Avalon Memory Care

Things have been pretty good so far. It's very clean, and bright, and the staff is really friendly. I would give the food a four. When I was looking around, it was between two places, The people at both places were exceptionally friendly, they really represented their care well, and seemed to be really caring. The space here was really clean and bright and happy feeling, the overall environment is what made this the one we chose.

They are great! The staff is very clean. Taking the overall care and the services into consideration, the price is very good. We have had good communications with them, it was better when Sue was there, her assistant Cheryl has really stepped up, she has been very good in Sue's absence. They are quick to get in touch with me, and have been quick to answer my questions. I've only had one complaint, and when it to Sue, she was quick to come up with a solution. I have been very impressed with the doctor there, Doctor Rivas. I've been very impressed with him, he calls and asks me questions, he really took an interest. They are very caring and very respectful. They don't have cords for around their neck, but they have monitors and all we had to do was ask. There hasn't been one staff member that I haven't been impressed by, they have been very patient and kind, and they just speak to the residents with patience and confusion.

Having to find a place for my mother was a very emotional and difficult task. I am so happy that I found Avalon care. I like how they handle the challenges of someone with dementia. Everyone we have come into contact with is very kind, patient, and strives to make the residents happy by accomodating their needs. It has been a relief to find such a great place.

To date we are very pleased with Avalon! This is our third facility and this is far better than the big 'corporate' places!! We feel they are taking good care of our mom and dad! It is always clean and staff is always friendly and helpful.

Avalon has been just wonderful so far! It's a lovely place, and the staff have all been incredibly helpful. The woman who worked with us before we moved our loved one in, Michelle, was so helpful and so knowledgeable about dementia and Alzheimer's care. Overall we're just very pleased with how they've handled everything!

Our mom has only been in Avalon for two weeks. She was not happy about being placed anywhere other than her home, but she says it is a very nice place with a wonderful staff and great food. Trust me, that is a H.U.G.E. compliment from my mother.

I started the search for a place for Mom and was referred to Avalon. I was impressed with the amount of time the director spent with me. Overall cleanliness is very good; the staff were friendly and the residents seemed happy. I visited about 10 sites and Avalon was one of two where I did not see sick residents sitting in the hall looking sad. It was also comforting to know that the maximum number of residents at the site is 22; so the staff will not be overburdened. After visiting my Mom I am very pleased with having her at Avalon.

We chose Avalon because they have been around a very long time and really seem to be the experts in our area when it comes to Dementia and Alzheimer. Their knowledge and experience on how to deal with these types of residents really sets them apart. They do have a small living room area that has a TV where the residents sit and watch. They could be a little more engaging with the activities but they are limited to a certain extent.

Have only toured one other place, which was a combination assisted living w/ a memory care unit. Avalon is only Alz residents and each home reminded me of a home my mother lived in at one time, open floor plan and inclusive. Most residents are not stuck or hid in their rooms they are socializing or doing an activity or watching TV in a living room, just like they would if they were home. I have never seen or heard of other places like this and feel comfortable knowing they are with other residents like them and treated with the dignity and respect like they deserve. We eventually placed a deposit and just moved mom in. The personnel have so far been helpful with her transition and the 'white lies' we had to use to make sure this was not an awful transition.

Overall, we were happy with Avalon's care and would recommend it to others.

I was pleased with the facility/ staff at Avalon. The staff are very caring and try their best to accommodate the patients and family members. The only draw back is the food. Food seems to be made for teenagers and it is not diverse enough or appropriate for the elderly.

A father has been a resident for over a year now. He is very well taken care of by the staff. Our family feels the staff is loving and kind. We wish the facility could have an on site chat for meals so the care takers can focus on care on care only. The meadow Ranch site is on a beautiful serche setting with a tree line view. Feels like home.

The facility is a converted older, one level home on 3 acres so very nice setting. The 2 caregivers per shift work hard to keep residents clean and fed and individualize the care as much as possible. They (the 2 caregivers) are also responsible for all of laundry, cooking all meals, showers for residents, cleaning their rooms as well as rest of house giving and tracking medications. It's too much for 2 people to do.

I chose them because it wasn't too big, my mother could smoke outside. Seemed like a good fit. First time living away from home. I would say the staff is friendly, helps if I need someone to go turn on her TV. I would recommend it. But I don't care for the décor, doesn't give you a homey feeling. Would like to see a table where residents could work on a puzzle or something.

The thing I like most is that the caregivers are all extremely sweet and treat my mom very respectfully. I would like to see better communication between staff, but I will say this has started to improve over the past couple of months.

Staff was friendly and respectful.Shortage of staff and cleanliness could use improvement. Response time to call button was about 30 minutes.

The cleanliness was not necessarily in the bedroom but in the activities rooms. Some of the staff members were really nice. When I went to move him to [community name removed] I could not get anybody to help me do anything .

I like the setup - individual buildings with only 20 patients per bldg. If I have an issue, I can go to the office in mom's bldg to discuss and get it taken care of. I would recommend to a friend but I think it's really important to stay involved and address problems as they come up. Be kind to everyone and let them know you appreciate them and thank them for taking care of your loved one.

The staff were warm and caring. They kept the residents clean, the floors clean and it never had a foul odor. They were very good at communicating. The food was wonderful and the floor plan allowed the residents to see and smell the food cooking. I would highly recommend Avalon. Because of its size, I felt that my father-in-law received exceptional care.

I would recommend. It's been a Good experience with Avalon. We connected well with the staff and like the small size of the facility.