Calson Management

They are currently doing some upgrading and remodeling so you will have to look beyond that right now. They were the best price for what they had to offer. We went to visit it after A Place for Mom recommended it and we liked it. It was within out budget and was a smaller community. With it being smaller it provides a more home like feeling and does not feel overwhelming for our loved one. We are very pleased with them and would recommend them to anyone.

Ailey and staff very nice but was a little disapointed in the layout of semiprivate room. They also will be doing a major remodel/renovation this spring and didn't want mom to have to deal with all the odors,noise etc. Also smelled like urine but I am sure that would have been remedied with the updating. (new carpet)

Good amount of space and willing to accommodate. Old bldg that didn't smell very good. Kosher food may be a problem. Seemed negotiable on price.

Nice, small, intimate. Privately owned. Location is good, but not walkable. They have Mah jongg!

Dark wood interiors - good familiar location. Rooms not configured well.

There were smells in the hall and it was just not that nice. The staff seemed very nice. We had dinner there. It was full kosher but it was quite tasty. My issue was, where do you go? It's just in a residential neighborhood so there wouldn't be anything around for my friend to walk to and do. Also, the smells in the hall were pretty strong.

I do like the community but there are things that we don't like about it. They told us they have a driver and transportation but they are funny about it. It is difficult to get them; you have to setup the right time and location ahead of time. Just seems like they make it hard to use. The food could also be better, it is a little bland and they could use more of a variation.

When we left they had activities person leave. Planned movies across the hall from my dad room never happened. My sister had to ask and after living there 4 months they figured how to operate movie so he finally see a movie. Assisted living was not something he could adjust to. My dad was there a total of 8 months. He grew tired of things that bugged him after a time. Menus not posted ahead of time. He got that weekly which made him happy. Excursions to casinos happened right before he left. He wished it could have been earlier. The place was nice just not what he wanted.

For us, there were certain individuals in the community that were especially inclusive and welcoming. My mother is Chinese and the Chinese community there made her feel more welcome.

My dad wanted to see a movie in their state of the art home theater. I think it was the first time it was used. They had no idea how to operate sound or lighting had to keep door open. They were not advertising activities properly. Now they are posted daily. As the items frequently change. Due to lack of participation from residents. I do expect things to change but wonder why you have to complain to get improvement.

I wish I could rate this higher as Lake Park used to be a fuller service facility and is now just feels like a Room & Board facility. I get that it needed some updating under the new mgmt, but it feels rather cheap. We picked it because it was affordable and could improve the social interaction over the isolation of living alone.

I would tell others to make more than 1 visit, come during a meal time. Called late evening and no one to answer phone. Some staff said short handed, management said they were fully staffed. Just something a little off putting to us. Couldn't put our finger on it. Don't think it is bad just didn't work for us.

Lots of remodeling going on. Nice apartments.

My mother in law is no longer at The Lodge. It did not work out for her. There was inadequate staffing for her needs. It is fine for people who are independent though.

The facility is beautiful but staff rude and dismissive to my parents. Food was ok, but they regularly ran out of even basics. The care is very substandard. When my mom was vomiting and unable to take her medication, no one followed up on how she was doing or what they could do to help. They just left us a phone message that “Your mom refused her medication.” A very upsetting and demoralizing experience for my parents. They moved after less than two months. No one at The Lodge asked why.

We moved my parent into The Lodge at Glen Cove and were promised services that are not delivered. They are severely understaffed and the turnover rate is high among employees. The Dining Room continually does not have the food in the kitchen that is listed on the menu. There are problems with activities listed that are cancelled. The maintenance has been a continual problem and again there is no one to fix no hot water in the kitchen. The transportation as promised to appointments does not happen. I have to grocery shop to augment the food that they are not receiving. What happened to the promises that have Not materialized!!!

My mother has been at cornerstone for sometime & has gotten to know each of the caregivers on a deeper level. These caregivers are UNDERPAID for all the work they put into this company which would explain the mediocre care they provide to their residents. I hope they one day get the pay they deserve it explains why they can never keep staff.

I moved my mom to Silver Oaks to have her closer to me, expecting the same high-quality care she had previously received for four years. However, my experience has been deeply disappointing. During her stay, she suffered multiple serious UTIs, had recurring unexplained bruises, contracted COVID-19 twice, and experienced several bouts of the flu, all of which contributed to a decline in her health. These issues led to complaints from the staff about her behavior. Tragically, a severe UTI hospitalized her, filled with extensive bacteria, which doctors attributed to poor hygiene practices at Silver Oaks. She never returned to the facility.

Since the trinity didn't test [name removed] when he had symptoms of covid he wasn't given any medication to treat it. They eventually did test him but not till 2 weeks later. By then the results were negative. So with getting no care/ medication for covid [name removed] passed away. Prior to leaving the Trinity I took [name removed] to the doctor they did blood work and his sodium levels were so low because of the covid that they had to give him sodium pills. He also had pneumonia at that time. He continued to have respiratory issues. But because of the lack of treatment at the time he had covid he was not able to recover fully and passed away. This place needs to lose their license. On one of my visits his roommate was in the TV room crawling around on the floor with just a diaper on. The staff was standing 20 ft away doing nothing about it. I was there for about 45 minutes and they never did attempt to put clothes on him. Like I already said this place needs to be shut down. It's absolutely terrible their lack of care. According to [name removed] one of the male caregivers was handling him roughly and [name removed] threatened to knock his block off. [name removed] then said the man told him if he did he would hit him back. This is no way to treat seniors with dementia. Well that's about it.

My mother-in-law enjoyed Lake Park for many years until the recent purchase of it by Pacifica. After the purchase, the internal communication and quality of services declined rapidly, including decreased security (random people entering the building and apartments), and regularly running out of food, which is so awful! My MIL decided to leave, as have other long-term residents. Now, Pacifica refuses to return these residents' deposits in a flagrant breach of contract and won't respond to any inquiries. Out of necessity, we now have to explore legal avenues to get back the money my 85-year old MIL is owed and needs for living expenses. It's unclear what the new owners do care about, but it's obviously not the seniors they are supposed to be serving. It is a tragic and deplorable situation.