Atlas Senior Living

There was an issue with disruptive noise from a neighbor that was resolved quickly. Repairs and maintenance requests have been responsive. Activities coordinator does make personal calls to residents to involve them. There is on-site physical therapy (third party) and a hair dresser, which are nice extras.

The facility is wonderful. They made a statement that you have four places to choose from to eat. That is not the case. You can order something from the Bistro or eat in the dining room. I haven’t enjoyed the food in either place. I took about two months getting familiar to the activities and learn to come and go when I want to. I had been in an assisted living facility for a couple of months and had a tightly, regimented schedule. I also enjoyed feeling I could do what I wanted, when I wanted to.

There is always room for improvement, and the first 4 months have been a transition period for Mom and all of us. The ratings have improved for us this past month. When they say "light cleaning of rooms, they mean it. I feel they could do better. The Med Techs are all sweet, but they need more training when it comes to the administering of eye meds (most important in Mom's case). Mom does not participate in activities other than Sunday church service due to her blindness and hearing issues, but I do see a lot of residents participating and looking forward to it. Everyone is super friendly and we are very satisfied with how Mom is being taken care of there. I would highly recommend the Madison at Ocoee to anyone in need of assisted living.

I think consistency and continuity of staff is very important. The facility is doing ok with this but would like to see more effort in this. I would also like to see more cultural and ethnic diversity in food choices and activities.

The staff I've worked with are kind and helpful. My father doesn't need much help so he doesn't make use of a lot of the amenities offered. The transport to the doctor is super helpful! Medication has been an issue, but we manage it now rather than having the facility do it.

I just think the aides should do more but I understand it's an assisted living. They are nice but don't go that extra step. I'm sure it's just that I think they should. I'm disappointed in the meals. Mom is a vegetarian and they don't have a good menu. However she doesn't ask for anything special.

things are OK however money has been gone missing along with laundry that has never been returned. They don’t seem to care or have an apology for it. It’s just the way it is Attitude.

The people at Legacy Ridge were super nice and they went over and above to help my Dad. They were short staffed and therefore suffered with responsiveness and such but otherwise, a good experience. I would recommend!

Overall the community was a very positive experience.

Food quality varies so much. My folks end up eating out or cooking. Not worth the value of 25$ they assign for meals. Marketing told us several things that weren't true. Examples: told us the hair salon was open and available 5 days a week. Told us Dr on site for any appointments a resident may need. Actually a nurse practitioner 2 days a week. And only if the NP is in your insurance network. Concierge service to help get groceries etc to apartment. Not true. Over my parents like it. They say it's too much trouble to move. It's a great location with doctors and shopping close by. Facility is lovely and apartments are great. Response from leadership about resident issues can be non existent.

The only thing I think they need as an improvement is a call button at the entrance and at the Memory Care section for visitors.

The cleanliness of the facility and the friendliness of the staff members/residents is what really stuck out abut Legacy Savannah Quarters and was the main reasons we chose them over other places we looked into. I highly recommend them to others.

They staff is extremely caring, warm, friendly and dedicated. The staff knows their residents very well. They spoke about the diversity of the staff and residents and the attention they put into each resident.

My experience was reasonable and I like the friendly staff. They are short handed, so there are problems getting laundry done weekly. Problems reported on move in day about 6 weeks ago have not yet been repaired. The staff is attentive to residents needs, again, I believe they could do more with appropriate staffing.

I would tell others looking that if they have long-term care policies that require a doctor be on premises. They need to ask those questions first. I would recommend Fairview Park to others looking.

Very good. I would definitely recommend it. The food is much better than our last facility. The layout is excellent. The management is very responsive and personable. The staff has been very good. It's a relatively new place with a few bugs to work out yet. But we're very happy.

Staff are all friendly/helpful, approachable, facility is primarily kept clean with obnoxious smells are kept controlled Monthly rate is far too expensive and a resident 's needs should be reassessed, re-evaluated at least monthly also meals, snacks, desserts for diabetics should be made available but are not all meals are created and presented with NO differentiation I know because I am dx'd with diabetes,was never offered alternative menu and, I was there 6months

High amount of fried foods. Not really a heart healthy diet. Seem to ship residents off to emergency room on minor incidents. Then very difficult to get people back to there residency.

The staff is very courteous and helpful. The meals are very good. Communication is great. They have helped my mom so much. She enjoys being there, especially with people her age. I would recommend this facility to others.

I would tell a friend,it's a tad expensive but worth it for peace of mind. We chose Thrive because[name removed] was amazing and they helped Grampa get in a room just up the elevator from Gramma. They made them feel so welcome and even rolled out a red carpet upon their arrival. We love that place