Five Star Senior Living

they promise to do everything you request , but are very slow getting anything done . if possible , get a firm date from the management on the finishing of their projects . if they cannot complete the projects on time , an adjustment in rent should be made. the health center and staff for rehabilitation is wonderful . they helped my mother greatly!

For the price I think they do a very good job at Overlook Green. My loved one has memory issues, and they were willing to accept her, but I do think the level of care they provide is more on the assisted living level. The facility itself is well kept and clean, and the staff are friendly. They do seem to have a high rate of turnover in the aide staff, however. The people here work hard, and for the price they are able to provide a good level of care, I'd absolutely recommend to families to whom budget is a concern.

A really friendly and helpful place Spoke to a woman named Stacey who went out of her way to assist me with answering all my questions, and covered a lot of other concerns I had quite effectively and timely.

Facility has a relatively small number of units, and is scheduled for a major facelift sometime this year. The staff seems friendly and helpful. The food is a good solid ok - a lot like dorm food at a better university. Units don't really have any kitchens - dorm size refrigerator. Senior community not active in a Resident's Council respect, but do have monthly "feedback meetings." Located behind a strip mall.

There is one laundry room for each floor. The one where my mother in law is, we had to go fix the washer ourselves because it was not working. The counter is still broken and needs to be repaired. So there are definitely some things as far as maintenance goes that could be improved. The food also is not good. I have talked to a number of the residents there and have had them all say the same thing - the food is really bad. I of course don't expect them to have five star restaurant food, but better than what they get. I could go on about this for a while - the food is really bad! The place is very clean, Michelle does an excellent job with the activities, and all the staff there is incredibly friendly. There really are a lot of things to commend them for, so it's a shame I've had to say a few negative things. There's a lot of good and a lot to improve at Voorhees Senior Living.

Very nice facility, small bedrooms, and nursing home smells, overall a nice facility.

This visit was somewhat of a disappointment as they seemed to be 'rattled!' When I arrived no one knew of my arrival and I did not know just where to go as the directions were not clear. It could have been that Jan Maddox was on vacation, and other personnel were not prepared. The accommodations were satisfactory. It was a so-so experience

The Forum (with Kristin Penney) is definitely an older complex, however very well maintained, welcoming, clean, very active, friendly with a more homey feel as it's 2 story town homes are surrounded with lush trees and foliage, very quiet and serene. Although they had many sizes of apartments I felt like the kitchens were dated and on the small side. Their social areas were big and with always something happening, it was obvious residents were happy there. The hallways were narrow and winding. They have Independent Living from $2875(475sf)-3900(859sf); Assisted Living starting at $5124(479sf) and Memory care(did not discuss). They have a life alert style pendant. A doctor visits once a week, nursing staff from 7am-11pm and medcare throughout the night. Enrollment fee $2500.

I think they are pretty good but she isn't happy there. The weekend we came we didn't get an ambassador assigned to us. The meals were kind of a problem for us, you can't just pay for the ones you want the meals are all included. It's clean and they are friendly, they have a lot of activities, though, I think they aren't as active as they thought they were.

The day to day cleanliness is pretty good, but there are some things that could use some attention, the carpets could be cleaned. They were very friendly when we were first looking, but once they got there they were kind of on their own. When they very first moved in, nobody came and greeted them, or introduced themselves, or even showed them around. They are able to have their pet there. They complain daily about the food. The big meal of the day is during lunch, and the dinner meal doesn't have much for choice. The entrance isn't very smooth for anyone with a walker. The apartment itself we liked a lot, the square footage is good, the actual living space is good. They have been slow getting back to them to have some help with things in the apartments.

My loved one lived in this community for quite a while before we needed to move her to be closer to family. She enjoyed it here, although I found them to be hard to work with. It was difficult to get a hold of anyone in charge, and requests and questions I had were never taken care of in a very timely manner. We also had issues with her mail getting lost or misplaced fairly frequently. One thing they did well was the meals. The food was good, they usually had a good variety of options, and they were willing to prepare simple things not on the menu by request.

Everything is as expected except fot the dining experience. Staff is friendly & inviting. The meals are like high school cafeteria. Not much professionality in dining experiance. Feels a bit unclean. Washing seats with the same towel as washing table. Serving cookies & bread (no plate) on the table...I would expect a bit more professionalism & cleanliness. Nutrition comes to question? Have you tried the salad? Or the quesadilla? Not very remarkable! Otherwise, mom is pretty happy! Must work on food to keep her in this property!

The staff are real friendly. I would like to see them have more activities, the dining room is off limits in between meals. Some more space for activities would be nice. There is a lot of isolation, they just eat and go back to their rooms. The food seems to okay. They do have a few activities, but we thought there would be a lot more.

sm studio $3100 252 sqft. 96 residents/102 staff Too expensive

Very nice, very long, and would require quite a bit of walking. The place seemed dark and the residents did not seem engaged.

This is one of the few properties that offered detached independent living. Nice location but outdated.

They are a nice place and very clean. I don't live very close, when I came to visit I visited for four hours. In the time I was there things that should be done every two hours weren't done at all. There were also some instructions that weren't followed correctly either. Brigitta is a lovely lady, she is the marketing director, one of the reasons we chose Morningside was, she seemed a little more concerned and seemed less focused on sales than another place we saw. The call button doesn't work, and it's been at least a month. I do like that it's a lovely spacious room.

Jonathon Ellis is very helpful, but I felt like they kind of dazzled me to get us in, and then just kind of left us to our own devices once we were in. There is no orientation, or "welcome wagon", there was no introduction. They really don't have any help integrating someone and it is still an issue. The O.T. and the P.T, the nursing staff got right on it when she got there, she is pretty pleased with them. The personal care and the aides are pretty inconsistent. Some of the aides are fabulous, nice and are accommodating, other aides are not as nice and don't seem very eager to help. No one sat us down and said these are the things we can do for you, these are the things we will do for you. She does enjoy the meals and especially the soup. We did like that all the apartments had kitchens in them as well.

Closet space too small.

I visited here one day at lunch time, but I didn't put it on my calendar. They seemed very nice and very friendly. Assisted living across the street.