Allegro Management Company

The staff at Alto Grayslake are very friendly and helpful. The move in process was easy. Housekeeping was good. They cleaned the rooms once a week and laundry is done once a week. Daily activities including bingo, games, special events that includes family. The food is very good. They post daily lunch and dinner items, but you can also order off of a menu. I would definitely recommend Alto Grayslake to anyone looking for an assisted living arrangement!

We believe we found the ideal assisted living facility at Crane's View Lodge for our mother with mild to moderate dementia. The staff is universally caring and attentive. The residents living there are also very nice. The services are al a carte allowing personalization for each resident's needs, such as bathing assistance or taking medication. The five stacked floors are actually easier to navigate than some of the sprawling one-story buildings we visited. The private apartments are well laid out and spacious. Housekeeping and laundry is done on a regular schedule. There are several communal spaces, so the experiences seem varied. And there are always activities scheduled throughout each day, including many special seasonal gatherings. The dining room is very nice and the waitstaff is responsive to the resident’s special requests. There are a lot of choices for meal selection all day, including a special for each meal. My mom has no complaints about the food, which is what’s important. Visiting guests may join residents for meals for a modest fee. There is an in-house Salon and Physical Therapy Room for outside professionals to seamlessly offer services to residents. The entire building is on a cable system, which means TV is included in the fee and probably works very well for most people. The only issue is that there is no DVR, so non-live viewing would need to be done through streaming devices. Same with WiFi, it's included and seems robust enough for most things. The only small issue is that it doesn't integrate perfectly with Jubilee TV, which I use to remotely control my Mom's TV. I would highly recommend Crane’s View Lodge.

[name removed] is very friendly and informative. Nurses [name removed] on 4th floor are very caring with the residents. The rooms in memory care are just the right size! They have great amenities offered as well.

The facility itself is clean and is like a hotel. The staff is great. The food is pretty good, with lots of options. We have had no issues with communication. Parking is off street or across the street, which can be a hassle if you're in a hurry. It is also right by the hospital and medical offices, which makes appointments easier to navigate. There are lots of activities, including some where guests are invited.

The facility has a very homey comfortable atmosphere. There are several in Tallahassee but me and my father feel this is the best . It does not feel sterile and the residents are out and about so easy to make friends.

Mom feels at home at Alto. We enjoy visiting her there. It's a very warm & welcoming atmosphere. Mom really enjoys the socializing. I'm happy for her and relieved to have such a caring team around her especislly after I was her primary caregiver for 4.5 years in her home. Couldn't be more pleased with Alto and the staff.

Staff is super friendly but sometimes hard to get a hold of on the phone. We have had a very good experience there. Room sizes are a "little" small but can vary as well. You can tell the building is a little on the older side but they have updated it quite nicely. The amenities are very nice and seem to be what all he residents like as well.

My loved one is a resident at Crane's View Lodge. The staff is attentive and supportive. The quality of the food is great. I highly recommend this facility to others!

My mom moved from another assisted-living community in St. Louis, and we cannot be happier about the decision! The Allegro community is very active and she gets so much support throughout her day. Since the move, she’s been playing cards regularly with friends and doing other activities. The staff know her by name. Allegro is excellent and we only good things to say about Allegro!

They have been such a good community for my parents to join last August. Mom had dementia and dad was pretty isolated in his role of caregiver. The staff was professional, courteous and at the same time incredibly kind and loving. They were quick to respond to my mom's every need. Mom passed away at the end of December and everyone from staff to residents have been supportive and caring. Staff as well as residents came to my mom's memorial service to be there for my dad. Can't even adequately express what a blessing it was for my dad.

All of the staff in Memory Care are fantastic! They know us. Doors are locked coming and going. The room sizes and accommodations they have are great! At times, I think his room is just a tad small, however, I think it's probably perfect for an older person

While no place is perfect, Allegro is pretty close when you compare it to options. It's pricey, but not as pricey as other facilities and I can only speak to independent living. I can say that time and money are spent on keeping residents active and entertained. As far as the staff, they are wonderful. Everyone is friendly and they really do care about bringing joy to the residents, with just an ton of great activities designed with residents in mind. Staff is available to talk or help, always. As for the activities, my mother went from living alone in a house thru Covid and illness, to having a bunch of new friends. She has become much more active and the residents are very friendly (of course, there's always exceptions). I no longer worry about my mother being alone, and she is always busy! As for the food, it could be better and I think the staff knows that. Without going into detail, I do hope the food is improved significantly. Otherwise, no complaints!

Alegro is always clean and everyone is friendly. I feel that my brother is safe there. If something goes arrive, I'll depend on the staff to give me a call so we can fix it right away. I feel good every time I visit him and relief that he lives there.

It is pretty expensive, but there is value. Based on the experience we have had so far with the Allegro at Harrington Park, we would recommend this community to other families who may need a place for their loved ones

[name removed] loves this place and all the kind people who work there. Her son did surprise tea party (In beautiful side room) with all her friends! What a great afternoon. All was prepared perfect and we all had a great time. Santa sing along with all of us and she had a fantastic time. Thank you for inviting me to be part of this spectacular afternoon!

We have been very happy so far - the staff is wonderful, the food is very good, my parents apartment is lovely - great layout - terrific that the lanai is screened, lots of activities, my parents love movies and even if there isn't one on the schedule the staff will put one on for them, dr and lab are made very easy with dr's coming on site, the fact that independent and assisted living are intermingled was important to us - in some other facilities the assisted living areas were second rate

I wish I had more to comment on but I have only been there 3 or 4 times but from what we have seen so far its wonderful! The staff are all very nice and caring people. The room sizes are average. I would definitely recommend them to others looking.

We are so happy that mom choose Alto. The community is small enough that she adapted well. Its proximity to family has been a great blessing. Mom feels like she's home. Mom loves puzzles and the activity room has a great selection. The library is constantly refreshed with selections from the public library so there's always something interesting to read. The staff in the dining room greet mom by name and with personal connection. They are welcoming to her guests and the food is nutritious and served with an eye for beauty. As mom transitioned from her large home to assisted living, having a separate bedroom was important to her. She is still able to entertain and enjoy personal time in her living room and maintain privacy with her sleeping area. We have high regard for the community at Alto.

All of the staff at Alto Wheaton are friendly and helpful, they go above and beyond and I feel that my mom is safe. I'm happy with the housekeeping, they do a good job. Family communication is excellent. It's not a huge facility, 88 apartments, so there is a family feeling. [Names removed] are my main contact people, but everyone is great and I have interacted with a majority of the staff members. I shopped around quite a bit and found Alto to be the best value, but of course it's expensive, more than her monthly income, so that's a concern, but we know it's a reality. We moved my mom in and it went smoothly, they have done a nice job involving her in the activities. I've eaten at Alto several times and the food has been excellent. PT and OT have worked with my mom following her hip injuries. They are caring and professional and communicate with me regularly. Mom has a call button that she can press for assistance and the care givers respond in a timely manner. The Activities Director is really sweet and makes a point to involve the residents. She also does manicures for the ladies. They have a movie every night at 6pm in the "theater" among many other activities. I would highly recommend Alto Wheaton to others!

The Handled a recent Covid outbreak very well and got it under control quickly. The best staff. All day dining and menu Great chef. Not standard ALF food. Beautiful grounds. Shuttle service is very good. Driver amazing. They treat you as friends and not patients. We made a great decision.