AgeWell Solvere

I was there when they were doing a sing along which was so much fun to watch. Lots of people were sitting outside in front of the building underneath the veranda. The place smells very clean. On the 2nd floor there are enclosed balconies. Downstairs has a courtyard with putt-putt golf. There are reading rooms, wii bowling, pool (game only), a rehab-type gym, salon, art room, reading area, planting of veggies is encouraged, menu changes are every 6 weeks. Memory care is on the 2nd floor and you need to have someone with you with a code for the elevator that is scanned to get to the 1st floor. What is to keep anybody in assisted living just walk out the front door and into the busy street? The people there smiled a lot, there is a very busy activity calendar, many exits are all clearly marked, nurses stations are there and medication technicians handle the meds. A physician visits once a week, but not each person is seen by the doctor. That is more like once every 3 weeks. I don't believe there is any wait list. This place is one year old and I believe 75% occupied. How is billing the long term care company handled? Incontinence? Showering?

Nice building. Has unsupervised Swimming pool, which could be a nice benefit. Rooms clean and staff is very nice.

Sonata has a beautiful memory center. It’s in two separate buildings one for mild to moderate and the other moderate to severe. It’s nice because it’s in its own building and not set inside a building. Meaning it doesn’t feel like a prison ward. The bedrooms are nice size, very modern, clean and very nice.

First of all thank you for sending all the pics of my beautiful sister. Secondly, she is so happy there. She loves her caretakers. She’s made a few close friends and is friendly with everyone. I’m glad that I made the choice of Poets Walk for my sister. [Name removed]

The Pavilion at Great Hills in Austin, TX is a very clean, pleasant facility with friendly workers and a fairly responsive senior staff. Some of the problems my family has had with the facility can partly be attributed to my mother's dementia and her inability to keep track of any items or remember what is scheduled, etc. So, we have had just one major issue in the three months she has lived there. We had a problem with her medication administration when the medication aide placed her medicine in her apartment for her to take on her own instead of staying and watching her take the medicine, for which we were paying an additional $450.00 per month. We never could find out how long this had been occurring - over one week for sure and maybe almost two weeks - and only discovered this when my sister and I started finding little medication cups with pills in them squirreled away in my mother's dresser drawers and under couch cushions. It took two emails and a personal visit from my sister to the Executive Director to resolve this; find out what was going on, what they were doing about it and have our $450.00 refunded. We were finally informed that the medication aide had been dismissed. Luckily my mother has no life-threatening illness, although she is taking psychotropic medication which should not be missed. I don't know if other residents were having the same issues. My sister and I have realized that we have to lower our expectations, because in such a large facility with so many staff and residents it seems impossible for everything to work well all of the time. We do not have the will, heart or stamina to move my mother again, so are just hoping this was an aberration and all will go smoothly in the future.

This facility was very nice and the 1 bedroom was quite roomy. The staff was friendly. We did not see the Memory care section so a 2nd visit is needed. This facility is on our short list.

liked sonata but again rooms to small for two people. maybe something we have to live with.

Just moved my mom there 3 months ago. She likes it a lot. I was hoping there were more intellectual activities. A bit difficult to understand the doctor communication. I will figure it out.

Lovely facility and staff. [Name removed] is wonderful and all the people there have been so helpful and friendly... We are impressed with all the programs they offer and the rooms and courtyards too.The food and dining area are very good with lots of selection and high quality nutrition. It is a place we are considering for my Dad. We are now looking at their Memory Care too.

Much improved over the last year. The new chef has prepared a variety of delicious meals. Still having some communication problems among the staff, but seem to be getting better once management addresses the issues presented by family of resident.

REVISION Elan Westpointe, New Braunfels, TX. This is the 2nd time I have reviewed Elan. After speaking with the Director, I believe they are now making strides to improve on the issues that concerned me in the previous review. I also believe they are still working on improvements in other areas. I believe the director, [Name removed] is the right person for this community. Thank you [Name removed]!

I went on a tour here and the staff was really nice and helpful. They answered all of my questions. It was nice and clean. It had a nice courtyard area. The residents were up and active. This was my second choice, It is important to me that there is a front desk person and they didn't have one here.

This facility represents a safe environment and that plays a big part in my friend trusting someone with her care. The staff is adequate and the facility itself is clean and picked up. The only reason why I did not give this community a five-star review is that I do not like relying on the staff members to let me in and out of the unit. It is a memory care facility and I am used to having the code so I can let myself in.

It was very nice. I think my dad would prefer a bit more of a kitchen with a sink. They just had a fridge and microwave in a closet area.

On the tour I saw a screened porch on every floor and I was impressed with that. The community was really big and i felt he would get lost in the mix during a respite visit. We found a much smaller community to use.

Mom loves living here she is so happy and content. She is content with her room it suits her very well. She has already made some friends she thinks all the residents are so happy and friendly. Mom thinks the world of the staff and so don't we. They are so kind and compassionate very attentive. I believe mom loves the food she gets very excited when they serve cinnamon rolls. This has been such a positive experience and I'm thrilled everything is working out. We would recommend this community.

Sonata Viera is a great place for my mom. She is so busy, the facility is very clean and smells nice. The atmosphere is very upbeat, it's a second chance at life. She is no longer secluded while everyone is at work, she's making friends and it is so good for her mental state. The staff encourages her to participate, they will actually go to her room and invite her to join in the activities. There so many activities she enjoys, there is sewing, bead work, baking, they have icecream socials and they provide transportation to take them shopping or out to eat. The food they provide is delicious and they offer healthy meals. If she doesn't like what is being served they offer other choices. They have porches with rocking chairs to sit and enjoy the fresh air, and sidewalks to get exercise if they want to. It is definitely a good clean environment for her. We would highley recommend this community to friends and family.

Air and heat are difficult to deal with. Food is usually very good. The kitchen needs help on the weekends.

The food is fine and they do offer a lot of daily activities. The staff are good people and they are doing a fine job. The staff are efficient. The community is clean and the grounds are well maintained.

This was a wonderful tour the staff was great and we enjoyed having lunch there as well. The community was very nice and they offered daily activities. This would have been a nice fit but I felt my mom would need a little more assistance than what they offered.