Chelsea Senior Living

My mother has recently made the move into this community and so far things are going well for her. The staff have been on top of things and have made sure to keep in communication about her needs and progress. They have welcomed her with open arms and I am comfortable with the care she is being provided with. Overall things have been going well and I would recommend it to anyone interested.

I understand that the rehab that is offered here is not as aggressive as other places offer but they could put a better effort. My mothers stay here was not pleasant. She would have constant urinary tract infections once she would come off the medicine she would get another one. The staff was friendly enough and the rehab was clean and maintained. But from seeing my mother who had made such improvement while she was at another rehab center then coming here and her decline so much just greatly overwhelmed me.

My dad was at this community many years ago and it was a good fit for him. This community does have different levels and you have to take the elevator down for activities. This community does not seem like a good layout for memory care residents.

My tour of this community was very nice. The lady that gave me the tour was very kind, and friendly. She showed me all around the community, and answered all my questions. The community looked nice, and well-kept. My issue was the room they had available at the moment. It was smaller than my aunt would had like. They have great rates, but I knew that room would not work for my aunt, but my tour went very well overall.

My father is doing pretty well with his move to this community. The only things he doesn't like if the food. The meals could use some improvements. Overall he is safe, and in good hands at this community. They are taking good care of him, and his needs.

this was our first visit to a facility, so we really have nothing to compare it to. overall, [Removed] was very informative and warm. she made us feel at ease and understood how difficult this is. the place was bright and clean, the rooms were nicer than i expected and it looks like there is quite a lot of activities to choose from.

It's only been a week, but so far, our family member seems to be comfortable and enjoying her new surroundings. Leeannn has been a pleasure to work with and really helped us settle in our family member. The other residents have been friendly, making it a comfortable transition so far.

The staff at Somerset Gardens seems nice and I have not heard any complaints from my mom since moving in. She has been there just over a month so she is settling in well. She does participate in some of the activities and they bus her to church on Sunday. While I have not been able to try the food my mom seems to like it. They do not offer free WiFi or television but I would recommend this community.

This would be a great option for my Dad (if I didnt need to also place my brother). There doesnt appear to be as much socialization for him as at The Regency but this property is safe secure clean and would offer my Dad great care. He would need to purchase rent his own furniture for a unit though whereas the Regency comes furnished.

The staff is wonderful here. The way they treat the residents is just great. They have so much compassion and respect. The facility is always clean and well maintained. The food could definitely be better though.

The service at Somerset Gardens is excellent and the treatment is very good. I really like everything about it. They are very good and I have no complaints about them.

It was very homey. The food could be a little better, they could have a nicer variety. There also isn't a great variety of activities.

To me it's a lot of money, but compared to other places it's not a lot of money. Most services are included. They seemed to have a little more activities than they actually did, they have a movie every day and bingo every day but nothing after dinner that's organized. They have a card game going on but one of the members is the dealer and if he isn't there then nothing happens and it could be a little more organized. My mothers doing more than she did at her old community. Things were going on there and there was more life to this community than others. They could work on getting the people more involved in what there is to do. They could have some more challenging activities. They were cat friendly. It was more cozy than others people were sitting around talking. Dad hates the food but mom doesn't mind it. They have a lot of choices.

It's fine...It's not the Hilton but it was affordable for the care and services we needed.

$20 per day for meds. Studio $2760. Very informal kind of place. Should talk to Lee Ann. Good feeling from her.

For the most part mom is cared for. They keep her clean and monitor her health fairly well. I have good contact with the physicians, if I need them. I know which care takers to communicate with so things are followed up correctly. Mom seems happy. Other than the food, she doesn't complain much. Also she is in memory care now. So they are more attentive to her needs. The regular assisted living did not have enough caretakers for the amount of residents. The facility could use a face lift but for the most part it's fine. Fresh paint. And clean. I'm not of the understanding of these exorbitant prices at any of these facilities, so it's hard for me to truly recommend.

This is very much strictly independent living. If someone needs a transitional place, this is not the place. The apartments are nice and they have washers and dryers in the units. We have had a couple of small issues that have not been fixed yet, but they are still new and getting up and running. I understand the food is very good. I have eaten here a few times and they have had no complaints. Overall I would recommend The Residences at Plainview for independent living.

Seemed pushy

The tour was nice and the community was very nice. This community was expensive. I wrote the cost and the service that was provided and I ranked all of the communities that I was interested in. It just is personally not my way to go. I had to find a middle ground to make the best living situation for my loved one.

Overall, the facility is nice, the staff are friendly and kind, the community is close to my house, and I believe the staff are really trying. Financially, it's the biggest bang for your buck compared to other places we looked at. The staff are very receptive but the follow through isn't always there. They need to be more proactive. They need better communication with the families, especially now during COVID. There is a shortage of staff on the weekends.