Blake Management Group

The food quality and taste have gotten worse over the last six months. My dad informed me that he was served a seafood gumbo with no seafood. He is finding smaller quantities of food and little seasoning. I have considered taking him to look at other places. He doesn't want me to complain but agreed I could if I was asked. Great people. They take good care of him. The only issue is the food. It was fantastic when we first moved him in.

Facility and staff are excellent, everyone is very friendly and greets us when we come. All know our resident and what she enjoys and doesn't enjoy. Housekeeping is well maintained and laundry is done frequently. Communication with the family is spotty. I would like to receive the monthly activity calendar via email and an occasional personalized email about what my mother in law has been doing, it would be appreciated. The move in process was easy and assistance was offered, if we needed it. The food is good and variety is always available. Some items can be made even when not listed. With the number of residents it has become more difficult for some staff to recall some meal items my mother in law will eat when she struggles to decide. Price hike for coming months on an already high rate for the facility. Basic necessities are not provided with monthly charge (soap, toilet paper, shampoo, etc), decreasing the value of facility. I would recommend this facility with caveat that it is expensive.

Our family had an in person tour with The Blake at Woodcreek Farms and overall we had a good tour experience but our loved one was not going to be excepted into the community

The Orchard was also very nice. Their semi-private memory care room was also considerably more expensive than Madison Home Place's private room. I might very well prefer it for assisted living-if budget weren't a factor...The amenities at The Orchard also appeared to be better than Madison Home Place. However, my family couldn't very easily afford it. The only reason for a 4, is because the main person responsible for the tours was out. The rest of the team performed very capably.

Overall, we're happy with The Blake and feel we're getting good care for mother in law. Nice community with friendly, capable staff, and clean, comfortable accommodations. The only thing I would add is the food choices are sometimes not well thought through as it relates to the individual's capabilities (i.e. soup is hard for some to eat, meat is hard for some to cut, spaghetti is hard to eat, etc.).

The Blake was very nice, especially since it is new!!! However, I hadn't hit the lottery yet when I toured the community and I felt is was way out of my price range.

The facility is beautiful and new, the food was excellent....chef was great and accommodating. I felt the individual attention to my Dad was not always given as promised. There were a few times I had to follow up with administrators for follow through. The respite fees are expensive but it is a nice facility with a positive happy vibe. Some of the facilities I toured were pretty depressing .

Communication wasn't that great but my parents were living in the independent cottages so I don't know how it would be in the building.

I liked The Blake at Hamlin very much. The facility was very clean. They had lots of activities. It seemed like a nice place and was our #2 choice. It was just a smaller community than were were looking for and was less ideally located (not as close to stores/restaurants, etc.).

We love The Blake at New Braunfels community and the nurses are the best. My dad is doing very well and pleased with his new place. Thank you so much for helping us find the right place for our loved one

All the staff are very friendly. They make my loved one feel very special and cared for. I know that just about every place has issues with the food. She would just like to see better quality and more selection in the meals provided. There also seems to be inadequate staffing in the dining area. Often there is only one server, so there's a delay in service.

This is the place to be if you have higher level of care needs. We love the staff. The whole community is good. They've had trouble with staffing in several departments. Housekeeping especially, but they do a great job keeping up. As far as the food, mom says dinner isn't always great, but lunch is. If chef is there, it's great. One downfall, they don't have a pool. But I will say, mom really came to life in this place. She always has something to do and there is a variety of activities to choose from. However, the activities director for her unit is leaving. He's amazing and very fun, even just to talk to. Replacing him won't be easy. We've been told that the director from the Memory Care unit is taking over and will run the activities for both units. I'm concerned about their ability to keep up with both, but we'll see. I feel comfortable and like mom is always safe here. Even during the hurricane, mom was safe and they did a great job staying in contact with us. I have and absolutely will continue to recommend them to family and friends.

We liked the community. The residents were a little more advanced than where my loved one was at.

I have serious concerns about their patient to worker ratio. Like everybody else, they don't have enough help right now.

The Blake at Woodcreek Farms is an absolutely beautiful facility. It is bigger with very tall ceilings which makes it feel grand. The price was higher here, but that did not deter us. The only downfall was the location was too far from me and I felt she needed a smaller environment.

I thought they were very nice. And the community was very similar to another The Blake community we toured. The biggest reason we didn't go with either of them was a North Carolina vs. South Carolina issue. South Carolina can’t do a lot of things medically. And I felt as my parents aged and progressed in their illness, we would have ended up back in North Carolina anyway.

Based on our tour, I thought the people were very nice. The community was the right size for our loved one, with maybe 95-100 residents. They were reasonably priced. The only reason we didn't go with them was a North Carolina vs. South Carolina issue. South Carolina can’t do a lot of things medically. And I felt as my parents aged and progressed in their illness, we would end up back in North Carolina anyway.

We had a great tour experience with The Blake at Baxter Village. The facility was beautiful and clean and all the staff really took their time with us. It was just way too big and we knew she would feel overwhelmed.

The Blake at Edgewater is a very nice facility and all of the staff were knowledgeable and really took their time with us, but it was way too big and we thought my loved one would feel overwhelmed.

The cleanliness of the community could use a little bit of improvement, but one of the best things about The Blake is the meals and dining service. The staff members are excellent, they are so friendly to everyone. They do offer a lot of activities, and the value for cost is excellent.