ProMedica Senior Care

The regular staff is responsive and there are several that are amazing. The building is clean and brightly decorated. There are activities that keep the residents engaged. They are sensitive to residents needs. My only concern is building maintenance does not work on weekends. The staff makes repairs on weekends.

This small community specializes in Dementia care and they do it well. The staff relate well to my mom and treat her with respect. The community is clean. Mom likes to participate in some of the daily activities they offer. I would recommend looking into this community for memory care.

My wife is doing pretty well here at this community. They are taking good care of her and her needs. They have a lovely staff here, they have been very helpful and accommodating. There are nice activities offered, and nice outings outside the community. They do good job with cleaning, everything is very well maintained and clean. I've tired some of the meals and the food is great. I know she is being cared for well. Overall everything has worked well and I would recommend it.

My tour of this facility went well. The tour guide was very kind and helpful. They were very informative and answered my questions. This community focused more on memory care, and that wasn't the care my friend needed. It was a pleasant tour. From what I saw everything looked nice and clean. This is a lovely community.

This is a great community for my father. He seems to like the outdoors alot. The staff is excellent and the care he is given. A very clean enviroment with nice surroundings. He is happy with the meals they offer him. I would recommend this for others. they offer him activities to enjoy when he likes to participate in.

My only concern with this community is that I do not believe that they have enough staff currently. They are growing and I believe they are working on hiring more staff. The administrative staff are caring and on top of things. They keep the community clean and I would recommend this community once they get more staff on board.

I think this community is a nice looking facility, it was clean when I took my tour. I found that this is a place for resident with Dementia and Alzheimer. My dad does not need that level of care yet.

So far everything is going pretty well for my father. It has been a good experience. They are taking good care of him and his needs. For the most part they keep the community pretty clean, but I have had some issue with the cleanliness of his bathroom. The staff is good for the most part. He is trying some activities. The meals are nice, he enjoys the food. I know he is safe and I would recommend this community.

My daughter thought this community was good for her dad and we would use them again for respite care if needed. There was one minor issue with his medication but it has since been resolved and the director worked hard to correct it. The food seemed ok and he did participate in some activities with family.

My brother enjoyed a bbq this past weekend as well as they had a barbershop quartet come and sing. I have had some minor issues with the staff ordering supplies and not notifying us but we are working on resolving this issue. The caregivers are very nice. I have not yet eaten there but my brother likes the food. The community is very well maintained. I also wanted to thank A Place for Mom for their help in this process.

Arden Courts is a state of Art Alzheimers residence. Remarkable set up. The only problem is the communication between staff members with a crucial issue that can affect the residents overall medical condition besides the memory disease. Turnover in staff is moderate to high seeming they only have one sector open. Most of the caregivers are truly caring to the residents. I believe education would improve the overall scenario. I'm truly glad we moved my afflicted parent to Arden Courts from a unit that care was disgusting and most residents walked around parched because staff believed if they need a drink they'll ask. So sad because these people can't ask due to their disease and the residents were not checked during the night per staff members response when asked. Country Meadows is a place I wouldn't put my dog and I often think of those poor people in that secured unit and pray for them.....

When we first placed our mother at The Memory Center we were hopeful that it would be perfect for her. While it has not always been perfect, the staff's effort to make it so is very obvious. The care and affection shown to the residents by the employees is heart warming and genuine. The activities are appropriate and fun. The food is sufficient but seems a little bland at times. Overall, our loved one is looked after in a warm, secure and healthy environment.

They are caring for my wife here and I am very pleased with everything this community has done for us. The community is clean and my wife's room is always clean when I visit.There is always someone ready to help to you and someone is always looking after the residents to make sure they are safe. They have a very well trained staff with good food.

Great care, although concerning that cost creep is a major concern. Facility is wonderful, team of caregivers are wonderful and attentive. Salon in Arden Court facility is pricey and overused without instructions given.

Overall the community is satisfying, except for this one thing: facility is Understaffed. Caregiver/resident ratio is too low. Need more capable, solid caregivers!

Mom was quite content and happy there. She enjoyed the people, the many activities, and the staff. She commended on numerous occasions "these girls would do anything for me." There were a few times when she was unhappy with response time when she had been toileted and left there alone too long. the nurses were wonderful except on one occasion when there was a miscommunication. Overall we felt her care was excellent.

Very nice memory care facility.

Truly awesome place. Really nothing negative to say. A bit too expensive for what residents actually get...could get a private room, superior in quality, with just as good care from Sunrise at Cinco Ranch.

I am a volunteer at Arden Courts, Glen Ellyn. I have been a visitor for almost two years and think AC is a wonderful place. The caregivers have the biggest hearts and you can tell how much they care for their residents.

Wonderful directors, caring nurses, most caretakers very good, Residents are clean, fed well, sometimes weekend staff seems short, I would like to see more crafts than memory games, live entertainment great, music memory could be updated another generation, I would recommend this facility