Sagora Senior Living

We toured Heritage Place during our search for Assisted Living for our loved one. This facility was high on our list! The atmosphere was fabulous, staff members even came up to us to introduce themselves! We had a very thorough tour and all of our questions were answered. They also gave us a monthly Activity Schedule, brochure, and guide.

Holiday Lakeshore Estates has been all I expected and then some. It is definitely what I needed at the time, and has been a very positive experience.

Most of the staff are nice but some are not. The biggest problem is the care services - they don't offer what they said they had. I had the hire a personal aid for assistance I needed in morning and night. They had a Baptist ministry [name removed] who had raved over meals and had a bible study, but it was on second floor and elevator was hard to operate without the help. The other residents are nice. Yes, need improvements and honesty with services offered and accessibility of room's in apt. Cost is good for apt but should include aides services, meals need improvement for choices for those that can't eat spicy food. Entertainment and activities are good but more outings would be nice.

My loved one has only been at Landon Ridge at Kingwood for a short while, but we've had a good experience thus far. The facility has provided the care needed.

Landon Ridge Alamo Ranch is expensive, but peace of mind is priceless. Overall it has been a good experience. And my dad is settling in nicely there.

My loved one is a resident at Holiday Renaissance- Austin. It was a little bit slow with the communication getting started, but they have picked up the pace a little bit. He has been there for a little over two months and has only seen housekeeping one time. Not sure what they are supposed to be providing him. Overall, I would recommend this facility to others. The one thing that helped us make our decision in choosing this facility was we talked to people in the dining hall when we toured. Everyone that we talked to enjoyed being there.

I'm a resident at Landon Ridge at Sugar Land Independent Living and everything has been great. Compared to other facilities with which I am familiar, this place, although not perfect, is a good value.

The quality of the food is good, and the chef is great, but the food is not plated properly for memory care patienst. They do something monthly with the activies, but it's not enough. Overall, they have been amazing. The facility is nice, and they have been doing upgrades. My loved one is safe, and the community is clean. They do an oustanding job of communicating and keeping me well informed.

The facility is beautiful and well maintained. It's similar to a boutique hotel. The food quality is inconsistent but nutritious. Staff is friendly but as all care facilities are experiencing there is frequent turnover. My father is in assisted living and the room is very nice. They have many outings, classes and special events. I feel my father gets good care and the cost overall is an excellent value.

The meals are good according to our loved one, but we don't really know since most meals were taken to the room because of the pandemic. Also the pandemic caused some of the activities to be limited. Our loved one would have liked to fix more of her meal at a lesser overall cost. Based on the experience we have had so far, we would recommend Holiday Tallgrass Estates to other families if they can afford it.

The staff were nice during the tour and they provided great information. We didn't see any of the residents during the tour. The community felt like a nursing home to us.

We've had a great experience at Waterview The Cove. I appreciate all of the upbeat staff and the activities they have to offer! I would definitely recommend them to other families!!

Lakestone is a beautiful location by the lake. Staff is really helpful and friendly. The building is a little dated with some deferred maintenance needed that would help it look fresh. I would recommend to others.

The main reason we chose Heritage Place over other facilities we looked at was just due to the location and being close to family. The facility has a friendly atmosphere with mediocre food and some activities. A new activities director was hired as we left, so hopefully now there is more for residents to do.

Overall we are happy with it. The facility didn't give us access to the apartment until [date removed], even though the rent for February was paid in full. They made no attempt to make it right. Iris is happy there and has taken part in some of the activities.

Overall, Prestonwood Court was the best of the facilities we toured from a cleanliness, diet and food as my father is a picky healthy eater, the staff retention was among the best and everyone was friendly and open. They also believe in letting your loved one be themselves and not try to change them. My father is an introvert and they don't pressure him to attend activities. The issues we have had since moving in were around getting to know my father and his routines/needs. It was not a perfect transition, but overall went ok. I do recommend Prestonwood Court to friends and family, but know it's pricier than most.

What we really like about Brennity at Vero Beach is the food, it is great!! They absolutely offer a good variety - I've eaten there a few times and it is always delicious and our loved one never complaints where she did at a previous community. Where we think they could improve on is the medication management. Yes, we would recommend this community to other families, but with the caveat someone in the family or an advocate needs to oversee the ordering of meds and the times dispensed, especially when the resident is new to the facility.

The most frequent complaint I hear is the food. I've lived in three other retirement facilities, and I think the quality is the best I've experienced. They are short on staff and that contributes to the complaints. The servers have too many tables, which can result in long waits for the main entrée. It has also resulted in them scheduling buffets on Fridays and Sundays which are either popular or more frequently very unpopular. Overall, my opinion after almost two months is positive.

We really love the cleanliness of her room. The meals are great and the help is also great. The hallways were in need of repair but they are in the process of laying new flooring and fixing the hall doors now.

I would recommend this facility to family and friends with a warning about the food. I realize it's difficult to please everyone, but the food seemed much better during our earlier visits. I know that it's a big challenge to keep good staff.