Bonaventure

My mom just moved in after she had a bad fall and was in rehab. Bonaventure really went above and beyond with the process and were very flexible to work around my work schedule. She's been coming out to all the meals and has made some friends already while being there. The services have been happening routinely and she's saying she's happy here. Just in the last month, my favorite encounter has been with the staff. You can tell they enjoy working with my mom and have always been friendly when i've came in.

The entire staff made our family feel welcome. Every time we came to visit, the team kept us informed of how he was doing. My Dad was happy for the first time in quite a long time, and that is due in large part to the excellent care and friendship that everyone provided. I can never thank them enough for making him smile again !

I toured this facility, the tour itself was great. However, I just didn't get the same welcoming feeling that I got from other facilities that I toured.

Bonaventure of Vancouver was my second choice, really only because they were farther in proximity from where I live. I thought it was an excellent option. It was a clean, new facility. The staff was very friendly and knowledgeable. And the residents seemed happy.

It's a very friendly place. The halls and cafeteria need cleaned much better. The soup/salad bar is not very appetizing/clean. One day I reached in the lettuce with the tongs, and literally pulled out a half bag of shredded carrots...still in the bag. Bonaventure can not keep a chef. The food is a joke (not trying to be mean...just honest). With these 2 major issues, I was being generous with the 4. The people are very friendly...both residents and staff. I'm very grateful for that.

It has been a great experience. They have been very patient with my Mom.

This has been a stellar experience. I would recommend the community to others for their loved ones. The staff are caring, affectionate towards the residents, and friendly. There are three meals a day served and the community will try to accommodate requests for food. There are activities available for the residents to participate in.

They are very supportive and understanding. They know their niche/business. For what my loved one needs, they are there for her. Public spaces are clean, although the back stairwells could use some attention. The food itself is fine. I just wish they would make accommodating preferences easier for people who are less good at articulating their needs. But I realize that's a two-fold issue, and we're working on it on our end. There are lots of activities and things to do. It's very expensive, but there's lots there. And I would recommend them to other families.

Bonaventure of Salem is a GREAT place! They did a wonderful job and with her and while she was on hospice the employees cared so much. They even sent me flowers after she had passed away. I wish we could afford to move here ourselves, it is not overpriced, especially for what you get.

My loved one, has no complaints about the food, and really enjoys the activities. It's expensive but other places cost more but they do a lot. The staff is wonderful. I truly enjoy bonaventure, and so does my loved one.

It's a great place. The people are friendly, and the caregivers are very gentle. The staff seem very nice and my loved one is getting good care . It is a great seting, and beautiful place. The food is awesome.

We moved in a year ago! What I like: 1. Nice people, a real community 2. therapy here- no driving 3. Many places to walk safely 4. Stores in walking distance 5. I don’t need to organize meals except breakfast which we cook in our apartment! 6. I don’t do the maintenance- new paint, carpets cleaned, parking lot refinish and stripped- done for us! 7. Staff friendly and caring 8. It is so nice to look out your window and see trees not buildings!

I think the new directory of the Memory Care unit, [name removed], is doing a really good job of creating a positive working environment for her team and providing good care for the memory care residents. She is very knowledgeable and caring. [name removed] is an excellent caregiver who has been on staff a long time. Other staff members also provide good care. My mother is 94 and has been in the Memory Care unit for one year. It was a little hard at first but [name removed] and [name removed]as directors are willing to listen and make changes as needed. But the new director, [name removed], has made a big difference to the whole atmosphere of the unit. I feel encouraged that as a whole the local directors are determined to work toward making changes as needed. The facility is lovely. Staffing challenges seem to be better now but clearly were a challenge for all during the intense Covid times. We are pleased and mom is content and cared for.

They were often shortstaffed but the staff was wondeful. It was a warm-loving-and pleasent place to be. They need to treat the people that they hire with more respect and trust in them. If they need to start putting a little more of their heart into it, if they want to keep there facility up and running. They are unproffesional on the corporate side, and need to get in good people.

They have been helpful. It has been very different during the pandemic. The staff is very helpful. The activities brought her out of her shell. She loves and thrives in different activities. My loved one has gone through major social growth. It took her out of a depressing setting, and made her more social, which has changed her whole moood, and made it very positive. Overall, they were very accomodating to get my loved one into the community.

We had a good tour at Bonaventure of Salmon Creek. It was a beautiful facility. It seemed more like a luxury hotel to me than a care facility, which is a really nice presentation, but not what was needed in my loved one's situation. There were way more amenities than my loved one would need or use.

This was a nice community and had friendly staff. The drawback was that it was too big for my loved one.

I had a wonderful experience with Bonaventure of Medford. The only reason we did not choose them was because they did not do Medicare paydown and we needed that. The director was amazing and gave me some of the best information I could have asked for. She was explaining to me that it is better to move your loved one in sooner and integrate them before they get too bad. She said that it will help them to adapt better and when their memory goes downhill they will not be as scared because they will know the staff and the residents instead of just knowing their family members. She spent 45 minutes with me explaining this and made me feel a lot better about the decision I was making. She really impressed me.

Our experience has been really good so far, the staff are super friendly and the place is clean

The housecleaning that came in could have used some improvement, I think they did the bare minimum on the resident rooms. But the overall common areas were very clean and beautiful. We had to move in her quickly and the staff were super accommodating and had everything moved and ready for her when she got there. My grandma was very challenging and they did a great job with her and her care. She was on a liquid diet and the nurse [name removed] went out and bought her a bullet blender so she could make a milkshake anytime she wanted during covid. She really went out of her way and we really appreciated that. It was an amazing experience and I would highly recommend Bonaventure to others who are looking. When she passed away, they were so helpful with getting all of the needs taken care of for us while we were going through that very difficult time as a family. They really above and beyond what we ever expected.