Arrow Senior Living

They gave a very good and thorough tour of the memory care center. The staff plan many activities during the day which is what we had hoped for. you can visit anytime! Staff are very kind to patients.

Staff is very un friendly. Food is low quality. Portions are small. Just because they are seniors doesn't mean they have to watch their weight. Some still have their teeth. Some of the services that were offered have not been provided.

There were some challenging times throughout my father's stay there, but they got ironed out for the most part. The majority of the community was very clean but there was an issue with bugs in the ventilation system that were not able to be completely remediated. The staff was always very friendly. There were still questions about the amount of care my father needed versus what he was billed for. The rehab care was very good and has helped my father's health improve. Some of the staff was extremely helpful and very nice but the quality of the food was lacking. It was very greasy and led to many residents not wanting to eat very much. There was an active calendar with common activities that the residents enjoyed but I'm not overly sure about activities away from the community. There are al lot of positives about the community with location, friendliness of staff being up there but wish that there were more opportunities to have reassessments of the care needed aside from the every 6 month. My specific situation was that my father's health improved based upon just the overall time from being released from a hospital and the costs high from that. They do explain the timing in the lease agreement, so that is not a surprise, but something I wish was changed. Generally speaking, it is a very nice place to be with above average care and facilities.

I would tell my friend that The Princeton is a nice facility and the staff is friendly and easy to work with.

Care staff wonderful, administrative personnel are not as communicative as they should be. Beautiful facility. I would recommend.

Overall excellent experience. Very friendly and caring! The staff is very responsive to needs and any concerns. I would highly recommend the Summit for the care of your loved ones. My wife has greatly improved under their care!

Overall - I think that The Parkway Senior Living is a nice place for a loved one.

Crestone is very new and they are still trying to fill out their staff and complete construction. They are doing well moving forward even with the challenges of opening a new facility. When they are fully staffed, I believe they will be a high quality senior living community.

They all seem pleasant and helpful snd try to accommodate your suggestions. However they have to report to their boss too. My mom has recommended to others and a few have moved in. I think this place struggles like all others with retention of employees. It's hard to see someone go that they really like just to start back over again. Food service struggles with employees so the service takes a bit to get served. But the food quality is normally pretty good.

They need more staff. Current staff is overworked. With these improvements I would recommend this community to other families

I believe that this is a special place to live. It is still small enough to have that feeling of community.

Overall the facility is very nice, it's a newer building, clean and well kept. The food is good, the staff is friendly. But they won't try to persuade a resident who needs assistance to take it and they don't communicate enough with the resident's family, at least in the case of my mother, who has dementia.

I would recommend it.

Mostly friendly staff. My dad's needs are being met. Not perfect, but being met. Based on the experience we have had so far, we would recommend this community to other families.

Generally fine. Some operational and staffing management issues and responses to requests have taken more than a single report or request. Then finally addressed. Management fine but trickle down actions slow. Facilities excellent. Restaurant service outstanding. Wellness care generally above average.responsive Management open to listen and quickly pass along concerns.

Friendly, helpful staff. Nice facility. Visit twice weekly and consistent care and experience. I would recommend them to others looking.

My Dad has been there about three months and he has loved it! He is very picky on food and I was very worried about that but he has really liked the meals! He loves having people to talk to as well and there is always activities so it keeps him more active. They have a workout facility which is equipped well for him to use. They also just remodeled it all and it looks FANTASTIC! Great place to live for him this far and staff has been great.

Based on the experience I have had so far, I would recommend this community to others but for not those who are in a wheelchair. It is not wheelchair friendly.

Our experience so far - The staff are very friendly and helpful and the quality of care seems good. However the food is inconsistent and the activities are just fine. As for value, all homes are way overpriced. The Kentridge seems to be one of the better ones for the price.

Montvale Estates had the best floor plan and storage closets out of the 5 facilities we toured. [name removed] died in September and was satisfied with Montvale until they lost their 5 star chef. Then she started complaining about the food They do need to hire a chef that considers the best and most nutritious foods for seniors.