Avista Senior Living

We have been pleased with the care out family member has received here. She has lots of friends here.

Staff are friendly with residents and seem to genuinely want to help where possible.

Well cared for, fed, and treated respectfully.

My sister has been a resident at Spring Garden for over two years. She has been well cared for and, since I live on the east coast, I have never had to worry about her care. She has always been the story teller and jokester in any group. We feel so lucky she has retained that cheerful outlook to this day. Her favorite times are the sightseeing bus trips where she will often narrate the history of the site. She’s made many friends at Spring Garden.

We visited Avista in the spring of 2024, and immediately got onto their waitlist. My relative is super mobile and has dementia, so she needs a unique memory care place to live. Avista in Albuquerque has two buildings separated by a very big, unlocked courtyard. Residents are free to walk in this courtyard and between buildings all day long, by themselves. We saw two residents enjoying the nice gardens by themselves, so we know they are free to roam. There were two staff members who stood out. They have both worked at Avista for more than 20 years and both clearly loved their work. This is a really good indicator of a quality memory care residence.

I would highly recommend the place as a mid level care facility, not the top of the line but very accommodating and fills the gap between expensive and reasonable cost.

My loved one was previously a resident at Avista Twin Falls and her experience at this facility was good.

It was the closest facility. They very quickly moved up levels of care. However, I didn't see a change in things like number of checks in a day. The nurse and Administrator became very difficult to work with when I asked questions. I was in the facility almost every day and became more frustrated overtime. Most of the CNAs were great as were the wait staff and chef. I saw medication errors and meds not administered on time.

Everyone has been very nice, she appreciates all the activities that there have been. They increased rent by $[removed], making it a bit more expensive than we would like, but it has been a great facility overall. She hasn't been happy with the food, feels it is not appropriate for a diabetic, and they charge her to bring her food to her room, which seems silly. But overall, great experience thus far.

My loved one is currently a resident at Spring Gardens Draper. The move in process went pretty smooth. The staff is very friendly, seem very good at remembering names and are very polite and friendly. The food is good, but not excellent. Also, there is an extreme LDS vibe at this facility. I know it's Utah, but it would be nice if there were some non-denominational services or if they invited someone besides LDS church to provide some services. They might try to say they are non-denominational, but they are not. The facility is trying hard to improve areas that they are weak in. The laundry service leaves a lot to be desired. The nursing staff seems very kind, but there are a lot of mix ups in time schedules. My main reason for choosing this facility was the size of the rooms, nice size fridge and the clean newness of the facility. My loved one is use to new surroundings and this place has a friendly feeling when you enter and everyone is very kind. A Resident Committee has recently formed to address grievances and I think it is helpful to the residents, as well as to the facility. They are very accommodating, but it just doesn't seem to be a "smooth running ship" yet. However, I believe that it will get there.

It is not easy to find who the correct person to contact when it comes to medical. There are multiple contacts for Leading MD's and Avanti. The cavity is top notch! And based on the experience we have had so far, we would recommend them to other families.

What we like the most about the Avista Yakima community is the helpful staff members they have working there. Based on the experience we have had so far, we would recommend them to other families who are looking for a place for their loved ones.

We recently had an issue with meds being uploaded and dispensed - I'm hoping we have it figured out. Otherwise we have really been happy with this facility for my mom. Based on the experience we have had so far with Spring Gardens Draper we would recommend this community to other families.

Our family had an in person tour experience with Heron Place and this community didn't work because they didn't have memory care. However they were very nice and gave me a list of top rated facility.

I love that it's smaller which means everyone knows each other - when my mom was there they had such caring people for her especially [name removed]and [name removed] and [name removed] - and the middle lawn area is sweet. I would definitely recommend Jasmine Place.

My mother was a resident at Syringa Place and this facility is a very good Assisted Living place. The cleanliness and friendliness were great. The staff was great as well. My mother just needed more one on one care, so she was only at this facility for a short time. I would recommend this facility to family and friends.

There is a very family like feel to the facility. All of the attendants and directors were very welcoming, and made us feel that they really cared about our father. We were soon recognized as his family and treated as their family as well. They took good care of him And he felt at home. I would highly recommend.

The staff is very friendly and the resident nurse is helpful and responsive to my mom's needs. Apparently the food isn't that good. We picked this community because, my mom has a childhood friend that lives there.

Had to wait a long time for escorts because they are short-staffed.

We have spread the word to those looking for a good facility. Caring staff, and a well-maintained facility.