An Inspired Care, LLC

In early August 2013 I relocated my Mother (80, w/mid-stage Alzheimer's) to Belgium Gardens. (She had lived the previous 1.5 years in an assisted living facility in Saukville where she was terribly unhappy & had become isolated. Our opinion was that the level of care & management was substandard, chaotic and devoid of compassion in Saukville.) Since moving to Belgium Gardens, Mom's level of happiness and feelings of security have improved remarkably. She is following a daily routine, enjoys the meals, sleeps considerably less, watches far less television by herself (now watches movies with the other ladies), and is generally more active and engaged. Management has been promptly responded to our concerns or needs. My first impression of the Manager was that she genuinely cares about residents, and that impression has not changed. The CNA and other staff at BG is well-trained and overall is very good at their profession. I've noticed they have in place systems and routines which eliminate unneeded chaos and keep things running smoothly. Most staff display a high level of compassion that gives the facility the feeling of a Home with a beating heart. We are thankful to have Mom at BG. I will update this review once Mom has had more time/experience as a resident.

In early August 2013 I relocated my Mother (age 80, w/mid-stage Alzheimer's) to Belgium Gardens. (She had lived for 1.5 years in an assisted living facility in Saukville at which she had been terribly unhappy and we felt the level of care & management was very substandard. The move was long overdue.) Since moving to Belgium Gardens one month ago, Mom's level of happiness and feelings of security have improved remarkably. No longer is she sleeping half the day and watching television by herself the remainder of the day. At BG she is more engaged, enjoys watching age-appropriate movies with the other gals in the common living room, and participates in the daily activities. Most importantly, Mom tells me often how good the staff is to her, how wonderful the food is, and how much she likes it there. My first impression of the Manager was that she genuinely cares about residents, and that impression has not changed over this first month. BG has been very promptly responsive to all concerns and needs we have raised, and has been proactive in many instances as well. The CNA staff at BG is well trained and most staff display a very high level of compassion, which transforms BG from being just a care facility to being a Home with a beating Heart. What could be more important? As a daughter who fiercely loves her Mother, my mind is more at ease now. I no longer have to worry constantly when I am at work, as I have confidence that she is being closely watched and cared for properly. When I visit her, I don't have to "work" -- I can just enjoy the visit and be her daughter. It's made both of our lives better. I will post an updated review in a few months as we gain more experience with the facility.

Still in the reviewing process but it does seem that they need more staff in all area's and should keep to their promises on care giving, well give and updated review at a later time.

It fell more like an institution, not really homey. Staff was friendly and kind. Seemed very busy with many people around

Terrible. Little kindness and compassion for staff or management toward residents. Not skilled; bad ones just train the new ones badly. Some are snippy and unkind to the residents and spend little compassionate and kind interaction with residents. Not kind or friendly to family members. Concerns get a nod and promise to take care of it but after a week or so it doesn't continue and you have to start over and over and over. Problems were so bad it caused our family and loved one much stress and heartache, Bad reputation in community now where it was once thought of highly (it was sold and went down hill terribly). Needed to go constantly to be with loved one and hire someone to help out to insure loved one would not be harmed. Loved one was afraid to ask for help as was told by caregivers they had so many other people to attend to and made residents feel like burdens. Just appalled that they could only find help that wasn't suited for caregiving. Unfortunately, after talking to professionals in aging care, this is most often the case. The good places are few and assisted living is not very regulated and they get away with this and know they can. I wish I could give a better review but sadly I can't.

I toured this community and a resident was sitting next to a staff member and that resident smelled like urine really bad. How could this staff member not smell the urine? They don’t even have any many residents and still can’t give good care. Don’t let the new and cheap prices fool you. The lady also was all over the place while touring.

Warning!! this place should be thoroughly investigated, and you should talk to families of residents. This used to be a first class operation till late 2018, but has deteriorated drastically since then. My relative was just transferred to another facility, and could not do it fast enough. Caregivers as a whole are a joke, totally unprofessional, and if they were ever trained, it escapes them. Ridiculously expensive on top of all

I went there to see the facility because a friend's mother lives there and I was looking for a facility for my mother to live. After talking to a few people there I was surprised to find out that there has been a large turnover in staff after new management. I did not feel that this is appropriate for Alzheimer 's residents. Therefore I decided not to choose Silverado.