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8.2
Review Score
2080 South Telegraph Road, Bloomfield, MI 48302
It’s the best. If you are looking in the Bloomfield Birmingham area you won’t be disappointed. Great team and wonderful building. Great activity director! The food is good and we come and eat with dad often
At The Bradford Senior Living, you or your loved one can look forward to finding a welcoming community, from our homelike exterior architecture to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping. With a wide range of amenities and...
3660 Greentree Ave SW, Canton, OH 44706
I think staff is very friendly and accommodating and caring. Caring for my mother was challenging in the 14 weeks she spent at The Gables before passing. We were able to make the most of our time with her...
The Gables of Canton is deeply committed to fostering growth and innovation in senior living. Our senior living communities promote wellness and provide a safer, more enjoyable social home with full- service amenities. It is our mission to meet the physical, social, and emotional needs of...
2618 E Market St, York, PA 17402
5 on all the staff are friendly and if a patient falls or is having a bad day they get hugs and kisses and they are well fast.
Autumn House East and Autumn House West offer three levels of care based on your individually assessed needs, including assistance with daily care, housekeeping and medication administration. As your needs change, we can modify the level of assistance by providing onsite special needs management,...
2901 Harrisburg Pike, Landisville, PA 17538
Great faclilty. [name removed]the manager was great to work with from the start. Explained everything in great detail. Is very patient with finances. Staff takes great care of my parents. Place is very...
For those who need assistance with day-to-day tasks, or want someone close by 24 hours per day, Oak Leaf Manor is an ideal, less costly healthcare choice for personal care needs. Assistance and security are provided by trained, caring staff who take pride in delivering outstanding personal care...
2115 84th St SW, Byron Center, MI 49315
Very helpful and polite administrative staff. Room size is very adequate, don't know much about activities, my mother doesn't participate in many of them.
Byron Manor is a comfortable and secure residential community offering a professional, friendly team and multiple levels of care. With personalized living spaces, comfortable gardens, and nutritious meals provided every day, your loved one can thrive and enjoy the safety of 24-hour assistance as...
6257 Telegraph Rd, Bloomfield Hills, MI 48301
I lived at Autumn House roughly 3 months. The staff were extremely friendly and helpful. They actually nursed me back to good health which allowed me to move back home. When I decide to move again I will...
Autumn House of Bloomfield is an independent and assisted living community in the heart of Bloomfield Hills, Michigan. The beauty, serenity and safety of our property is a welcome respite from the hustle and bustle of an active part of Bloomfield filled with popular restaurants, boutiques,...
6117 Charlevoix Woods Ct SE, Grand Rapids, MI 49546
Being an assisted living facility, it doesn't totally meet my mother's needs because of her dementia and higher need for medical care. But she cannot afford a memory care facility. Hospice is helping with...
At Valley Pines Senior Living, we’re dedicated to helping our residents transition smoothly into the next phase of their lives. There’s excitement and discovery to be found at every stage of life, and we want to help you or your loved one live life to the fullest without having to deal with many...
2101 Wabank Rd, Millersville, PA 17551
I hear the complaints of experienced workers complaining how there is little or no training for the new people. [name removed] and I have experienced this to our annoyance, too. Sometimes, there is no...
For those who need assistance with day-to-day tasks, or want someone close by 24 hours per day, Oak Leaf Manor is an ideal, less costly healthcare choice for personal care needs. Assistance and security are provided by trained, caring staff who take pride in delivering outstanding personal care...
1660 Park Ave, Quakertown, PA 18951
One of the things it is close to my Dr. offices and St Luke's for my treatments. Both of our primary doctors come here. There is good nursing staff also. We have a large room for 2 wood floor and...
1055 Forest Hill Ave SE, Grand Rapids, MI 49546
I would rate "5" on every single category. From the very first contact from [name removed] in December, to every time I've gone (I live out of state), each of the staff has gone above and beyond. My...
The Heather Hills community is the best in Michigan! Situated on 20 beautifully landscaped acres, you'll enjoy the elegance, warmth and security of a family-owned retirement community. We offer fine dining, social events, billiard rooms and more. Village care is our in-home health care agency who...
2725 Four Mile Dr, Montoursville, PA 17754
Our experience with Hillside Senior Living has been nothing short of exceptional. From the leadership team to the daily caregivers, the staff is not only incredibly helpful but also deeply knowledgeable....
Hillside Senior Living provides senior living with services adapted to individual lifestyles and personal requirements. Residents enjoy privacy and comfort in a friendly, family-like setting, along with companionship and enriching group activities, including exercise classes, bingo games, card...
135 Vermont Drive, Kulpmont, PA 17834
All the staff have been there for any questions or issue I have or my brother has had. Staff are visible and make themselves available every time I'm there. They approach me with any new issues with my...
Retirement should be about finding new interests and actively engaging in life, but it is also a time to sit back and reflect on life and to rest and relax. Serenity Gardens is a senior living community in the small town of Kulpmont, Pennsylvania offers residents a chance to find themselves in...
2045 Franks Pkwy, Uniontown, OH 44685
The price is very competitive for comparable facilities in our area. And, overall, we are happy with the care our Mom is receiving. She's safe, getting the medical attention she needs, and is doing much...
The Gables of Green has been recognized by the state of Ohio, for having a Covid free environment. Here at the Gables, we offer a complete range of assisted living options, including studio floor plans, one bedroom, and two bedrooms units. For the last four years, all of our assisted living...
4352 Breton Rd SE, Kentwood, MI 49512
I am very pleased with the care at Care Cardinal. Their staff has been very supporrtive and goes above and beyond for the care of my mother.
Walnut Ridge's longstanding mission is to transform the way society thinks about aging and senior living. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life and we hope you’ll let us join you on your journey.With a variety...
9 Justin Dr, Danville, PA 17821
I would rate the above 5. The staff is wonderful but my Dad is not happy there and we are in the process of moving him to Celebration Villa in Lewisburg.
At Vintage Knolls Senior Living in Danville, your loved one can look forward to becoming part of a welcoming Personal Care community supported by a dedicated staff eager to meet their needs. With a variety of amenities and activities, spacious accommodations, and a calm atmosphere, residents will...
914 W Market St, York, PA 17401
Recommend using a doctor that is able to take care of all medical needs and comes to the "home". Especially if staff is administering insulin or other special needs. Staff needs training on insulin...
Autumn House East and Autumn House West offer three levels of care based on your individually assessed needs, including assistance with daily care, housekeeping and medication administration. As your needs change, we can modify the level of assistance by providing onsite special needs management,...
131 Moss Rd, Westerville, OH 43082
What we like the most about The Gables of Westerville are the people and how much they care for our loved ones. We are super happy with this community!
At The Gables of Westerville, it is our mission to provide a culture of compassion and excellence for our residents and associates – fulfilling our promise to develop a community where people matter most. Located on the border of both Franklin and Delaware county close to St. Paul Catholic...
2689 Vulcan Street, Norton Shores, MI 49444
Harbor Homes is an elegant and spacious senior living community conveniently located in charming Norton Shores, MI. Serving the greater Muskegon, MI area and within easy reach of the remarkable beauty of Lakes Michigan and Muskegon, we provide a new and upscale approach to senior living. Here,...
2600 Waldon Woods Dr, Wyoming, MI 49509
The rooms and overall layout of the community is good, and due to COVID the activities have been effected. The food is healthy and reasonable. I would recommend this community to a family or friend.
Wyoming Woods offers a warm and supportive assisted living community for you or your loved one to enter this next chapter. We know that change, at any level, can be hard. We’re here to make it as easy as possible. With our incredible medical team, chefs, and care team, we’re ready to convince you...
4354 Mount Hope Rd, Williamsburg, MI 49690
Autumn House of Williamsburg is a unique community of independent apartments, nestled on ten private acres of beautiful woodlands. The physical environment provides beauty, privacy and gracious living.Visit us today for a tour!
Review Score
572 reviewsOut of 10
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A Place for Mom has scored Cardinal Senior Living with 8.2 out of 10 using our proprietary review score based on 138 reviews in the last 2 years. Over all time, Cardinal Senior Living has 572 reviews with an average "overall experience" of 4.1 out of 5.
The communication is horrible with the manager. Food is all frozen crap, meat is often tough my dad can't chew it. One night I saw what they brought to his room and it was a small dinner roll, small canned fruit cup and about 1 cup of some type of casserole. My dad is 270 lbs. That wouldn't be enough for him. His room isn't the cleanest. Brought back his laundry all in a heap to someone who is in assisted living.
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Byron Manor in Byron Center, MI
4.2
(10 reviews)
My father resided at Heather Hills for approximately two years until his passing on November 24. While he found comfort in the meals and safety measures, our family encountered distressing lapses in the promised level of care, leading to significant health consequences. Regrettably, my father's well-being was compromised when he was found lying in bed, surrounded by his own waste, more than once. This neglectful situation likely contributed to a severe UTI and subsequent infection, ultimately leading to his untimely death. We express our deep concern about the lapses in care, and we hope this feedback prompts essential improvements within the facility. While we paid my father's final bill, we cannot endorse Heather Hills due to the grave consequences our family experienced. It is our sincere wish that sharing our experience leads to necessary changes and prevents others from facing similar hardships in the future.
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The Village of Heather Hills in Grand Rapids, MI
4.1
(35 reviews)
The management is very difficult to deal with. They never get back to you! They always have a turnover in staff. I wish we had taken him to other places to visit but sadly we didn't . Food not great at all. Very institutionalized. He has been enjoying some of the activities. They do try to plug him in.
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Byron Manor in Byron Center, MI
4.2
(10 reviews)
1. Overall experience was a 2. They were constantly understaffed and my mother was ignored most of the day. There was poor communication between the shifts. the cleanliness was good. One staff member (RN) was very friendly. Others didn't speak to me at all. They also didn't engage any residents at all unless it was to deliver food from the kitchen to the table. Quality of care was not what I had hoped for. I was desperate for a short term placement for my mother so I had no choice but I wouldn't leave her there again for long term care. Meals were fine. Weekly events were fine but daily activities were non existent. My mother just sat there with nothing to do. Value for the cost was not acceptable. The cost of dementia care is high for a reason. It's exhausting work. However, for the money that was paid, I expected more attention would be paid to the residents. I was grateful for the last minute ability to place her there but greatly disappointed in the service provided. I am extremely grateful for A Place for Mom for helping me find a residence at Oak Leaf Manor for my mother in such an emergency situation.
Oak Leaf Manor North in Landisville, PA
4.1
(25 reviews)
The exec director was full of excuses and blaming our Gov for his inability to attract and keep good staff. He thinks covid is a hoax spewing delusional rhetoric in our newsletter. I hope the new owners care about us and leave their political agenda behind. I don’t like being used as a pawn for marketing. I would rather have my privacy. If I can’t smoke the exec director shouldn’t be able to either!! Nice places right around the corner from here.
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The Village of Heather Hills in Grand Rapids, MI
4.1
(35 reviews)
People are friendly.
4
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Franklin Court in Quakertown, PA
4.5
(58 reviews)
Poor management. High staff turnover. Unable to properly staff. Ask why there are 25 vacant units. There is new entrance and dining area but the halls are dark, with stained carpets & dry wall buckets for roof leaks. Unit carpet is worn out and cheap. Don’t do laundry weekly. Washers & dryers are old and dirty. Mice and ants are rampant. Carports are collapsing with gutters hanging, full of bird nests and poo. Elevators don’t work. The food is bland, not fresh, cold, overcooked, like rubber. Village Care doctor, Nurse Director and assistant are constantly leaving. Meds aren’t given on time and lost. Staff doesn’t respond to call buttons or answer phone. On the weekends & evenings no management is around; it’s obvious there’s nobody in charge. During covid management & staff didn’t wear masks yet required it of visitors. The staff were often exposed residents to COVID. We tried to get these issues addressed by the Director, but were repeatedly lied to and given excuses.
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The Village of Heather Hills in Grand Rapids, MI
4.1
(35 reviews)
Do not place your loved one here, they will not be properly cared for here. There was a lot of medication issues including lack of the medication that my loved one was to receive, and my loved one didn't receive them. The community's source didn't have it and there were days, my loved one didn't receive the medication. There was lack of communication with the family to notify us of this challenge. There was a lack of transparency by the community as well. The laundry was not getting done regularly in a timely manner. Due to the laundry not getting done in a timely manner, my loved one sat in soiled pants for about a week. There was no linen changes for a month. These items were to be included in the monthly fee the family was paying. There was no follow up on medical care. These requests were made by the family through the family requests. It was a horrible experience for my loved one and the family. We would make the community aware, and they would promise to look into it or follow up on it. However, there was no follow up by the community to the family. There was a nurse change during my loved one being here. The new nurse stated they were made aware of the issues in the community. The new nurse attempted to provide course correction and give proper care, by the time this was being implemented the family decided to move our loved one out of the community.
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The Bradford Senior Living in Bloomfield, MI
4.5
(53 reviews)
Absolutely don't go there. Great first impression that is not a reality.
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Autumn House West in York, PA
3.8
(48 reviews)
The marketing director is young , so a tried to overlook some of her comments. even With an appointment for our tour she showed us a room with excrement in the toilet and a dirty old toilet that had been removed sitting in the middle of the room. Nope not the place for my Mom.
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Autumn House West in York, PA
3.8
(48 reviews)
My sister has been in this facility for one year. The staff give excellent care. I rated the facility a 2 because of the awful food. The residents have complained for months to no avail. Food is cold, overcooked, chicken last week was burned on the outside & raw inside and baked potato cold. Soup is cold. It is a shame that this facility cannot hire a chef that knows how to cook. What a waste of food that is thrown away.
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The Gables of Canton in Canton, OH
4.4
(35 reviews)
When you feel the need to remove a loved one from a facility then you know things are bad. Despite the numerous discussions and concerns that have been brought forth things are slowly starting to change for how long hopefully permanently but who knows. There is poor communication between staff issues with medication. We no longer feel that it is in the best interest to keep our loved one there so we are taking them out.
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Valley Pines in Grand Rapids, MI
3.5
(30 reviews)
This community is not making us happy at this time. We have had to talk to staff about a few small things, but they do seem to cancel often to bring things to their attention. My father is not pleased with the memu. My father was not able to see a nurse when he was ill. The staff are very nice, but have a hard time with follow up on issues that need to be brought to their attention. At this time I could only suggest that families take a tour of this community for the care of a family member
5
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Wyoming Woods in Wyoming, MI
4.1
(39 reviews)
The Autumn House East staff do not communicate with the family when needed in cases such as a fall or any bumps or bruises. When we visit no one seems to go in and check on her. They do offer many activities. My mom has no complaints about the food and eats well.
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Autumn House East in York, PA
4.2
(73 reviews)
Before we even moved my mom in they said they would have the room cleaned and cupboard moved, they did not do it so we had to move her in to a dirty room. My mom has been there for a little over a week now, her room still has not been cleaned. I was sitting there visiting one night and they forgot to bring her supper and when I went to them and asked where her supper was, all they did is apologize for not feeding her and never once asked what they can get her to eat. And there was one night she asked the caregiver for a pain pill and the nurse never brought it to her. Starting to get a little concerned about this place and it has only been a week.
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Wyoming Woods in Wyoming, MI
4.1
(39 reviews)
TERRIBLE
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Wyoming Woods in Wyoming, MI
4.1
(39 reviews)
I wouldn't have my mother here, the AC is in the hallways but not the rooms. The people that live there, ya, they do get cold but what about when the weather changes? The dining room is a nightmare, if you have any sense of style. Its the gaudiest red carpet you've ever seen in your life and it has an antique-y pattern , its a big big room with a whole bunch of these tables in it, they bring everybody in, no matter how your care needs are so you had a lot of people who needed a lot of help with people that didnt and it was just distracting for the peopel who didn't need help. They don't enjoy eating in that room and I don't blame them. Then in the halllways there are people sitting out there that don't really seem to know what's going on, which is fine, but they should have certain hallways for certain needs patients so that you can communicate with like people and communicate on the same level.
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The Village of Heather Hills in Grand Rapids, MI
4.1
(35 reviews)
I was very impressed by the beauty and the friendly atmosphere at first. My loved one was there and, while many of the staff were very friendly and helpful, there is one aide-[name removed]-that is allergic to work. I would walk in to visit my mom and my mom would tell me that she had been waiting to get help to the bathroom over 45 minutes (time and time again)! That aide would sit at the desk or eating or hiding in the nurses station or no where in sight when she was working my mother's section. I complained to the person they told me to go to which was the care coordinator, but to no avail. One of the aides told me she was disgusted with them and was turning in her notice and she was one of the hardworking aides! My mother has passed, but I went in to visit another resident recently and was shocked to find out that those two were still there. I am very disappointed and truly wish that the upper management will eliminate these aides from the building. I regret not going to the higher ups as I feared retaliation. I feel that I have to make this right now and know that the needs of others in the community are being properly cared for.
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1.5
Gables of Green in Uniontown, OH
4.0
(36 reviews)
I am over there a lot to help mom with personal things cause they don't have the help to do it. Always problems with her medicine. They have high turn over of help. Since mom has been there went through so many nurses and med techs. Some residents really need bathing between body odor, the urine smell is bad. It's really sad. Some of the help are not friendly and just are there for a paycheck. You can tell don't even talk to the residents it's like they have blinders on. I don't like being disrespected from there help.
2.5
1.5
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Autumn House West in York, PA
3.8
(48 reviews)
My family member was there less than a month. The care was terrible. The aides rarely interacted with the residents. My family member was over medicated with inappropriate drugs. The facility is beautiful but not a good layout for memory care residents. I strongly do not recommend this Memory Care facility.
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The Gables of Westerville in Westerville, OH
4.3
(16 reviews)
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