Cedarhurst Living LLC

I would recommend the community. The kindness of the compassion of all the staff stand out to me. It is a new and beautiful community. My loved one wears hearing aides and this is the biggest issue for my loved one here. The consistent process of maintenance of the hearing aides is a chronic issue. Some of this is due to COVID, and us being unaware of some new issues. I am recommending a change in process to asses hearing and ear health during the initial assessment at the community I would like to see the staff shave the woman's face like they do men's face. Clarification of communication between the three shifts would be helpful. They have a new Executive Director and recruiting a new Director of Nursing. Overall, I am happy with my loved one being here.

They are very professional, very clean, and any time I call they tell me to call anytime, that it's never a bother for them. They let me know if my loved one needs something. Communication is great. I don't think I would want any other place to be caring for my loved one. We're in the memory care portion of the community. The staff sends pictures to the family when our loved one is participating in activities, and we can comment on those pictures and ask questions. The staff make themselves very available to us. Every single one of the gals I've talked with has been great. I feel like the cost is worth it, and it's pretty reasonable comparing it with what other people tell me. It's been total peace of mind for me, and totally worth it.

This is a good place for your loved one. They are friendly, and they care for the residents. The food is good. They have a nurse practitioner as a doctor and didn't know about memory care. She wasn't willing to learn about treatment for Alzheimer's and dementia residents..

We chose Cedarhurst of Farmington because it was a new facility and it provided more of a resort feel rather than a nursing home or skilled nursing facility. The room sizes are good, my mom is in a 2 bedroom and it is perfect for her. The only downfall is that because it is new, there are not a whole lot of residents yet. The staff have been very accommodating and not only are they pet friendly facility, but they will walk them as well. They do also have trial rooms, so you can try out a room that is fully furnished for 30 days to see if it is the right fit.

Nice, almost new facility. The assisted living apartments were very warm and welcoming with adequate room for furniture. Common areas were well lit, open and airy with high ceilings. Multiple areas for visitors and seemed very open to accepting family and friends for visiting. The whole facility was very clean and smelled fresh. I liked it. The staff we encountered were friendly.

The staff members have been great, and the care services are excellent. They have done an outstanding job during the pandemic and quarantine residents and employees when appropriate. Our loved one would say the meals are a 6+, the quality is great and there is a wide variety of options to choose from. She is overall very impressed, and she is very satisfied with the amenities and quality of service she received. Our loved one has a nice size apartment with two bedrooms and two baths. We also get an email five days a week giving any updates regarding covid.

A very good tour with [name removed]. Very knowledgeable. A very nice place.

We chose Cedarhurst because they had the highest level of skilled nursing care and they seemed to be the best fit for her. Cedarhurst was a good in between of a smaller and bigger facility. Her room was adequate for her needs. Overall, they were good at communication. I always had someone I could contact who could help. I would recommend to others looking.

the staff at Cedarhurst of Farmington community are just absolutely amazing, and they have non stop around the clock care. Also the meals they serve are just like fine dining, and when they are able to have activities they are great.

This community has been excellent and the staff members are excellent as well. We have only had a positive experience with them. They have activities our loved one enjoys, everyone is very accommodating. We could not be happier. This community has been excellent, the staff members are excellent as well. We have only had positive experience with them. They have activities she enjoys, everyone is very accommodating. We could not be happier.

I am happy with placing my loved one here. I recommend you placing your loved ones here, as well. The staff are very friendly. The staff are available to answer my questions on my loved one, when needed. Off and on they will allow families come visit their resident with distance either on a patio or via a window.

The community was always clean and tidy in the hallways when I visited. I believe the community could have done a better job at cleaning my loved one's room, though. Due to certain medical conditions of your loved one, you may need to provide the items to the community. The other option they may offer is to charge you for these items. There is a doctor and PA that will come visit the community at least once a week. The nurse will call to let me know if anything changes with my loved one. The community will be having a bus to take the residents to see the Christmas lights, while social distancing.

I would recommend to others that this is a great place for their loved ones. The staff has been very helpful, and keep you updated with any changes in the community and your loved one. This is especially helpful during the pandemic. I feel my loved one has been effected hard with the lock down due to COVID. The Meriwether is doing a great job with the COVID restrictions.

The facility is always clean, and the staff is wonderful. I appreciate that they have not taken any chances with Covid, The communication is great they are quick to let us know if there are any issues. I would recommend this community to others.

In [date removed] I moved my 87-year-old mother and 63-year-old sister from Florida to The Waterford at Hidden Lake. My sister was severely handicapped and my mother was no longer able to arrange and give her the care and support she needed. I was extremely concerned about finding a facility that would be able to provide the wide range of care they would need. I visited a number of facilities but none of them were the right fit. When I visited Hidden Lake, it was a completely different feeling. The staff there was able to convince me my mother and sister were both welcome and they would be able to accommodate their needs. From the moment we moved them in I knew we had found the right place. The care giving staff was exceptional and the facility is beautiful. My mother who was scared to death about moving from her home to an assisted care facility kept saying, “I love it here”. My sister passed away 2 ½ years ago and my mom just over a month ago. They both had so many friends at Hidden Lake with an active social life. Finding Hidden Lake was truly a godsend and I will always be grateful to the caring and compassionate people there that cared for my mom and sister.

The community was wonderful! The cost of the community was reasonable all the care they would have been able to provide for my loved one. The community has WiFi access in the apartment for our loved one, items being delivered to my loved on'es room. They even had their own post office in the community.

Since the lock down we really haven't much interaction with the community, however we really liked the place. When we first went there they were extremely nice and everything looked great. they were very helpful with moving our loved one in. During this time we have had to rely heavily on the internet and telephone for communication and they have done a great job. They are also no longer Maple Wood they are now Cedar Hurst of Springfield.

This community has been a big blessing. The family loved this community for our loved one. From the minute my loved one moved in, they wanted to know about him and to help care for him further. I felt comfortable knowing my loved one was at High Plains. The other residents and staff made us and this community feel like a huge extended family. The community allowed him to go weekly on the rides as a navigator to help him be more happy at this community. I am so thankful and I love this community still.

We chose Cedarhurst of Bethalto because we knew someone who was there and it just seemed like the best value for the money and the care that they were going to be able to provide. The apartment sizes are wonderful. The food here was chef prepared, my mom always loved the soups and deserts the most. They really did the best that they could do with the pandemic, they only had 1 case of COVID that I heard of. The best part was the staff members, they were amazing and treated her like their own family. I would absolutely recommend.

This community staff is extremely caring, the admin staff works with the family and great us by name as you walk through the door, They know who you are. Memory care was exceptional and the ratio of staff to patients was also very good. The food is very good, with good variety. (restaurant style) They made an exception for the residents as they get to know them. The location of the facility was nice and quiet, and the encouraged family to come and spend time at the facility. They were very versatile and were able to help even if you just showed up The nursing staff has a physician and nurse practitioner on-call and is outstanding. they are very compassionate and are willing to help the family. I have already recommended this community to a friend.