Titan SenQuest

While other facilities in the area have a sterile "brass and glass" hotel look, Elliot Place has a very warm and homey look that I prefer. It's a one-story facility so no elevators or stairs and parking is close by. The staff are most accommodating and don't have the corporate business attitude I have experienced at other facilities. The staff truly feel like friends and display compassion and a willingness to serve.

Well kept property. Staff is responsive to questions. Communication. Felt welcomed from day one.

She loves it there. Good value for price. And so many nice people! While we were "shopping" facilities, they were so helpful. One of the big "pluses" for us is the Cardinal DOES accept Medicare for advanced services. While my sister lives there independently for now. She will not have to change facilities when she requires additional care!

From director to support staff they are very friendly and concerned about their residents. A big life change for elderly is not easy but the staff went above and beyond to make my mother comfortable and safe. Thank you!

[name removed]the administrator was amazing. She was great to work with and very flexible. So thankful for Elliot's Place. Location and cost is what stuck out over other places.

Our mother has been at Ashford Court for 2 months and we are very impressed with all the staff members. Although elderly people can be difficult at times through major adjustments, like moving, every Ashford team member from director to support staff are caring and patient. Great amenities and food quality.

The staff is extremely friendly and supportive. The community has a calendar full of activities including opportunities to socialize in some way almost every day of the month.

The staff and nearby residents are wonderful. They meet all of my needs. From the layout of the apartment to the activities they offer everything is so perfect for me. The staff is always happy to help and they respond to each request for service immediately. I love it here!

When searching for a local facility for my mom's placement I somehow got linked to A Place for Mom's website. Within a few seconds of hitting submit i receive a phone call from A Place for Mom and a sales rep named [name removed] From the start he was pushy and I continued to say I'm not in need of any assistance as we are just beginning our search. The places that were recommended by A Place for Mom were all facilities we had already known about. In our conversation I mentioned a facility that is a few minutes from my house that we were planning on visiting bc I had heard very good things about. That was Evergreen Estates. [name removed] continued to push to allow him to set up a tour and i refused. He continued to hound me with phone calls and texts. We did end up placing my mom at Evergreen but had nothing to do with [name removed] but yet he collected a 80% finders fee which in my mind in stealing. He did nothing for this placement. Needless to say I am more than disgusted.

Summerfield is great. We chose them because of the size, cleanliness, location, price, appearance, residents room size and layout. Very friendly, helpful, kind to residents.

They have great staff and very responsive. It is very clean, no issues there. The staff are very kind and friendly. Care quality is good, however family should be attentive and maintain communication for best results. The meals are OK, they do offer selections, and homemade meals, but should provide better desserts and better juice and fruit options. For activities, memory care is much less activities. Need more one on one contact bc memory care residents have poor ability to participate in most group activities. Movies are pretty much ignored and provide background noise. It is good value for the cost. Nice room space. However, they need to replace carpet in memory care, trip hazard on uneven carpet.

It's a larger facility but still feels like family. My mom is very social which did make the transition from home much easier! I also was a hands on activities volunteer and we made lots of friendships. It was a great recommendation!

Can't say enough kind words about [name removed] and the Brentmoor. Been very on the fence about putting my mother in a facility -- I wanted it to be the easiest transition for her and our family. These people CARE! And it is very evident.

The manager went above and beyond to help me get my daughter situated and settled in. The meals are healthy and well prepared. The managers there,check on her. They have activities daily, some housekeeping when and if needed, two alarms if help is needed and every apartment is on the ground floor.Me, her mother is thankful for Elliot Place, my daughter loves it there. They also have other wonderful amenities.

The thing that struck me when I first tried the facility a few years ago was that all the staff seemed to know every resident by name, and that is still true. I follow them on Facebook, and they post activities every day that the residents have participated in. My Dad doesn't participate in the craft ones, but he does go on some of the outings, and he enjoys them. Last week they had Octoberfest, and all of the family's were invited. All of my siblings and our spouses went and had a great German meal and live entertainment. It was a really nice event, and you could tell his much the residents enjoyed it. It's not luxury living like summer is the other facilities, but my Dad loves his little screened-in porch and his little yard, which we have landscaped. He's very comfortable there.

MEALS: All nutrition in vegetables is cooked out, due to over-over cooking. Personally? We do not eat pork (I know, it's personal preference), a lot of meals are pork and bacon is added to a lot of dishes/sides. I realize pork is cheap and economical. Chicken is also overcooked and hard to chew (yes, I have teeth). Salads are nice and nutritional. ACTIVITIES: After 3 pm and evenings, there are no activities offered. No get togethers or games. Weekends there is nothing unless you have friends or relatives to come and take you places. Transportation is offered M-W-F, only between 8 & noon, no afternoon appointments. VALUE FOR COST: For those barely surviving on Social Security and a small pension, it seems expensive, since any extras you might want to enjoy, you have to have money to purchase. Not complaining, just stating a fact for some of us who are struggling and have to families to help provide little extras like; transportation, eating out, extra food purchases, personal and etc.

We were recently looking to move my aunt from another facility here in Grand Rapids that had cut services, and a friend recommended Sentinel Pointe. I stopped in for a visit and was immediately impressed. The building is beautiful and the amenities are very wonderful. More importantly, it was very obvious that Sentinel Pointe has a caring staff. I was given a tour by [name removed], who is the Sales Director. As we went through the building, [name removed] greeted every resident we saw by name. Also, many of the staff have worked there for quite a few years, some of them even since the building opened over 20 years ago. We brought my aunt for a tour shortly after that and she quickly agreed that this was the right move. She has now been there a week, and is loving it. The full slate of activities has made it easy for her to get involved and she has already made new friends. In what could have been a very stressful situation, Sentinel Pointe made it very easy.

Moving our mother to Cambridge Place Assisted Living has been a wonderful experience for our family. [name removed] and the entire staff at Cambridge Place are warm, inviting, helpful and very accommodating. They made every step of our tour, contract, and move in go very smoothly. Our mother is very happy with the activities, meal services and personal care. Her mobility has improved and she has made several friends. The facility is clean, warm and inviting for visitors as well. We definitely recommend the “family” atmosphere at Cambridge Place.

Our loved one does not participate in the activities so we cannot rate those. The value is something I appreciate the most and I would recommend this community to other families.

They make a point to know everyone by name, and to get to know some personal information in order to interact with them better. There are lots of ways they could improve on the food! Dad doesn't eat there at all, even though it is included in his rent. These are his issues: 1) the meal times are very short (9:00-10:45am, 12:00-1:45pm & 4:00-5:45pm), and are spaced way too close together, they need to start earlier and end later), 2) everyone comes en masse to each meal, which means there is a lot of waiting (to get in the dining hall, to get someone to take your order, to get your food); instead of assigning shift times (like [name removed] Hills does) which allows for less waiting all the way around, 3) the food is very bland, and can't be made to one's liking, 4) he prefers to eat his own food because he can get it quickly, get it served hot, and have it taste the way he expects it to taste. He says by the time he has gone through all the waiting to eat in the dining hall, and has finally eaten, within a short time later, they are ready to begin the next meal, and he says he isn't hungry yet.