CareOne Management

My mother moved into this community in May of this year. She has adjusted wonderfully the communication has been great. The administrator [Name removed] is always available which means so much to us!

My wife moved into this facility and it has been god sent. She has early onset dementia and I could not keep her at home. It eases my mind she is safe and well taken care of there at CareOne. The staff has been so kind and amazing with us and her.

My mother moved in in May, and it has been a pleasant, very attentive staff and the move in process was great with [name removed]. Would highly recommend, my mother has found a second family with CareOne!

My father moved in after being at the rehab, we love the community! The renovated room is perfect, my Dad is so happy and loves the staff and residents. He is a social butterfly again!

Whitney Place is ABSOLUTELY beautiful. I cannot say enough good things about this place. The staff is MARVELOUS !!

[Name removed] was an excellent host; we appreciated the information he shared and the time he spent with us. Harmony is an 11 year old facility that is clearly well maintained. Harmony is the only memory care facility that separates residents into neighborhoods based on cognitive ability. This is done to provide the residents with a calm experience in daily life. Harmony is also a facility that can provide limited nursing care due to its association with CareOne. The caregiver to resident ratio is good, food is farm to table, the activities list is quite varied, and the other amenities seem quite good. My father spent the last months of his life here and we felt his care was excellent.

[Name removed] was an excellent host; we appreciated the information she shared and the time she spent with us. Symphony is a brand new facility (currently 9 mo old). The building is very attractive, resident rooms are spacious, the ratio of caregivers to residents it good, the list of activities is varied, the food ir given high marks, and the other amenities seem very good. My brother has a friend whose wheelchair bound father is very happy here.

I recently had my family member stay at Harmony for a Respite stay and the staff made us feel welcome and part of the family from the first day. The apartments are beautiful and the programs and food were exceptional. We may have only stayed for a few weeks but from our experience we will be back.

I am very pleased with this home.

Since our move here in September we have been very happy. The people have been wonderful!

I have no complaints

An excellent community - A++ with no reservations. Staff is outstanding everyone here goes out of their way to please its residents. I couldn't have a better place to live and overall EXCELLENT

As in every household, some nights the good is better than others but the staff does a great job - service with a smile. The aides (generally speaking) are most helpful and extremely pleasant. A lot of new faces in the aide department!

Everything is great

I love this place. The staff is very friendly, caring and personable. My mother in law has been having a wonderful time. Staff does a great job honoring and celebrating all the religious holidays.

The staff is good. The food is good. The building is good. The residents are very friendly.

The management is very responsive to the needs and "would like to haves" of the residents. For example - after a conversation with the recreation director I mentioned my birthday was coming up and I would really like to see the TV production of "Madama Butterfly". Lo and behold! I learned this Wednesday it will be shown on the large screen. The management surprised me by picking up the bill when some groups go to a restaurant to eat. It was expensive. Health needs are met and everybody is friendly!

This is a excellent community. I was very impressed with everything and [name removed] was very helpful in explaining everything regarding the community. Affordability maybe an issue but I am sure anyone would be happy being here.

When we needed the perfect most special place for my mother and father we found Harmony Village on Paramus. The staff was so warm, welcoming and kind in every way. Everyone there was supportive and made the whole transition process so much easier on our family. Harmony Village has enough love, kindness and respect for all of their residents. They were able to handle the different needs that my Mom and Dad have. Throughout the day, my parents are involved in activities and are enjoying the company of others. Most importantly, they are together and safe, secure and cared for in every way while still enjoying the company of friends and family that frequently visit. Harmony Village is a special place for care giving.

Harmony lodge - memory care unit -is very very clean. The residents are all kept very clean and are well cared for physically. The meals ( what I have seen - usually lunch) are quite good. The Harmony Lodge is comparable in price to another local memory care where my family member had previously stayed. I find the staff to be very friendly and helpful; the nursing staff & aides are friendly and are well trained to deal with dementia patients. The activities are quite good also and varied. The residents really enjoy the outside entertainers and art person who do come into harmony. I gave the activity section a four star only for these two reasons. The activity people are wonderful and really deserve 5 stars. The reason for the 4 stars is more regarding Care One policy for Harmony Lodge in two activity areas. 1. Harmony residents hardly ever are able to go out to see the outside entertainment that is offered in the Care One main activity room. 2. My hope is that Care one will purchase their own small bus with a lift ( which was mentioned to me months ago) to take out unit B and unit C Harmony residents much more often. Right now Harmony residents like mine are only able to go out on an excursion once or maybe twice a year which is pretty sad. I try to take my family member out myself for a ride or lunch every few weeks but it is quite difficult as they are wheelchair bound. Most other local care places have their own bus and take 8 or 10 members out with activity person & an aide once or even twice a week or more for at least an hour ride. The rehab in personnel Harmony are also wonderful: five star but there was no section to evaluate this. So far I am very satisfied with Harmony Lodge rooms, care & staff. My only wish would be for just a little quicker food service to residents . I realize that the aides all work very hard and have to wait for delivery of the food to Harmony plus they also must clear all tables before serving dessert. Many times some residents get impatient waiting for their meals and the dessert. Possibly using the tv with a short video or a cartoon might help ( just an idea).. or something to entertain them while they are waiting??? Otherwise I have no complaints at all about the Harmony staff or unit care.