CarDon and Associates

I went there to visit a family member. The staff ignores the residents, especially the nurses. Residents just sitting in halls ignored. You can hear people asking for help. Meal came very late and with no silverware. Family member begs to be taken somewhere else, said state is always there because of problems. I am looking for something better.

My mom passed away there after only being there a few hours. I never did meet the doctor in charge, if there was one. The nurse on duty said she did not know my mom was so ill or much about her. How could she not know? The place should be shut down.

Terrible experience there. Not enough staff to care for your parent. A woman across the hall from my parent yelled for help for 15 min before someone came. Best tp stay away from here.

Understaffed as well as uniformed staff, whose fault that is I cannot say. My loved one did not survive there for very long. My questions were not sufficiently answered surrounding the passing. Definitely DO NOT recommend this place.

Surprisingly less than stellar care. Numerous miscommunications and inefficient scheduling for specialists and therapy.

I am pleased to see this allows me to rate this facility less than one star. Avoid choosing this facility if you really care for your loved one. I live at Carmel Health and Living, and I could tell stories that would raise the hair on your neck. The food is terrible, they are insufficiently staffed, and management doesn't care. I contracted MRSA here, and they gave me antibiotics for one month and never tested me again. They told me everyone in nursing homes and hospitals have MRSA. They don't care about their residents or their families coming in contact with this virus. My brother won't set foot in here to visit me because of the facilities attitude toward MRSA. They accept it as normal. I wonder how the CDC feels about this attitude. Put your loved ones in any facility but a Cardon home.

Our Mom was there less than 2 days before we moved her. In that short time, she had 2 -3 falls, was found in feces and urine. When we received the call after the first night there that she had fallen, the nurse was laughing. This facility has new ownership. Everything is different. Watch out for your loved one

Do not place your loved one here. The old reviews for this facility are very misleading. The property has been purchased by a new management company and is not the same. The level of care for a patient that has any kind of extra care is extremely lacking. You, or someone else will need to "babysit" the staff to ensure medications are given in a timely manner and basic needs (such as changing clothes and bathing) are met. From what I have been told, this was once a 5-star facility, however it is no longer close. If you have a loved one that needs minimal supervision, maybe this would be an ideal option, however we have not been impressed and will find another facility for our mom as soon as possible.

It’s really sad that when I come visit my mother, her room is always dirty!!! Housekeeping terrible!!! Some of the staff show no sense of urgency!!! My mom is on peritoneal dialysis and her room should be sterilized and it’s always dirty!!! I have to always request housekeeping to reclean her room!!! The floor is always dirty!!! Some of the staff is nice and some are rude!!! I’m in the process of moving my mom to another facility that’s cleaner with nice and pleasant staff!!! How do a nursing facility lets housekeeping leaves at 3pm?? [name removed] daughter [name removed]

Father sent from hospital to complete rehab at this facility. He had worked up to getting out of bed and walking with a walker, and not assistance, at the hospital. PT at the facility dehabilitated him by keeping him from using a walker for a full week there, even after family insisted that he was able to. We took him out of there to rehab at home. As they were not getting the job done there.

The worst care staff stood around and talked all the time what colors were going off ministration did not care the worst care of everything

I usually go to visit my family member who just got moved to the south wing ,Every day I go I see the same employees running up and down the halls while majority of the nurse sit on their butts at the nurse station . Usually there is only 2 aide taking care of 40 something people .Dinner is suppose to start at 5:30 and we had to sit and wait for 45 minutes for them to start serving food and even when they started that no one still didn't have any drinks .It's not just one or two days it's every day I go .The dietary staff sit and wait until the nurse aides come in and help. I even talked with a few family members of other residents and found out they helped pass drinks in the dining room on a few occasion because they felt bad . Pendleton is close and easy for our family to get there but we are looking for other places .I heard a few nurses talking about bed bugs if so I believe they should notify family immediately instead of keeping it a secret .I don't believe my family member or anyone else's is getting the care they truly deserve and I'm not sure the management of the building cares either .

my mother went after surgery for rehab, by the time she went from there to the ER the docs didn't know if she would live overnight. She got a UTI bed sores cellulitis and pneumonia while staying at Belle Trace for only a couple weeks. She had a previous stay there with no problems. After this I would not send anyone to stay there for anything.