Arrow Senior Living

Our family had an in person tour and it was fine, the impression we got is that it is an older styled facility. The staff were really nice and outgoing but we did not really seem much engagement with the residents.

It is covid times so obviously things are different and they change quite a bit, there have been quite a few staffing adjustments. My loved one is on hospice and has been since she has moved in, there has been some confusion between the hospice staff and The Boulevard on who does what. But for the most part we really like it and she seems to be happy here, she has made some good friends that she goes to activities with.

Our families first impression of The Boulevard was that it is very home like and does not feel like a medial facility. Based on our experience so far we would recommend them to others.

The community / staff at Walden Place is great. I am overall very happy.

I have lived at Walden Place for 7 years and really like it here. The residents are all very friendly and welcoming and the staff is always there if you ever need anything.

The Boulevard was our second choice, I think it would have been a great place for my mom to live. We went with another facility because it had slightly more activities provided which was something that was important to us.

The food is horrible, the food comes out cold. I have to ask for condiments for sandwiches. The staff is young with a lot of turnover. I would encourage you to shop around. There are a lot of activities offered.

Our family had an in person tour, now it was awhile back but we do remember it being a very nice facility. We ended up not choosing The Boulevard because the value was just to out of our price range.

The lady that we talked to was such a sweet person. The Kentridge seems like a wonderful facility from what we were able to see. They seem to specialize in earlier dementia residents rather than ones who are further along. The location was also a little too far for our family.

So far the community has done a good job caring for our loved ones. We feel safe with our loved one here. the community is kept very clean and neat. I would recommend this community to others based on my experience so far.

I think that the memory care workers are better and organized more in memory care as compared to the assisted living. Try to show up and be there as often as you can because I feel that improves the experience as a family member. Its not perfect but its high quality.

I do have some reservations in regards to response time to request. The staff were not trained as well as it was portrayed that it would be for taking care of a dementia patient. The literature stated special training and there was no obvious showing for everyone that they were specially trained. There were a few people who were outstanding but majority were average. My loved one ended up on hospice and the coordination between hospice and the facility were very limited. There were a lot of restrictions for hospice. I would not recommend this facility when it comes to a hospice need.

Our family was able to do a virtual tour with The Bouldevard Senior Living community and we thought the tour was fine.

The staff members here at Montvale Estates are very friendly, and we get three meals a day which are not bad at all. The activities are great, there are several things each day for us residents to get involved in.

The food was good. The residents seemed to be happy. The staff seemed to be friendly and caring. The dining room was clean, and if my loved one wasn't able to go to the dining room, the staff would check on my loved one and deliver the meal to her.

This community was a whole package it had and has everything we needed and wanted.

The community is neat and clean and the staff is very friendly. I would like to see more variety with the activities. I would recommend this community for independent living based on my experience

Overall we are happy with the community although they can seem unorganized at times. They keep the community clean and the staff is very friendly. My loved ones say the food is good and they have some activities available,

Overall, it's been a good experience, just some hiccups early on. They said that they would put our loved one's headboard onto her bed and put her TV up. We went back a month later, and neither of those things had been done. So I wasn't overly impressed with the maintenance staff that was supposed to do that. There were a couple of occasions with Covid going on where there was confusion about visitor protocol. It seemed to be a problem with internal communication about what was allowed and what wasn't, so there was no consistency week to week when we would come to visit. When she first moved in, we saw our loved one walking around with someone else's glasses on and had to keep asking them to get those swapped back out. But there's been nothing really major. For the most part, the staff and the care she receives from them has been very good. We saw our loved one finish her plate at dinner the other day, and she told us it was good. They do fairly well with activities. I've seen her do some woodworking projects. And tey have e Facebook page that's private to the family where they post pictures for us to see.