Aurora Care Management LLC

My brother lives here .The staff truly do care about their residents here . They get daily care at top rate. I recommend this facility to any loved one looking for a place to live. The facility is very unique in how it is laid out. Very spacious for privacy and little gatherings for residents and family to visit. My Brother loves it here he says the food is superb also. When my brother is HAPPY so am I.

The staff has been excellent. They take my loved one down to meals to make sure they eat. This has been an excellent experience for us and my loved one. The staff are always willing to talk to me if I have any questions or concerns I have. There is a hair salon on site.

It is a warm caring place. It is worth considering for your loved one. Their willingness to communicate with the family stands out to me. My loved one likes to be busy with the lovely activities; I just wish there were more for them to do,

Our family has had an amazing experience so far, we came from a really bad experience and Harbor House has been amazing from top to bottom. They are angles the way they care for our loved one and they way to handle our family. The accessibility is great, she is getting the best care possible. We love how it is a family own and operated place, it has just been a wonderful experience.

I have found it to be positive. I think that their expertise with memory care is an asset, because that's the only thing they attend to here- there aren't other types of care, like assisted living for instance. So they really understand the challenges. I feel the staff has does the best they can during Covid. Sometimes there's a disconnect in communication, but they're very receptive when I do call and ask questions, and when I'm addressing any concerns. My only feeling is I wish they were more proactive in reaching out to the families to give more feedback on how things are going, just because of the situation right now.

The place is a bit outdated needs some renovations. However the staff is tops and the manager is awesome. She knows every senior by name and they know her and love her. That's very important when you see the manager interacting with the seniors. And the staff also were awesome interacting with the seniors giving a lot of attention and care. It's a special calling and they have it. The place was very clean and no smells. The seniors were cleaned and well groomed. I was impressed with this place however it's a bit far for me.

My mother-in-law was here years ago and many of the staff are still here. We were familiar with them and they welcomed us with open arms. Now my mom is here and it is going very well, she is happy. She likes the meals very much so and she likes the activities too. The staff are very helpful and maintain her room and belongings.

It has been a bit of an adjustment for my mother here at this community. Overall I know she is safe and in good hands. The community looks great, they do very good job with making sure her room and the community are well maintained. They have a wonderful staff here, they are caring for her very well. There are nice activities offered, they really encourage the residents to be active. There is lots of space for the residents to walk around. Also it is a locked down facility, so I know she is safe. This is a nice home I would recommend it.

The food at this community is kosher style so it is good quality food. Mom does participate in some of the activities offered. The community is clean and well taken care of and I would recommend it. The staff are friendly and helpful.

I used this facility for respite service for my mother who has Stage I PD. Really nice facility with large, open dining area. Plenty of activities. Very clean and neat throughout the building. GREAT staff -- friendly, caring, professional.

1st time hard to tell but its not that good the staff do not cater to mental illness i would not recommend but i will give it 5 star rating if your loved one do not have a mental illlness this could work out better for them the place is very clean

I wanted to express to everyone at The Plaza my deep and abiding gratitude and love for enabling my Dad, Bernie, to enjoy his last years. And he did, for the most part, enjoy life almost until the very end. I don’t believe he spent a lot of time suffering thanks to the wonderful hospice care that was made available to him. I was lucky to have found The Plaza and I’ve always loved coming to visit, not just my Dad, but also the other residents and the staff, many of whom I have come to count as my friends. And I will be back. I’m hoping to get down to Florida at the end of September and I look forward to seeing everyone again. Please share this note with everyone at the Plaza, both staff and residents with my love and blessings. I will be forever grateful. Joel Paley

I stayed for a 10 day respite. I live with my daughter and she and her husband took a trip to visit her son. This is a very welcoming community. Both the staff and residents are very friendly and make you feel at home right away. The staff is very responsive and committed to the residents. They made sure that I was taking all of my medication, ate well and felt comfortable. They answered all of my questions and if I needed anything, they did their best to help me, I felt very safe there. The facility is very secure and medical staff is available 24/7. I certainly recommend them.

I cannot say enough about how wonderful Harmony House is. During the past year all of the employees I interacted with - from the Executive Director to line staff, were helpful, warm, caring and friendly. Calls were always returned in a timely manner, and the couple of concerns I had during my mother's stay were resolved immediately. The medical care provided by the Nurse Practitioner is excellent. The facility is clean, the rooms are spacious and the meals are good. My mother thrived at this facility and was very happy there. The Executive Director, Paul, is exceptional. Words cannot express how grateful my family and I are to Harmony House for providing my mother with the best possible care. I would highly recommend Harmony House to someone in need of a secure memory care facility.

Our Mother lived at Harmony House for about 3 years. She had cognitive dementia and could be challenge. She had been at another home in town and it was an awful experience for her and for us. She fell constantly, the staff did not how to deal with her etc.. That all changed when she was transferred to harmony House. Paul and the Staff at HH know how to deal with people with Memory challenges. While living there she felt safe, rarely fell, was cared for and thrived . Her dementia did not worsen until toward her transition. They have activities the residents can participate in . I live across country and Paul and the staff were great about keeping informed if something came up or if they felt she needed to hear from one of her kids.

My friend has lived at Harbor House At Ocala for 4 years. My friend is happy, joyful and at peace knowing she will never have to worry who will care for her. All her needs are meet. At 93 years old her mind is sharp and she loves her life. The staff is attentive and try to meet the needs of residents. The dining room is a beautiful place for residents. [Name removed], activity director goes all out for New Year, Valentines Day, St, Patricks Day, Easter, Fourth July, Thanks Giving and Christmas. She does it all with a big heart and smile. The food is good and the Chef goes out of her way also. [Name removed], who works in the dining room is attentive to residents and family members.

So far everything is working out pretty well for me here. Everybody has been very kind and helpful. The community looks great, everything is very nice and clean. The staff is amazing they are very helpful when I need some help. There are nice activities and good food offered. This is a community I would recommend.

When I first went there was another Advisor there. Howard Brown. He walked me me through the process as to what they offer. When we were ready there was a new advisor. Helen Altieri, who was very professional. She made the transition very easy. My sister-in-law is in very capable hands. She is well taken care of and most of all is in a safe place.

Harbor House has been a good experience, and they are taking good care of my loved one. [name removed] is wonderful to work with and keeps in communication with the family about our loved one and provides updates. The staff is able to accommodate assistance for my loved one with daily living activities. My loved one is eating the food provided and this is impressive as they didn't eat for want to eat for a of couple years.