Bickford Senior Living

We worked with this facility for a short time. I'm not local, but will say working with them from long distance- they were amazing and the staff was incredible. I would recommend them to family and friends.

Mother had progressive dementia, she was a handfull for the staff. The staff was very patient with her. Mother made no complaints about the facility. Mom was always a social person, as her disease progressed she stayed in her room a lot. I visited her quite frequently which she always had a story to tell. Dementia is a disease that affects your entire family. You look at your loved one and tell yourself that is not my loved one. I think it's one of the most difficult diseases to accept. The staff at Bickford did a great job.

All 3 of us siblings Love Love Love this place. They have got our dad to participate in the activities, which he has ALWAYS been a loner. Could not say enough good things about Bickford.

I toured Bickford of Bourbonnais and I loved it. Because of my brother's walking and his dementia changing, they would not have been able to keep him. I know people and family members who have lived at Bickford, it's like a 5-star hotel! The staff were very friendly and I could tell that it wasn't a put-on.

I liked the community and staff. It was a friendly environment. This was further than my loved one wanted to be.

Brighton Gardens of Brentwood was great - we had a very positive experience here. They staff would call all the time no matter how big or small the question or concern was- there were some days I even received 2 calls in a day to give me updates. They are very on top of things. I would highly recommend the facility to others.

We chose Bickford of Cedar Falls because it was close by our home and we had taken dad here for respite care in the prior years when we were gone so he was comfortable with it. It is a very nice facility and I would recommend them to anyone looking.

So far we have had a good experience for here. The staff did a nice job taking care of my loved one in the assisted living area. The food was good for the residents. There is a lot of turn over of staff in the dining room, and sometimes the staff would forget about the medical condition of my loved one and the need to assist my loved one with their meals. Overall, I have been very pleased with Brighton Gardens.

The quality of care is great but the facility is experiencing difficulty of finding staff. They have had some turnover which has put some stress on the care that they can provide - but I know that is a nationwide problem. Same thing goes for the staff and activities, they just do not have the variety that they would normally be able to provide if they were fully staffed.

Unfortunately or loved one was not able to experience Bickford as long as we had hoped for, but we absolutely loved that community. It had a very clean and warm environment feeling to it. The employees were just magnificent to work with and it was perfect for her.

Overall they have done really well and the staff members are super friendly. Our loved one is on the memory care side so sometimes it is hard to get feedback regarding the activities, but it seems like they do have a lot - we see the activities coordinating working with the residents everyday. The value has been quite good, they do not charge a big premium for memory care

Bickford of Omaha-Blondo has provided a caring, family-like environment.

I really really liked Bickford of Shelby Township. This facility actually would have been our first choice, but unfortunately the price was too high for us. The staff did a really good job of following up with us after the tour.

My most outstanding feeling about this place is that I know going into any situation, things are not always going to be perfect wherever you go. What gives me great satisfaction about Bickford of Rocky River is that the staff here are very responsive to every concern that I have had, I know that I can work with them on every detail and they never make me feel like I am a bother and are always understanding. I really love that the facility is smaller so it does not feel institutional-like and the care is more individualized. For example, I went to pick my mom up on Easter Sunday to go to church and there was a group of ladies waiting in the lobby for their loved ones. [name removed] the executive director was there and he knew the names of all of the residents and their family members as well. That gave me a very good feeling and it shows how involved he is and how much he really cares. The staff are diligent and compassionate and we have been very pleased with the care that they are providing. When you talk to any one of the staff members, they are just as great and delivering as much as [name removed]. It all starts at the top with management and goes down to every staff member. We were looking for places through the thick of covid and during the time when you could not visit your loved ones. I really like that Bickford throughout that time was uploading pictures on their Facebook page of the residents and showing what they were up to and they still continue to do that. After looking at the other facilities, they also definitely had more activities on a daily basis than the others. What also impressed me was that through the worst of covid, there were no positive cases at this facility. The day the vaccine became available, the facility was on top of it and wasted no time. They lined up Walgreens to come in and administer the shots to the residents just a week after it came out. I would highly recommend Bickford of Rocky River to other families, we have been very impressed.

The tour experience was incredible and I have nothing negative to say. The staff were wonderful and so understanding. The atmosphere had a little more of a formal feeling to it and we were looking for something that felt homey which was the only reason we did not go with Bickford of Scioto.

In our area this is the nicest community to go to. The staff here are perfect with my loved one.

Go here, don't even look at the other places! This is the the best place. My loved one liked it here. If you got to be somewhere, this is the one to be in. They clean once a week. The staff did great handling the medications. The only issues we had was my loved one needed help shaving or trimming his finger nails. Those things just were not doing them. Personal hygiene help was not the best. I think the staff need trained to provide some personal hygiene care like finger nail trimming and beard trimming. I had to pay the beautician to provide these items versus the care givers.

In the beginning it was the best around for what my loved one was getting. Over time, the prices has increased. The staff is overworked. They are charging for giving meds on top of their room costs, etc. I would recommend someone being there. If you can go to the dining room and participate in activities, then this would be great place for your loved one. Each circumstance is different and this is ours. The caregivers are good, the nursing supervisor, etc. are all bent over backwards to help me.

I was not impressed wit h this community. I felt nickled and dimed for everything that was needed. I also did not like the way that they set up the medicine and the way that it was handed out. The tour was great just not a great fit for my loved one. They did a great job with the tour.

What sticks out the most to us about Bickford of Canton is that it is a smaller facility. I liked this because I felt that my loved one would get more personalized care here.