Arcadia Management

This place has been a good fit for us, though the activities could use just a bit of improvement.

The Arbors at Westbury is a very nice place. Very clean and well kept. They could improve by having their staff educated as to what the rules and regulations are, as one of their staff members completely misinformed me on what to expect which created a few issues. Other than that everything has been great. Everyone there is very friendly and helpful.

We're very pleased with how things have turned out at The Arbors at Islandia! They really went above and beyond helping my loved one get settled and introduced to the community. They made sure she had some friends, and was familiar with all of the activities and services that they offer. The facility itself is very nice, well kept, and clean, and they do a great job looking out for the people who live here!

We tried the Arbors at Westbury for 2 weeks at first as a trial run for my dad. After the 2 weeks, we picked him up and by that evening, he wanted to go back. We made the arrangements and a week later, dad was happy as can be to be back at The Arbors. He made lots of friends, is participating in activities, loves the food, and adapted very well.

Glad we found this place.

I toured here when I was looking. I felt the community was very low key and low pressure. It was well managed and the residents seemed happy and the staff friendly. All in all it was a good tour, and I liked them.

We visited this location when we were looking into care options for a loved one. We really liked the location, and the facility itself was small and focused. The staff were attentive to the needs of the residents, and they offer multiple levels of care and housing options.

My mom is staying here and she has not been here for a very long time. So far we are very happy with the cleanliness and friendly staff. Value is medium but the service and caregivers are excellent.

Things have gone very well with The Arbors at Bohemia, we're very pleased with them! They were so helpful throughout the whole transition and move in process, they made things very easy for our family. They even handled things down to hanging pictures and arranging the furniture! The staff here are all very friend, I haven't met one person who was anything less than friendly. We also liked that this community is all one floor, that is something Mom was very interested in.

Things have gone very well with The Arbors so far, I'd give them top marks across the board. They made the transition very easy, the staff have all been friendly, and the facility itself is well kept and clean.

No place is perfect, but The Arbors has a lot to offer. The staff is involved with the residents and do not just move them along. On site medical staff is a great asset. Any issues with wellness (and they have been small) are quickly resolved. The activities in the main area are usually well attended. A key to any place is whether or not friendships are made. For my parent, the Arbors has worked. Any issue that arose was resolved and most times resolved very well.

They did a great job at The Arbors at Bohemia. It's a very nice looking, clean community and the staff were all incredibly friendly and caring. They show a sincere sensitivity to the family and to the needs of each resident.

They're doing a great job at The Arbors at Westbury! It's an attractive, well maintained facility, with a very pleasant atmosphere. The staff have all been very friendly and professional, and I feel like they take very good care of all the residents. They're very attentive and all of my Mom's needs are being quickly and efficiently. The woman who helped us out during the touring process, Monica Wiedeman, was particularly helpful! I toured quite a few facilities and she was by far the most approachable, informative, and helpful person I worked with. One thing that that really made The Arbors stand out to me is their all-inclusive pricing for care, you don't need to worry about your bill skyrocketing as care needs increase. It's a big relief knowing that my Mom is somewhere where I know she will be safe, well taken care of, and happy!

Wonderful staff made my father feel that he was home. A range of activities including entertainment, trips , classes and clubs always provided interest. All in all, a positive experience for my loved one. Very dedicated staff members.

Mom moved into the Arbors last week. The place is clean, staff is very friendly and helpful. So far we are very happy

Tomorrow will be one week since Mom moved in. So far everyone is very responsive to her needs. They were very accommodating to make sure her room had the shower set up to suit her needs. She thinks the food is very good! From the beginning it was a joy working with the Arbors. Christopher W. was very thorough during our phone conversation in going over what services the Arbors provides to ensure that I knew if it would be a good fit BEFORE I went for a tour. During the tour Case Manager Judith A. went over all the details so there were no surprises. The monthly fees are very predictable AND VERY reasonable (much less than other places I toured). Mom's already set up with occupational therapy and physical therapy. So far so good :)

We needed to find a safe place for my mother who has macular degeneration & needs more socialization than she was getting in her apartment. She was not able to cook for herself or complete many other activities of daily living safely. The Arbors at Bohemia had the largest Movie/TV screen than any other home we looked at (6 others) and the fact that it's all on one level (no elevators) made it a winner. I don't think my mother would have been able to manage using an elevator because of her low vision. The Arbors Bohemia staff have been very helpful & considerate. Everyone from the housekeeps & maintenance crew to the people in administation have been cheerful as they lend a hand or just have to answer questions we have. My mom says they're keeping her busy & has already been out on 2 trips. She is adjusting well & we as her children are so relieved. It's so nice to say good bye to her and know she is safe. Priceless!

I'm very pleased with them, she is adjusting very well. They are very open to suggestion. What they tell you when you go in changes once you actually get in there, but not that much. They are loaded with activities. The food could probably be stepped up a little but in the span of things it's fine. In general ask a lot of questions assume nothing. Don't feel guilty because your doing the best thing you can for whoever needs the help. Our initial invite and tour was very informative and helpful.

They have been doing very well. They have a calandar with activities and events. They are very enthusiastic, and very clean. The dining room was very nice and newly renovated. When I call for updates, they call back and give updates right away. They have just been great.

She loves it! It's great! There are lots of activities and I can't think of anything that could be improved.