Grace Senior Living

The facility is beautiful and very clean. The rooms are very spacious. Staff is very friendly and seem to really get to know their residents.

We love this facility. Everyone is wonderful and very caring, including the owner who knows ever resident by name. My Mom has dementia and gets terrific care, and a lot of true caring. Both of my parents moved in here, but my Father passed away, so my Mom is now here alone. They have been so attuned to her needs and adapted so easily. There is true caring and compassion here for everyone. We have had no complaints. Being privately owned the owners are there every week to speak to some of the residents and staff on how to make improvement's. Not being Corporate is a huge plus. I don't know where they find the staff, they are the most caring, loving people.

A little pricey. Ratio is 1:6 staff to patient ratio. It is a memory care. There is 1 nurse and (hopefully) certified med passers to distribute meds. I would say communication is ok, not great. I don't really hear from them unless she falls. She is on hospice also. I get updates regularly from them. All of the staff is very attentive and friendly. The Director of Nursing, [name removed] could be a little more communicative and helpful.

Grace’s facility is exceptionally beautiful with modern amenities. Rooms are spacious, have ample storage, and include a kitchenette with fridge, sink and cupboards. Staff is warm and caring. The residents are connected and have established a growing family! [name removed] was incredibly helpful in getting my dad situated, [name removed]made, and makes, sure he has the level of care needed. The care attendants are engaging and warm. [name removed] , the chef, is connected to residents - above and beyond being a chef, he knows my dad by name and gets him.[name removed] , Activities Director, is LOVED by all the residents. She gets everyone involved in all kinds of activities. The owners are always about the facility and engaged with residents, families, and taking care of their staff! Knowing my dad is in a fabulous facility with great staff, and connected residents is priceless! If you need assisted living for a parent you should schedule an appointment with [name removed] !

I thought Mangolia was a great palace. It was beautiful, new, and clean. And the staff was nice. Our tour was a little off. The person we were supposed to meet with wasn’t there, which was a little inconvenient. But it was a wonderful place.

The people really care for you and make sure you are okay but the food is not the best. They have a lot of activities even though I don't do many they do have a lot to pick from. Every other week we go to a restaurant and the weeks we don't go to eat we go to a shopping store to get out. Compared to other places I have been this is bigger and for half the price.

I would recommend Magnolia Sr Living - Memory Care, but putting a camera in mom's room (and monitoring it) has proven very beneficial in her care. We realize that in memory care it takes more effort and time to keep things clean and takes more patience with care staff. Most are very good but some are not. -The menu could be a bit better. Manager is very nice.

My mom seems very comfortable at magnolia in Sharpsburg They usually have Wednesday happy hour and some of the entertainment is very good She never complains about the food or care

Magnolia Senior Living at Sharpsburg is the nicest facility in the area. I would definitely recommend them to others.

This is a great and beautiful new community. The staff are friendly and try hard to accommodate the residents and families. They have gone out of their way to assist my loved one. Mongolia Senior Living is able to take my loved one to their doctor appointments three days a week. They are able to do medication management for my loved one. They have housekeeping that includes making the bed and doing laundry for the residents. There are activities daily and the activities director is good at engaging the residents. Games, exercises, balloon and noodle games, movies, field trips, crocheting, happy hour, bingo, and more are some of the activities offered to the residents. The community has a beautiful grand piano that can be played for the residents. I would recommend the community to others for their loved ones.

Nice community that was well decorated.

It is a new facility and they have a lot to learn. I am running into issues with the billing and how you are able to pay, I tried paying with a credit card since I was told I was able to do that and that was not the case.

Some of the workers are nice, most are not. One entered my LO’s room and bullied/terrified her. Another gave a glass of water that was too full, and when she spilled it, he found it hilarious and laughed at her instead of helping her. Management/upper staff are not truthful, don’t want to help, and do not respond to emails or return phone calls. It wasn’t until we served our notice of termination that the VP of operations finally introduced herself (she has an on-site office). If your LO needs medicine, good luck! They “ ran out of one of her critical medications and never bothered to call me! I found out 4 days later from my LO. Med delivery is extremely unreliable and unprofessional (eg. no alcohol wipe used before injections). There is no portal to view medical information if you use their in-house doctor (that’s another bad review). If your LO needs a special diet, good luck! Food is subpar, highly breaded and focuses mostly on carbs. Several other problems/concerns not listed.