Methodist Homes

The facility looks and feels like a resort. Very clean and nicely decorated. Grounds are beautiful and well maintained. Apartments are spacious. Staff is very friendly and helpful. The dining room is amazing and the food is very good. Lots of menu choices.

It’s stressful to worry about your loved one everyday and the decision to use a memory care unit was a difficult one. We have had ups and downs at Wesley Gardens and at one time I toured someplace to move my mother. But I’m so glad we stuck it out because there has been much improvement in the last month or two. Mom is happier and the others around her seem happier. I prayed for an answer and I got one. It’s always been a good enough place but I wanted her final years to be better than good enough. There is a new feeling of joy and love I can’t explain. Whatever the change in the facility I pray it continues. Knowing she is loved takes a burden from my shoulders.

My mom is doing great as a resident in the community. She enjoys the meals and the activities are good. She has been happy so far and the staff are good with the care and good at giving my updates where it is needed.

I am happy with this community. My father likes the staff who are caring and helpful. The community is clean and he is happy with the variety of meals. They have him involved with the activities and that make me happy to see him participating with the other residents. I would recommend this community to other families.

We liked this. It was a little bigger than what we chose. It was really nice, but there were a lot of amenities we wouldn't use. I felt like we would be paying for a lot of those things we didn't need like the swimming pool, and tennis courts, things like that. The staff here was amazing, they had some of the biggest rooms of the places we looked at. When we were looking unfortunately they didn't have any rooms available.

There have been some issues with the billing but I'm having a meeting with them this week to get that resolved. Based on our experience I would recommend them.

Our family had an in person tour and we just did not feel welcoming, we felt like a big inconvenience. The gentlemen who gave the tour was pretty negative and instead of selling us on the community it seemed like he really down played it. We just did not get that warm and fuzzy feeling.

When I first saw the beautiful facade of Fairhaven, I was excited to consider the facility for my mother’s care after a stroke left her with limited abilities. But that facade is precisely that: a facade, and I wish I had known sooner. Staff: The staff at Fairhaven is unbelievably cruel. There are certainly some exceptions to this; with several very friendly and competent nurses and physical therapists. Some or the nurses and nursing assistants, however, are so terrible that it outweighs the competency of the others. My mother was treated very badly by several staff members at this facility. The nursing assistants were physically rough with her, dropping her hard and jerking her around, resulting in two injuries. In addition, they were very rude to her, as well as our family, using a nasty tone and attitude and talking down to us. The overseeing nursing staff have a very lackadaisical attitude about everything. Any complaint about my mothers health was brushed off with “Well, it’s to be expected, she had a stroke.” However, when she was taken to the ER she was admitted to the hospital for weeks with physical problems, as well as injuries, that Fairhaven overlooked. Food: Excellent, my mother was very satisfied with the quality of the food. Overall: I wouldn’t recommend Fairhaven to anyone. Don’t let the new renovation fool you.