New York (August 31, 2022) – A Place for Mom, the leading online platform and trusted senior care advisory service in North America, has been named to Newsweek’s list of “America’s Best Customer Service 2023,” ranking in the top five in the Home-Care Services for Seniors and Disabled category. Newsweek, in partnership with respected global data research firm Statista, present this prestigious award to companies that consistently provide the best customer service.
“It’s our mission to enable caregivers to make the best senior living decisions, providing tools, resources, and overall support day in and day out,” said Tatyana Zlotsky, Chief Customer Officer and General Manager at A Place for Mom. “At A Place for Mom, we ensure our families come first by design, and our Advisors strive to exceed expectations in every interaction. We work around the clock to simplify the process of finding the right senior care solution by offering deep knowledge, critical information, personalized and unbiased guidance, and seamless coordination.”
The 2023 America’s Best Customer Service companies were selected based on the results of an independent survey of more than 30,000 U.S. customers who have either made purchases, used services, or gathered information about products or services in the past three years. Customers were asked whether they would recommend brands to friends or family, as well as to assess brands in the following areas: quality of communication, professional competence, range of services, customer focus and accessibility. A total of 200,000 customer evaluations were collected and the results provided information about retailers and service providers from 166 categories. The top 3-5 brands receiving the highest scores in each category were awarded as America’s Best Customer Service 2023.
Read more about Newsweek’s “America’s Best Customer Service” list and A Place for Mom’s ranking at newsweek.com.
A Place for Mom is the leading platform that guides families through every stage of the aging journey. We simplify the search for senior care by offering free, personalized support—and when families are ready, we refer them to partners from our network of over 15,000 senior living communities and home care agencies.
Our mission is to guide caregivers and their loved ones to a confident place, so families can focus on what matters most: their love for each other.
A Place for Mom: Where love finds its place.
For more information, please visit aplaceformom.com.
Media Contact: Apfm@avenuez.com
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