Bridge Senior Living

Woodbridge Place has the assisted living, palliative care and hospice, all on same premises. At least I believe it's still that way. For me, looking for different facilities as my mother's need may change seems like it would be a very stressful challenge. My mother has been here over a year now and everything is going well.

Our experience was limited to the transition period which is always more difficult than expected by the acquiring business. However they tried hard to communicate and keep everything running smoothly I do think the facility needs to train the staff in regards to working with hospice patients due to the minimal medical staff it was tough to keep my Mom comfortable in her final days. Miss [name removed] and Miss [name removed] and [name removed] took great care of my Mom. Tough Jobs. I give [name removed] and her staff kudos for all they do. I would definitely recommend this facility.

There were a few deciding factors that went in to choosing The Grande for our loved ones - the cost for two was good. The community has very spacious rooms and nice sized hallways. The appearance is attractive with great big areas. Even though our loved one does not participate in the activities they have plenty of things to do. They could work to improve their staffing team with the actual aids, not the nurses but the aids.

The staff is great here, I really like them. They work very hard. The facility is clean. They provide good meals. They do offer a good variety of activities. I especially like that they take the residents outside on the deck for exercise. They have live music performers come in and Zumba class. My sister really enjoys the music from both. The memory care unit really seems to be short staffed, though. We've had to call about a couple of concerns and the response time is not timely. My sister's room is pretty clean, but could be better. Especially the shower. They do have a hairdresser that comes in and offers services for an additional fee, if you'd like. She called and introduced herself when my sister first moved in. She offered her services, but we declined as we felt it wasn't needed. We've had a couple issues with the finance office that we are still trying to get worked out. We've been charged for salon services (which we had already declined) twice so far, so we had to call about that and are still waiting. Also, the facility offered to pay for the moving company/expenses when we moved her in. The day of, the moving company didn't want to wait for payment and the business office said it's something they pay but not the day of. We ended up paying for it out of pocket and were told by the finance office that we'd be reimbursed, but are still waiting on that reimbursement also. I don't want it to seem like I'm giving a bad review or don't recommend them. I just want people to be aware of the issues we've had so that it might help them. Overall, I would recommend the facility for assisted living, but probably not memory care. Mostly due to the short staffing.

Thought the place was beautiful and they were ready to accommodate our requests but within one day of arriving, my dad was back in the hospital due to a staff members actions so, no, I would not recommend them.

We had a nice tour experience with The Enclave of Newell Creek, but we just felt it did not fit our loved ones needs as well as another facility that we were looking into.

I wish they had more activities. Overall, happy with the place. The care is pretty good. They have paperwork ready when have to take her somewhere. Good communication. They are very attentive. Overall, it is a nice facility, and the room is nice.

They are good, again are working on turnover and once situated will be a much better place. They are doing great job with taking care of my dad.

This is typical of other communities I have dealt with in the past. The communication with the staff is good. The community has activities for the residents to choose from. Bus trips, church groups, walking, and more are some of the activities offered.

Overall nice and clean place. Workers and interns are very personable and welcoming. I feel comfortable with my decision of this place.

It was a huge initial adjustment for both my family and my mom. The care she gets is great. The referrals i.e. psych, wound care etc are great. Admin returns my e-mails. My only issue is the timeliness of direct care staff responding to call bell. I've been w my mom when she has waited 45 min to 1 hr on toilet waiting for someone to clean and change her.

I toured The Enclave of Scarborough and it was a good tour. The sales person was a bit pushy and had a hard-sell approach. It was one of those "can you sign today" type of tours. We chose another community because The Enclave is also located on a busy street.

I toured HarborChase and had an average experience. The community had not yet opened, so I wasn't able to see the actual property. Instead we saw a mobile "model" with pictures of a different resort. It was a lot of glam and the price reflected that. It was a bit outside of our budget, but I believe that's mainly because of how "fancy" it is.

This is a beautiful facility and being new they are currently understaffed. The staff that they do have are not as responsive due to the under staffing as we feel they should be. We are hoping that once they have more residents in the community that they will be more efficient and responsive to our needs. It can be very difficult to get any type of communications answered in the community.

We chose MacArthur Hills because I just got a good feeling when I first walked in the door. People were friendly, there were activities going on, and the atmosphere it was bright and cheery. The residents and staff were all out and about and walking around. She really likes the food. They get two choices and then there are certain menu items are available at all times if they do not want those 2 options. They are having some issues with their alert system but they did just transition to a new one so I think that is temporary. Overall we have been pleased with our experience.

Summer Village is a good place for people who need to be there. Housekeeping could improve on their attention to detail and cleaning more thoroughly. One day I dropped something on the floor and when I went to go pick it up, I noticed rolls of dust underneath the bed. Aside from that, the nurses always listen and they are cooperative and helpful to me when needed. I would recommend them to other people.

What stuck out to us about Heritage Place was the reasonable price, they had availability when we needed it, and they were quick with their response time and communication. They have posters up and seem to have a lot of activities provided. They have a physical therapist on staff and that has really helped her range of motion a ton. She loves the food, it is served restaurant style and residents get a menu with a variety of choices to choose from. We have been very happy with our experience.

They bring in live entertainment at least once or twice a week. They take them on little trips and bus tours to sight see the surrounding area. They have smaller in house activities like bingo, board games, and crafts. Sometimes they are a little skimpy on the portion sizes, they are supposed to be working on it but sometimes they are great and others are left to be desired. The meals could be more consistent

We thought The Sheridan at Laumeier Park was very nice. They were very confident they would be able to help my loved one. But without a Hoyer lift, I don't think they would have been able to meet her care needs. So the atmosphere and facility I would rate a 5. But the honesty of their personnel I would rate a 3. It looked like a place that can do wonders for independent individuals though.

This community was a little more pricey than what I was looking for. Also my loved ones did not want to drive that far to see my other loved one. This was a very informative and good tour at this community.