. Meals/dining - although my mom cooks for herself, but when she has eaten at the dining room, she thought it was just ok. Apartment size is great. Lots of different activities- my mom likes the lunches out, happy hours, trips to casino, tulip festival, museums etc. There is always something going on.

So far it has been a great experience for my mom at Cogir. [name removed] has been the MOST amazing person to work with with, she answered every question we had and helped handle getting mom in and comfortable. She makes the place SO special. I will say that mom is still settling in and finding her groove. But with so many activities to do, I’m sure she will get there.

The location of Cogir at Queen Anne is good because it is close to Seattle center which offers access to activities. It is not located near heavily traffic streets consequently noise it’s not a problem. I especially like the food that is served here. They were good choices. I especially like the soup for my lunch time. Finally there are many choices for walking outside. Besides going at Seattle Center,. I usually get a good walking in every day.

The med techs and the lady from the kitchen that brought Mom's meals to her were so pleasant, accommodating, friendly, and knowledgeable. Some of the care givers worked hard but others did not. My Mom was on hospice so they would leave some things for the hospice aides to do when they came to visit rather than doing it themselves. That being said, the caregivers were friendly and seemingly liked their care giving duties, except for one or two caregivers who seemed burnt out, or overly tired especially those worked the noc shift. Overall we had a very good experience with the staff. They treated Mom well.

I don't live near the facility but my sister that lives in the area does. She believes since [name removed] left, the facility management has decreased. I believe all facilities have some problems. You just have to figure out which will be problematic for you. We don't like that my mother's clothing are frequently loss in the in house laundry. We have found my mother wearing clothing that are not hers. But, that is really minor. You should determine if the facility is clean and kept up, if the food choices are good (healthy) and if there are truly regular (more than once a year) doctor/nursing visits to ensure the health of your loved one is met. It would be nice to get some kind of monthly or bimonthly report on your loved one.

The Exec Dir is wonderful & truly cares about the residents. Yes I would recommend the community to other families based on the experience so far.

Friendly & willing to address our needs but like every place these days short staffed at times. Also we pay close to $[removed]/mo. Since my brother is in a wheelchair & needs additional help. There is no registered nurse on staff.

They are very kind and courteous but follow-up frequently since they may often be overwhelmed with daily functions. The food isn't my mom's favorite. She often thinks it's lacking a lot of flavor and seasoning.

Sales Manager [name removed] is amazing. She reflects the general vibe of the entire place. Residents are happy and have great relationships with the staff. [name removed] advised that the focus of Bellingham at Orchard is that each resident is given a purpose. So, they are keen on knowing about your family member so they can gear activities to their interests. There are only about 60 residents which is I personally think is great because the staff get to know the residents well. The whole place has a lovely outdoor courtyard. [name removed] organizes a monthly support group for family members. My mom has a private room with her own bed from home and a bit of furniture and her pictures, plus a bird feeder. And it's pet friendly. [name removed]organizes a monthly petting zoo (Animals for therapy) event. Our family has our providers through Family Care Network. FYI- FCN has in home care available for residents at Orchard. My mom's condition is moving quickly so she's already being referred to hospice, and she can get that service at Bellingham at Orchard. This is all new for me and I do have to say only drawback, but from what I understand is typical, is that items from rooms go missing or go walk about. Meaning other residents come by and pick up items and wander around with them. So, that was a bit disconcerting for me, but from what I understand that's not unusual in a memory care facility. You need to take pictures of the items you bring to the facility and give that inventory to Bellingham at Orchard. Plus, you must label everything so it can be returned to the proper room.