Trustwell Living

The staff are great and very caring. I think it's a great place to be if you have to be. The facility itself is good. And overall they do a good job with memory care related issues.

Astor Place was the right place to get my Mom the needed security and long term help upon my Dad's passing. My Mom had early onset of Demetia when she moved to Aslor Place. Over the years that has developed to the point of having to move her to a Long Term Memory Care. As much as Astor Place tried, they are not set up for those needs. I can't say enough good, thanks for the loving care my Mom got and how they worked with my Sister who is the main person over Mom's health care and myself over 2,000 miles away in Alaska. To the staff, then and now, I want to thank all for all you did. It made my days a lot lighter knowing that my Mom had eyes on her, the care was excellent! My brother, sister and I made a promise to our Dad to protect Mom at all cost and to ensure she would be taken care of. Because of all you have done, now her being cared for in Portland, our promise to our Dad and to Mom was and is fulfilled!

Everyone at Oak Creek Place has been extremely awesome to work with. More importantly, my aunt has been take care of by kind and compassionate people.

Highlander Places RN met with my Dad and I in person, assessed him and reviewed his records and said they absolutely could handle his care. Because they are a smaller facility I think with only like 40 some odd residents, It has a more intimate setting than other facilities I toured. The staff, oh my gosh....are terrific!! The Director, The Community Liaison, the Facility RN, CNAs, Med/Techs housekeepers, cooks. Every single staff member has gotten to know my Dad and love him. I have interacted with almost all the staff and they treat me like friend/family. They truly go above and beyond and I'm so glad I chose them.

I had a very pleasant experience with Grace as she gave a tour around the facility. It was evident that the staff cares greatly for their residents and strive for excellence in all they do. If you want warmth and comfortable accommodations for your loved ones, I would highly recommend Kent Place!

Have had the pleasure of working with Kent Place on multiple occasions. There is always someone to greet you with a smiling face. The staff goes the extra mile to make sure that not only their clients are well taken care of, but the families too. Providing gatherings and opportunities to connect as a community and family. It's an important aspect of care to make sure to include families. Overall, I will continue to advocate for Kent Place and their amazing staff!! Thank you for all that you do.

This facility has been great for mom. She's happy as can be here! The staff is super and really stick out here. They're all very friendly, recognize me when I visit, and they treat mom wonderfully. This move was a hard decision to make, but mom has done remarkably well. For awhile, she was adamant that she wasn't going to leave her home, so we were nervous about the whole thing. All of that has gone away. She loves it here and actually has improved so much. Her attitude is better and overall she feels better now that she's not having to do everything for herself. It's been a really positive experience for all of us. The facility is all one level and has a very 'at home' feeling. The activities are good, mom is just shy about participating. But the activities director is very friendly and nice. She's top notch and tries to encourage mom to participate. The food is good. Communication with the family is wonderful. They're very receptive and ready to discuss concerns. Right after we moved mom in, corporate did a rate increase. The director worked with us to help keep it affordable for us. I would absolutely recommend them to friends and family.

We placed our 94-year-old mother in River Run in March, and have been so pleased with the assistance and concern she has received from staff. She has had a number of health problems and hospitalizations, but staff have been there to support her on her return, and to assist and encourage her in her recovery. Currently she is regaining strength and mobility because staff help her take recommended walks and exercises on a daily basis. She feels safe and cared for, enjoys many of the River Run activities and has made friends with other residents. It was difficult for her to leave her home of 30 years, but thanks to River Run staff, she is adjusting and feeling at home. My sister and I highly recommend River Run!

This was a nice community during the tour.. The community price was more than we wanted to spend.

After taking a tour and meeting some of the residence, not only would I suggest Kent Place to those in the Clark County area looking for a calming environment, tucked away from all the hustle and bustle, with kind and caring staff; I would mention it to my family members as well. The staff I have had the pleasure meeting, or have passed in the hall have been friendly and considerate. The residence were cheery and have a lovely community to reside in.

I am always telling people how much I love living here. The help is wonderful they always listen to you and care. I look forward to meals, the food is delicious! The activities keep me busy every day!

Our Mother has been at Parkhurst for 6 years and throughout that time we have been so impressed by the level of care she gets there. The staff is so kind, empathetic and attentive. They have gone out of their way many times to help ensure that she is content and healthy.

We had a great experience there. Kind, caring folks there. They cared about my mom. It felt inviting there This is a community I would recommend to others for their loved ones.

I love the fact that the staff has been the same for the year that my Father has been living at River Run. Everyone is happy and in good moods. They really try to keep everyone clean and their apartments in good order. The common areas are clean and well decorated. I love the fact that residents can have a pet if they so choose. The center courtyard is a nice area for both residents and their pets to enjoy the nice weather.

I don't have anyone personally living there, but did tour the facility. It seems clean, updated and well managed. I did see the community relations manager interact with several residents in a sincere caring way. I spoke with several of the staff including a caregiver and activities director. All were very caring and personable in their interactions with the residents. It felt more like a nice apartment complex, than an assisted living facility. I left impressed by the staff and facility based on my initial tour.

My mom was there for a very short time... but the only thing that could've been better was if the director could've been a little more realistic. She led me to believe my mom was adjusting and doing perfect, when in fact she really wasn't doing well at all (which I basically knew)

We were very anxious about the move in process with a reluctant loved one, but [name removed] and team were so welcoming and confident all would be well. [name removed] helped with tips for reducing "triggers" with the move as well as helping us use confident, practical, simple language about life transitions. And the transition and move in went well! And fairly smoothly! A big "whew!". Still adjusting, but love the attentiveness and on the spot problem solving with very willing and creative staff.

It's an older facility. The people are outstanding. The staff is great, very friendly, and caring. My loved one does not like the food. They do not participate in activities. It's too expensive. We picked this community because, we met a lot of staff, who were very friendly, and I felt my loved one would get good care at this facility. Also, it's a locked facilty, and more secure.

I toured this community. The staff was very friendly, clean facility, good atmosphere. Location wasn't ideal for us, too far. But it was a nice place.

This was a very nice community. It wasn't as close to family as we wanted. They also didn't accept Medicaid after my loved one would run out of money.