Cascade Living Group

Whenever I have a problem or anything, I call and they are very quick to respond. The cleaning staff is constantly cleaning and keeping the community looking nice. The staff at Cascades of Bremerton is great with communicating back and forth with me over the phone about my parent's care. If they have any questions, they call and make sure I am looped in. They are always giving the residents options for entertainment. Even during the Covid-19 pandemic and ensuing community lock down, they make sure each resident gets time outside of their rooms, walking them individually through the community itself or through the grounds. They are doing a fantastic job!

Regency Grand is a great option for your relative. My dad chose the community because he wanted to stay in West Covina area and this community was near his home. The food was great. The communication was good. However, he isn't living there anymore.

Love this place! Taking my father to lunch on Wednesday and we are very impressed with facility and staff !!!!!!!

really liked this place

My mom entered the Memory Care unit in July 2019. The facility is nice, the staff is very attentive. My mom loves the access to the outdoor patio and the resident cat that walks around. There is also a bird cage in the hall that brings my mom joy. It was a very difficult decision to place my mom once we came to terms with her inability to live at home.... we looked at many places but knew immediately that the Regency felt the best for her. The location works well for family to visit my mom. ?? PS- I gave 4 stars for care because my moms glasses have gone missing but they were found in a few days.

great people, nice facilities, a lot of finely implemented details (hand rails along wall, easy to navigate building), food smelled amazing.

My Mom really likes it there & the staff is very friendly.

[Name removed] is amazing and I believe this to be the perfect place for our parents to retire. Can’t wait for them to settle in here in the next few weeks.

My dad lives here and loves the community. There are plentiful activities and someone is always there when he needs assistance. The memory care is attentive and loving. I cherish the days I visit and rest assured knowing that my dad is taken care of.

Love it. Very clean and nice.

I would highly recommend the Royalton.I am here at least once a week and there are many weeks I am there more often. I also have another family member that comes at least once a week to have dinner with my aunt. The Staff: All of the staff at the Royalton have been very nice and helpful, they really make feel as though they care. For example the lady who does the billing one day I was there and she had stepped out of her office to give a paper to the guy at the desk and a resident came along who was having an issue she couldn't find the event that was in the library the lady was very kind and offered to take her to the library. This lady's job is billing but that didn't matter she was there for the resident. I have witnessed things like this from several different staff members like [name removed] guy at the front desk,one day I was there signing in and the phones were ringing off the hook the front desk was very busy and here came a resident who was distressed because she needed to reach her son even though [name removed] was busy at the front desk he was still very kind and patient with her and reassured her and told her he would help her to get ahold of her son. [Name removed] who's there to show you the place and to help find people to move into the apartments. I even mentioned to another family member will [name removed] be as nice and helpful after we've signed on the dotted line? She was there after we moved in helping us solve our emotional issues we were dealing with, and there were numerous occasions where I would see her helping the residence with different things in a kind respectful way. Caregivers: All the caregivers have been kind and easy to work with my Aunt seem to like them. [removed] Royalton is also clean I visited 4 different assisted living places before choosing this one. One of the things that struck me was how clean it was the gal who cleans the apartments does a really good job of trying to get everything clean and she is also very friendly and will help the resident if needed I do appreciate all that she does. Activities: We have been at the Royalton for 5 months the activities director is great. My great-aunt who is the one who lives in the Royalton feels like she is her friend she comes and gets her to go to activities. She does a lot of activities with the residence when I was looking for an assisted living I actually did not think that my great-aunt would attend any activities so that was not even something on my list that I was looking at but [name removed] has done a great job of getting my aunt out and engaging her in the activities. My aunt really looks forward to it and enjoy all of them now . She is doing a great job. Food: The food at the Royalton is good portion sizes very appropriate. The cook has meetings where they take suggestions and they try to cook food that people will enjoy it smells good and everything looks good. I personally have not tasted a lot of the food as I am gluten free but I have seen several meals there sitting with my great-aunt and I am pleased with the portion and the balance and size. Medication: when we moved into the Royalton we had a lot of issues with medication and they have made a huge effort to try to resolve all of the issues, part of our issues had absolutely nothing to do with the Royalton themselves but part of the issues had to do with follow through. They've hired a new gal who is trying her best to ensure that there is better follow through she is there working hard and I see her working long hours, so I really do feel as though when I brought her a problem she tries her best to to solve it, and really that is all I can ask for. I'm very glad that I chose the Royalton for my great-aunt. I would not say that the Royalton is perfect but I would say that when there is an issue they do try to resolve it. They really are trying to provide a good living environment with caring people.

Loved the place. It looks secured and clean. The staff are friendly and hands on for the residence. This one is in the running if I were to place him.

We have been very satisfied with the Ashley Gardens Memory Care Facility, a part of the Cascade Living Group. We chose the building that houses only women, and Mom feels very comfortable in this setting. The staff and nurses are pleasant, well-trained, and knowledgeable. They have even taught us how to best communicate with Mom so that we all have a nice visit. There is an enrichment and activities program that Mom loves and is thriving as a result! She loves to sing along with the music and enjoys doing the art projects. She says she isn’t bored, lonely, or tired, and that there is always something to do. She also tells us the food is good and satisfying. We live close by, so we drop in whenever, and often, and are quite comfortable hanging out with mom. We sleep well at night knowing that she is safe. We are so glad that we chose Ashley Gardens at the Cascade Living Group.

Love the Grand .is Beautifull .very Clean and Excelent Service .very Friendly Atmosphere.Good Food too.

Royalton Place is a great place everyone works together and communicates the building is beautiful and so welcoming the food is also great if you really want good care for your family this is the place they have assisted living and memory care i can never ask for a better place

I go by Sierra Del Sol on a regular basis, and each and every time I come the staff is friendly, the place is clean, and the food is good. I would highly recommend Sierra Del Sol to anyone that needs a place for their loved one!

I go by Sierra Del Sol on a regular basis, and each and every time I come the staff is friendly, the place is clean, and the food is good. I would recommend Sierra Del Sol to anyone who is looking for a home for their loved one.

This is a very caring place for my parents. Everyone is very helpful. They made my parents feel special. I highly recommend The Waterford Grand.

This community is beautiful and the food is inviting and delicious. We had lunch and were given the options the residents have for the meal. [Name removed] was cheerful, fun and very knowledgeable. However, this is not an Assisted Living community. We really enjoyed the tour.

Quiet lots of things for mom to do - liked the grounds and the people.